Ratings based on 1,703 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 28, 2015
Location: Have to try the "Hop On Hop Off" city tour if it's a first visit to Vancouver. Excellent!
Other than an overnight employee who seemed to be less than courteous, the rest of the staff, including the restaurant employees, were extremely nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Corona, California

Nice Hotel, close to shops and restaurants.

Posted May 26, 2015
Pros: Convenient location for shops and large selection restaurants and food outlets. Free Wi-Fi in the room is good for connecting to the internet.
Location: Nothing to criticize.
It is near enough 4 star hotel. It is neat and clean. The staff is very friendly and helpful. The beds are very comfortable. The room is spacious with large windows for the day light. The artificial lighting in the room is dim at night. There is YMCA next door, but we did not have any inconvenience from it.
2 out of 5
by A verified travelerfrom los angeles

No Frills

Posted May 21, 2015
This is not a 4 star hotel. There are no amenities--no pool, no bar, no concierge, no business center, no shops, no nothing. Beds were not comfortable Rooms were basic and not what you would expect out of a 4 star hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Redondo Beach, CA

High-end hotel on a Low-end Street

Posted May 19, 2015
Pros: Very comfortable bed, large bathroom, large windows.
Cons: Lighting in the bathroom was mighty dim.
I was nervous driving up Beatty Street toward our hotel. And when I saw the YMCA next door I thought we were doomed. But the hotel is really nice, and dinner at the restaurant next door was good. We walked up Robson to a nice breakfast the next morning & a few blocks further was the Vancouver Art Gallery. So the whole neighborhood is a kind of cross between sketchy-urban & lively-urban.
4 out of 5
Recommended
for Couples
by A verified traveler

Questions

Posted May 17, 2015
Pros: The restaurant.
Cons: Parking included.
Location: Everything in walking distance
All was good. The hotel did charge us for taxes multiple times on the bill though. It was itemized but clearly I was billed twice for the taxes.. Once daily and then again on the total. I know hotels have funny or maybe even hazy rules and taxes.. but I will be waiting for the credit card bill. The other question is weather it was billed in US or Canadian currency.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Great location, beautiful hotel

Posted May 16, 2015
Stayed one night for U2 concert at Rogers Arena. Parked our car and didn't have to drive until check out because so many great restaurants close by. Also a nice walking path along the water. Will definitely go back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
Cons: It was not as clean as I would have liked.
Location was great. With the price of the room, I would expect not to have to pay extra for parking. The room was not dirty but was not perfectly clean either.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pfungstadt

Zentrales Stadthotel mit Flair und Komfort

Posted May 4, 2015
Direkt in Downtown. Sehr schönes Hotel mit Hot Tub und Dampfbad. Genau das richtige nach einem Tag in Vancouver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LY

Great hotel in the downtown

Posted May 3, 2015
Great central downtown Vancouver location. Staff was attentive and polite, room clean and nicely put together. Great bath products and amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fine hotel with character

Posted May 2, 2015
Nothing to criticise, even the beds were perfect, not too hard and not too soft! staff very friendly, nice steam room and whirlpool...