Ratings based on 1,444 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Beautiful staff, room, location, food, gym, and all facilities included. The one and only thing I would recommend as an improvement, would be to have some sort of directory about the hotel in the room. I.E. To let us know what time the restaurant closed or what time check out is, just the basics so you don't always have to ask staff. Although they were always happy to help. Would of course stay happily again!
4 out of 5
Recommended
for Everyone
by A verified traveler

great location for events

Posted Nov 21, 2014
Cons: Not enough parking for guests you had to park where ever you could find a spot including reserved business parking and hope you didn't get towed.
Location: great location for events at Rogers Arena or BC Place
good stay except for lack of parking - had one bedroom suite - nicely furnished and stocked with supplies
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable rooms and beds

Posted Nov 16, 2014
Bed was comfortable, room and area was clean. Hotel was affordable. Parking for $24/night was kind of expensive.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Edmonton

Well located for my needs

Posted Nov 12, 2014
Pros: Loved the Aveda products and appreciated the yoga matt in the room.
Cons: No minibar in room or vending machines with food - arrived late to my room and would have liked access to snacks!
Location: Would recommend the adjacent Italian restaurant, Frankie's.
I was in Vancouver for meetings just across the street from this hotel, so it was very convenient. Rooms were spacious, comfortable and clean. Price was reasonable for Vancouver!
5 out of 5
Recommended
for Everyone
by A verified traveler

Thanks to Expedia staff member for problem solving

Posted Nov 11, 2014
Pros: well located and friendly helpful staff and very clean!!!!
Location: Close to good food in a range of prices not the least of which is Frankie's and arts, entertainment and sports venues.
The Expedia staff member who answered my call about the error in dates was pleasant, helpful and solved the problem to my satisfaction and more. She is a keeper.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to BC Place. And GM Place

Posted Nov 4, 2014
Really comfortable bed, nice room and great customer service.
3 out of 5
by A verified travelerfrom Edmonton, AB

Stadium View

Posted Nov 2, 2014
Pros: The restaurant next door.
Cons: The lighting in rooms and the closet doors. Also the shower heads need raising up.
Location: Found it dark and not an area I would walk around by myself at night.
Hotel was not what I was expecting in the room compared to the front desk area. The room is very dark even with all the lamps on and the closet looks like something from 1962, very cheap looking. The shower head is for someone 5ft tall. I am 5'7" and had to lean my head back all the way to get my hair wet. The view is of the stadium and is cool to look at but I would prefer a city/Ocean view while in Vancouver. I booked this hotel using the unpublished rates and wish I hadn't. I had to take a taxi to the hotel from the Skytrain instead of being able to walk. The restaurant Frankies has amazing food and I really enjoyed it. The waitresses in the morning were great but the waiter who served me at night was more interested in taking to the other tables with more people and pretty much left my table of one alone. Could have been better service that night since I had to flag two other people down that night for things I needed. I needed a bank machine the next morning to get cash out and I asked the girl at the desk if they had one and she directed me to the water cooler.....and once I repeated myself I found out there was one at the hotel next door.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Very nice, clean, convenient and comfy hotel.

Posted Oct 29, 2014
We booked a last minute trip to vancouver and we were so happy with our stay. It was quiet! The beds were comfortable and clean. Close to lots of shopping and close enough to some other tourist activities that we had to drive to. The hotel staff was great!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kelowna

Quick stay downtown

Posted Oct 25, 2014
Hotel staff are great, everything was clean maybe a little older but for the price and location its great!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal, Qc

Great staff and location

Posted Oct 23, 2014
The staff is very kind and welcoming. All best parts of the city are a 5 minute walk away