Ratings based on 1,700 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom los angeles

No Frills

Posted May 21, 2015
This is not a 4 star hotel. There are no amenities--no pool, no bar, no concierge, no business center, no shops, no nothing. Beds were not comfortable Rooms were basic and not what you would expect out of a 4 star hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Redondo Beach, CA

High-end hotel on a Low-end Street

Posted May 19, 2015
Pros: Very comfortable bed, large bathroom, large windows.
Cons: Lighting in the bathroom was mighty dim.
I was nervous driving up Beatty Street toward our hotel. And when I saw the YMCA next door I thought we were doomed. But the hotel is really nice, and dinner at the restaurant next door was good. We walked up Robson to a nice breakfast the next morning & a few blocks further was the Vancouver Art Gallery. So the whole neighborhood is a kind of cross between sketchy-urban & lively-urban.
4 out of 5
Recommended
for Couples
by A verified traveler

Questions

Posted May 17, 2015
Pros: The restaurant.
Cons: Parking included.
Location: Everything in walking distance
All was good. The hotel did charge us for taxes multiple times on the bill though. It was itemized but clearly I was billed twice for the taxes.. Once daily and then again on the total. I know hotels have funny or maybe even hazy rules and taxes.. but I will be waiting for the credit card bill. The other question is weather it was billed in US or Canadian currency.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Great location, beautiful hotel

Posted May 16, 2015
Stayed one night for U2 concert at Rogers Arena. Parked our car and didn't have to drive until check out because so many great restaurants close by. Also a nice walking path along the water. Will definitely go back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
Cons: It was not as clean as I would have liked.
Location was great. With the price of the room, I would expect not to have to pay extra for parking. The room was not dirty but was not perfectly clean either.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pfungstadt

Zentrales Stadthotel mit Flair und Komfort

Posted May 4, 2015
Direkt in Downtown. Sehr schönes Hotel mit Hot Tub und Dampfbad. Genau das richtige nach einem Tag in Vancouver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LY

Great hotel in the downtown

Posted May 3, 2015
Great central downtown Vancouver location. Staff was attentive and polite, room clean and nicely put together. Great bath products and amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fine hotel with character

Posted May 2, 2015
Nothing to criticise, even the beds were perfect, not too hard and not too soft! staff very friendly, nice steam room and whirlpool...
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great location, helpful staff

Posted May 2, 2015
Pros: Walking distance to BC Place, comfortable and a good value
Parking was easy and the staff was very helpful. Would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
Cons: Bathroom was looking a bit dated.
Location: Good proximity to Skytrain, Canada Line, and loads of bus routes. Right downtown, so there's lots to see and do in the area. Stadium across road.
Quick check in. Nice room. Jacuzzi and steam room were nice features.