Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by shawna from victoria, bc

Nice hotel with all the amenities.

Posted Apr 22, 2014
Stayed one night while passing through Vancouver. Was very impressed by how clean and modern the room was. The beds are amazing slept very well.
5 out of 5
Recommended
for Everyone
by Keith from Vernon, BC

First class accommodations and service.

Posted Apr 15, 2014
Pros: Cleanliness, attention to detail and friendly staff
Cons: ??
Location: We picked the hotel because it was close to the airport. The trip by Sky train to the airport was a bonus. Fast efficient service.
We were delighted with the quality of the accommodations and the staff at the River Rock. My wife claimed she had never stayed in a more luxurious room and the staff went overboard to ensure that we had a pleasant stay. A delightful weekend by all accounts!
5 out of 5
Recommended
for Families
by Tina from Duncan BC

Great overnight stay & location

Posted Apr 14, 2014
Pros: Location near Bridgeport Station, the pool the comfy beds and cleanliness.
Cons: When sitting in the hot tub the view to the pool is blocked due the the "landscaping", so I could not see my husband and daughter playing in the pool.
Location: Great to be near Bridgeport Station. We didn't go out, so I don't know of the things to do near by.
As a family, this was a great hotel to stay overnight to catch an early flight the next day. We were able to take an express bus from the ferry terminal that took us directly to Bridgeport station, with the hotel right there. Our check in was very warm and welcoming. We were quick to get to the pool with our 9 year old daughter and had lots of fun. We all had a good sleep, the beds were comfortable and other guests were quiet. It was so convenient to take the sky train to the airport the next morning too!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Apr 11, 2014
Pros: The staff was very accommodating at the front desk. My room was very nice and I REALLY liked that you provided the room with a tea kettle.
Cons: Instructions on how to use the heating/cooling system dial.
It was fine. The staff was good. I don't appreciate being told I need to add more comments.
5 out of 5
Recommended
for Everyone
by Hon from Los Angeles, CA

Nice choice when visiting Vancouver and Richmond.

Posted Apr 8, 2014
Pros: Location, staffers and the view.
Cons: parking.
Location: restaurants, shopping and gambling.
Everything exceed the expectation during the stay and absolutely will stay there again next year, excellent.
5 out of 5
Recommended
for Everyone
by Linda from Vancouver B C

Excellant

Posted Apr 2, 2014
Pros: Always great service and staff.
Cons: N/A
Location: Sky train and lulu island around the corner.
Stayed to watch a concert,,,,,,,,always a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with a large casino

Posted Apr 1, 2014
My stay at the hotel was before a buisiness trip and was enjoyable. I have stayed many times before and will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Apr 1, 2014
Location: Close to airport and malls. Easy access to downtown Vancouver via skytrain.
Clean and enviro friendly. Amazing large and comfortable rooms. Just a short skytrain ride to airport.
4 out of 5
Recommended
for Everyone
by Ron from Victoria, BC

Overall a very pleasant stay

Posted Mar 31, 2014
Pros: The accommodation and room furnishing very fist class and a reasonable value for what you get.
Cons: Better signage to the parking for the hotel proper.
Location: The hotel is well located to the Vancouver Airport, the River Rock casino and the rapid transit system to greater Vancouver area.
This was our first stay at the "Hotel" at the River Rock Resort. We stay one night to attend the Nana Mosuori concert in March The room had two queen sized beds and was more than adequate for the three of us and had every thing we needed and more. These were the most comfortable beds I have every had, soft but still firm enough. This room was well appointed very clean and very quiet. The River Rock offers so much, right on the sky train route, close to the airport, a first class Chinese restaurant next door featuring some 700 items, the best cantonese food that I have had in years. The check-in was very fast and efficient and the staff was most helpful. We had had difficulty finding parking and ended up in the parking for the casino. The staff said we could move to the free hotel parking, but the parking in the casino lot was only $2.50 for 24 hours, so it wasn't worth the effort to move the car. $6.00 for the bottled water seemed to be a bit outrageous but the tap water was just fine. I will definitely stay here again. A good choice if you are travelling and needing a place to stay going to or coming from the airport and want first class comfort and/or an excellent meal out.
5 out of 5
Recommended
for Everyone
by Cheryl from Abbotsford B.C.

Casino Hotel & Resort

Posted Mar 31, 2014
Very comfortable and clean. Nicely decorated. You have the option of staying at the hotel or at the resort side.