Ratings based on 546 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Nice hotel with all the amenities except.....

Posted Sep 26, 2014
Pros: number of restaurants and bars
Cons: Fitness center needs to have better fountain and either bottled water or little cups that can sit in the treadmills and other equipment.
It is a very nice hotel complete with a number of restaurants and bars, entertainment, and business centers.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from australia

Close to airport

Posted Sep 14, 2014
Pros: It was very clean and rooms were comfortable
Cons: No nothing it was all covered for us
Location: We were only ther 1 night but we had dinner in casino and we went to richmond night market which was a 2 minute walk away
We enjoyed our stay very much room was generous and the bed was great. We found it very convenient to walk across to casino for dinner and breakfast. Thank you very much I would recommend it to all my friends. The airport was so easy to get to and very close but you couldn't hear any airport noise at All.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

The hotel is fairly new, rooms are very small.

Posted Sep 4, 2014
Overall great but room service was very slow. It took them 20 minutes for 2 straws and 2 forks.
3 out of 5
by A verified traveler

River Rock

Posted Aug 28, 2014
Pros: Modern feel, comfy beds
Cons: Internet
Comfy enough, not a good view and internet was extremely slow
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel close to airport

Posted Aug 25, 2014
clean rooms, friendly staff, close to airport and transporation. Would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable room

Posted Aug 18, 2014
We stayed for 3 nights there. This hotel is so convinence to canada line and YVR(air port). To ferry terminal of a bus stop is at Bridgeport station too. It takes apprx less 20mins to downtown by Canada line. They service very clean room and high quality amenities. I love it!
5 out of 5
Recommended
for Everyone
by A verified traveler from nanaimo

Wonderful time

Posted Aug 17, 2014
Full meal deal. Close to everything but you don't have to leave if you don't want to
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Place

Posted Aug 16, 2014
Pros: Friendliness, very very clean, staff was friendly
Cons: Nothing
Location: Metro is right there and you can go anywhere
Very positive experience. Well worth the price. The staff is very friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Hotel accessible to city and airport by public tra

Posted Aug 16, 2014
Rooms are comfortable and smartly appointed, though a little small. Hotel next to casino and nightlife. Skytrain station attached to hotel gives great service to Downtown Vancouver and to airport. Less than 20 minutes to either. Oustanding feature is concierge staff. Rosh Chandra, Chef Concierge, spent time helping us make the most of our short stay in Vancouver. He determined the activities we would most enjoy, and even remembered to look at our shoes and suggested a change to sneakers! Other staff equally helpful in securing reservations and followong up.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

stop over

Posted Aug 13, 2014
Pros: clean, friendly, entertainment and location. 5 min ride on the transit to airport. Will use it again on our next trip to the far east as a stop over
Cons: n/a
Location: We only visit the casino and hotel buffet.
We just return from cruising Alaska and this was a stop over before our flight home. Loved it and very impressed with the new technology in the room. The rooms also offer complimentary coffee (Nespresso)