Ratings based on 1,140 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Brisbane

Unwelcoming receptionist

Posted Aug 28, 2014
Pros: Location is good.
Cons: Customer service
The receptionist was not welcoming at all :( so different from the staff we encountered from the previous 4 hotels we stayed in during our 30-day US and Canada tour.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, GREAT Location, Awesome Staff

Posted Aug 25, 2014
We stayed for 2 night to run the Lululemon Seawheeze Marathon. The location was perfect for the event and for shopping/eating through the weekend. The staff was so polite, accommodating and friendly. I was really impressed.
3 out of 5
by A verified traveler from Irvine, CA

Nice Location but ....

Posted Aug 24, 2014
Pros: Location.
This hotel is located in the heart of Vancouver downtown. The run of house rooms are really old and not worth the money they charge. Wireless internet is not usable since the connection gets lost every minute. They only offer valet parking which is expensive ($36/day). Even no bottle of water in the room; imagine the rest of service quality and comfort for yourself!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2014
Pros: Service and location.
Location: Lots of food options nearby, nice walking in the quieter residential areas.
Wonderful service, especially from the bellman. Everyone was very knowledgable, friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value. Great location.

Posted Aug 19, 2014
For the price, this is a great choice for downtown Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler from yukon

Excellent boutique hotel on Robson

Posted Aug 11, 2014
Cons: Wireless access needs to be updated significantly.
Location: Running, shopping, dining
This hotel was great. Good staff, super location to Robson Street shopping and dining. The only drawback was a faulty wireless internet connection throughout the hotel. We'll stay there again! And again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Some rooms better than others.

Posted Aug 10, 2014
Pros: Location, cleanliness, comfortable bed. If you don't have too much luggage, you can take the train to and from the airport.
Cons: Some rooms could stand to be remodeled.
Location: Stanley Park is just a short walk away. Robson Street has a great variety of shops and restaurants.
I stayed at the Listel on August 5 and on August 8. The first room I had was fabulous. It was spacious and very modern. The second room I had (for a higher, weekend, price), was small and could stand to be remodeled. The hotel is very convenient to many local attractions and was very clean. The staff is very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Good location.

Posted Aug 8, 2014
Pros: The artwork was an interesting touch.
Cons: Our bathroom could stand to be upgraded.
Location: Close to Stanley Park, the West End and downtown.
We picked this hotel for its proximity to Stanley Park and English Bay fireworks.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Haven, CT

Home run

Posted Aug 5, 2014
Pros: Nice water view, location, funky beautiful art all over the hotel--including the rooms.
Cons: I can't think of anything...
Location: Stanley park, waterfront parks, shopping, pretty much all Vancouver has to offer.
My husband said I hit a home run when I picked this hotel. Pretty and comfortable in a great part of town. There is a nice--expensive--restaurant, with delicious food, albeit a bit pretentious for my taste. The hotel staff was friendly and helpful. This hotel is about a 20 min walk from the center of town, .7 miles to Stanley Park and about .5 miles to the water. It is also on a lively street with tons of coffee shops and restaurants. Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, alberta

Boutique Art Hotel

Posted Aug 4, 2014
Pros: The staff are the best - pleasant, friendly and very competent.
Location: Close to Coal Harbour, Stanley Park, Vancouver Art Gallery, and many restaurants.
Wonderful art, excellent staff, perfect location for enjoying the sights of Vancouver. Forage restaurant outstanding.