Ratings based on 1,365 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
The hotel is in a great location right on Robson Street, the lobby is lovely with lots of unique artwork and the rooms are spacious with very comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Perfect Location

Posted Feb 24, 2015
Pros: Location, Rooms, Coffee service. Chaise window lounge in room was really nice.
Cons: No improvements needed!
Location: Robson street for shopping, walk to Stanley park and the sea wall. Great location all around!
Great location, Friendly staff and comfy rooms. I loved the Bodum coffee service in the morning! Recommend staying there!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kelowna, BC

Fantastic location & Friendly Staff

Posted Feb 23, 2015
Pros: The staff & their green initiative as well as the onsite art.
Cons: The bathrooms could use renovation.
Location: Perfect location with plenty of restaurants, shopping and just a short walk to the Vancouver Art Gallery.
I stayed here for my first time last week so I wasn't sure what to expect. I had walked through the hotel previously because it features contemporary art throughout its site. The room was clean and comfortable with great beds and a green initiative with recycled tissue paper and a separate garbage can for organics - which really makes you open your eyes to how much we discard is actually recyclable. The hotel staff were extremely friendly with a warm welcome with chocolates and cookies waiting in your valeted vehicle. The hotel's onsite restaurant, Forage, offers delicious drinks and a great breakfast. I am planning on returning to Forage for dinner during my next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC

Impressive

Posted Feb 23, 2015
Everything - absolutely everything -about this hotel was a couple levels better than nice. We had an early breakfast downstairs and it was exceptional. We left the place rested up and feeling spoiled, ready to explore Vancouver. Also, there's great art around every corner in this place. Highly recommend. Don't forget the restaurant!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio, TX

Nice hotel in excellent location. Helpful staff.

Posted Feb 20, 2015
Pros: Location, Staff and Cleanliness. Also an excellent restaurant on site-Forrage. Beautiful artwork.
Cons: The room was a little small and the view was not great. Next time, i would ask to see the room first, though i know it was just a standard room.
Location: Excellent location and walking distance to downtown shopping, public transit, and Coal harbor with its beautiful views of the water. Bakery nearby.
Very clean room but quite small. Dreadful view of the alley. Staff were very friendly and helpful. Really liked the small gym in the bldg and a wonderful restaurant on site-Forage. Beautiful artwork throughout. Excellent location. I would return to the hotel but maybe request a slightly larger room. I would highly recommend this hotel for its fair price and value and uniqueness.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington State

Great hotel on Robson

Posted Feb 18, 2015
Pros: I liked the location, the friendly staff and the beds.
Location: Located on the west end of Robson Street, you are Strohs away from great dining and shopping. A short walk to the art gallery and more shopping.
This was our first time staying at The Listel and we really enjoyed our stay. The staff was helpful and welcoming. The room was comfortable, clean and nicely appointed. The bed and pillows were very comfortable. Most importantly the room was quiet, you didn't hear street noise or your neighbors. The valet parking with in and out privileges worked well. Wifi and free North America phone calls are included in a room fee.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bellevue, WA

Excellent location - Robson St

Posted Feb 18, 2015
Artfully decorated, excellent location. You won't be disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Hotel staff were pleasant and accommodating. Room was comfortable and a fair price for the location. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

One night stay for Valentine's

Posted Feb 17, 2015
I had booked a gallery room for one night over Valentine's day to surprise my girlfriend. Upon checking in, I was informed that they had upgraded me to a top floor suite free of charge. The suite had breathtaking views of the cityscape and we could even see the harbour through a gap in the buildings. What impressed us most about the suite was the large bathtub that easily fit us both (I'm a little over 6 feet tall) and the extremely comfortable king-sized bed. In the morning, French Press coffee of our choosing (teas were available too) was delivered to our room on a wooden tray and was also complimentary. All-in-all the staff were magnificent and we felt like royalty. I would not hesitate to recommend this hotel to anyone who needs a place downtown Vancouver.
2 out of 5
by A verified traveler

Posted Feb 16, 2015
The hotel is dated, much much older than it showed on the photos and website. Very disappointed.