Ratings based on 1,129 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value. Great location.

Posted Aug 19, 2014
For the price, this is a great choice for downtown Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler from yukon

Excellent boutique hotel on Robson

Posted Aug 11, 2014
Cons: Wireless access needs to be updated significantly.
Location: Running, shopping, dining
This hotel was great. Good staff, super location to Robson Street shopping and dining. The only drawback was a faulty wireless internet connection throughout the hotel. We'll stay there again! And again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Some rooms better than others.

Posted Aug 10, 2014
Pros: Location, cleanliness, comfortable bed. If you don't have too much luggage, you can take the train to and from the airport.
Cons: Some rooms could stand to be remodeled.
Location: Stanley Park is just a short walk away. Robson Street has a great variety of shops and restaurants.
I stayed at the Listel on August 5 and on August 8. The first room I had was fabulous. It was spacious and very modern. The second room I had (for a higher, weekend, price), was small and could stand to be remodeled. The hotel is very convenient to many local attractions and was very clean. The staff is very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Good location.

Posted Aug 8, 2014
Pros: The artwork was an interesting touch.
Cons: Our bathroom could stand to be upgraded.
Location: Close to Stanley Park, the West End and downtown.
We picked this hotel for its proximity to Stanley Park and English Bay fireworks.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Haven, CT

Home run

Posted Aug 5, 2014
Pros: Nice water view, location, funky beautiful art all over the hotel--including the rooms.
Cons: I can't think of anything...
Location: Stanley park, waterfront parks, shopping, pretty much all Vancouver has to offer.
My husband said I hit a home run when I picked this hotel. Pretty and comfortable in a great part of town. There is a nice--expensive--restaurant, with delicious food, albeit a bit pretentious for my taste. The hotel staff was friendly and helpful. This hotel is about a 20 min walk from the center of town, .7 miles to Stanley Park and about .5 miles to the water. It is also on a lively street with tons of coffee shops and restaurants. Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, alberta

Boutique Art Hotel

Posted Aug 4, 2014
Pros: The staff are the best - pleasant, friendly and very competent.
Location: Close to Coal Harbour, Stanley Park, Vancouver Art Gallery, and many restaurants.
Wonderful art, excellent staff, perfect location for enjoying the sights of Vancouver. Forage restaurant outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great Hotel but WiFi was not working.

Posted Aug 1, 2014
Pros: Location great. Artistic theme wonderful!!
Cons: WiFi coverage non-existent. Staff informed us but it was still disappointing since it was necessary for our activities.
Location: Shopping, Dining, Waterfront
Beautiful Hotel and great service, except no WiFi. We were counting on it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Good value and good location

Posted Jul 29, 2014
Pros: Fairly spacious room (#217–2×Queen), comfortable bedding, reasonable rate, convenient location, funky art, good staff. Loved the restaurant (Forage).
Cons: Terrible in-room WiFi (but it's free). Weak shower in a cramped bathroom that does not appear to have changed much in 30 years.
Location: This is Robson Street. You can shop and eat 'till you drop, walk NW to Stanley Park, NE to Canada Place, S to English Bay and Granville Island, etc.
This isn't a four-star experience, but it isn't really trying to be. What it is is a comfortable hotel with good service, attractive art installations, a good restaurant, in a great central location, all at a rate that won't break the bank. The room furniture and fixtures are older (especially the bathrooms), but everything is in good repair. (There was a nice HD flat panel TV, but we weren't there to watch TV.) The facility is a bit tired and worn, but this is cleverly hidden with dim lighting, nice art, and what I'll call "tactical" renovations. In some places this just feels like lipstick on a pig, but other areas are very well done. My wife and I were there for three nights with our 11-year-old daughter, and we had a good time. The room was perfectly adequate for our purposes.
3 out of 5
Recommended
for Everyone
by A verified traveler

Family of 3 stayed for 3 nights

Posted Jul 29, 2014
Nice hotel, good location, a lot of art pieces, but room facility is quite mediocre.
5 out of 5
Recommended
for Everyone
by A verified traveler from Weyburn, SK

Great Location!

Posted Jul 28, 2014
This was our first visit to Vancouver and we wanted a hotel that we could easily access shopping, Stanley Park, aquarium, etc. The Listel provided this for us. Everything we wanted to see was within a 15 - 20 minute walk. Hotel itself was quiet even though it is on a very busy street. Staff was very helpful and knowledgeable about the city, transportation, etc. Overall a great experience.