Ratings based on 2,801 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Excellent Hotel in perfect location

Posted Jul 3, 2015
Pros: Perfect having a little shop in the lobby which was reasonably priced for tea/coffee/snacks.
I loved this hotel. Spacious room with separate sitting area (more like a suite), great view and extremely comfortable bed for a great nights sleep after a busy day. Indoor pool/hot tub and outdoor patio with table tennis were also perfect to keep kids entertained. I would definitely go back to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from MARYLAND

GREAT LOCATION

Posted Jul 3, 2015
Pros: LOCATION STAFF
Cons: BATHROOMS NEED AN UPDATE
Location: UPSCALE SHOPPING QUALITY RESTAURANTS PLENTY OF FAST FOOD PLACES A GROCERY STORE AND WINE SHOP ALL SHORT WALKING DISTANCE
GOOD EXPERIENCE STAFF VERY FRIENDLY AND KNOWLEGEABLE
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta, GA

Upscale at a great price.

Posted Jul 3, 2015
Pros: Great lobby. Awesome room. Very comfortable bed and pillows.
Location: Downtown area. Near cruise port. Shipping, restaurants, museum, parks.
Close to shopping and restaurants. Concierge recommended great places to eat.
4 out of 5
Recommended
for Families
by A verified traveler from Toronto

Very nice hotel in the hart of downtown

Posted Jul 2, 2015
Pros: rooms were very comfortable, excellent staff and very clean
Cons: the hotel is old. renovation would be nice.
Location: best location. close to everything we were looking for.
Very nice clean hotel with great staff. very welcoming and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Awesome location

Posted Jul 1, 2015
Great hotel, awesome staff, perfect the location, nice amenities, close to public bus, restaurants and shops.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from B.C.

Excellent location ,staff and facility

Posted Jul 1, 2015
Pros: The convince of being able to walk to everything.
Cons: Parking charges
Location: Stanley Park,Robson Street, Theatres
Perfect for a couples getaway. Near everything. I would recommend this hotel to anyone looking for a convenient 5 star stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Buena experiencia. El personal de la conserjería muy amable y eficiente, sus recomendaciones de restaurantes excelentes. La ducha debería renovarse. No nos dejaron extender el check-out, ni siquiera un par de horas pagando, lo cual fue un inconveniente. Los cargos de wi-fi no se corresponden con lo que que figura en la tabla "servicios de hotel adicionales" que me facilitó Expedia hay una diferencia de unos dos dólares más por día. La experiencia general ha sido satisfactoria
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Best hotel in Vancouver at a great price

Posted Jun 28, 2015
Pros: The rooms are very spacious and the staff are extremely friendly.
Cons: None.
Location: Very well located in the heart of Vancouver!
I spent one night at The Sutton Place Hotel in downtown Vancouver and thoroughly enjoyed my stay. The rooms are very spacious and the staff are extremely friendly. I booked it through Expedia at a great rate. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from C.

Great place to stay- location is perfect

Posted Jun 23, 2015
We really enjoyed staying in the suite. Family of 4: 2 adults, 2 kids(8&10yrs old).
4 out of 5
Recommended
for Everyone
by A verified traveler from victoria, BC

Great location, rooms need updating.

Posted Jun 22, 2015
The room had furniture that looked very well worn & battered. For a daily rate of >$500/night, I expected a lot better.