Ratings based on 2,702 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Central, clean and easy.

Posted Apr 21, 2015
An easy walk to entertainment, but far enough removed that you don't get much of the noise or crowds. Staff was friendly, the room was clean and functional, and the cost wasn't as painful as some of the others nearby. It's as pleasant an experience as I've had in a downtown motel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Love the location

Posted Apr 17, 2015
Great location in Vancouver and the staff are always friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Kind and comfy

Posted Apr 17, 2015
The staff was very friendly, the room was very clean and the bed was very comfortable. I enjoyed my stay and would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant as always

Posted Apr 13, 2015
I spent 5 nights with my two daughters over Easter weekend. We had a fantastic stay and enjoyed breakfast at the new restaurant, Boulevard.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Excellent value

Posted Apr 12, 2015
Pros: The staff were always pleasant and helpful.
Cons: I wouldn't mind if it were a little cheaper, but it is a good value as is.
Location: It's close to downtown business offices, to shopping and to restaurants. Robson Street is only a few blocks away, and so is the Skytrain station.
The location is excellent, and the rooms, facilities and staff were great.
2 out of 5
by A verified travelerfrom California

Bathroom needs updates

Posted Apr 8, 2015
Pros: The staff are friendly and the location is close to everything.
The bathroom was outdated and dirty. There are hair on the shower wall, the water doesn't go down and toilet smells. The bedroom is comfortable except there is dirty staw on the desk and the phone is not working The staff are friendly and the location is close to everything.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, nice hotel

Posted Apr 8, 2015
Nice hotel, staff was helpful. Within walking distance of so much to do, including Granville Island. Would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Barbara

SUPERB EXPERIENCE

Posted Apr 8, 2015
Pros: Everything!
Location: Right downtown in the Robson shopping neighborhood. Short walk to the water and port, Gastown, or Granville Island. Not far to Stanley Park by car.
This is an excellent and classy hotel with a reasonable price. The staff was superb, the food is amazing, and the room was very comfortable with a great city view. We would immediately choose this hotel when returning to Vancouver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, Wa

Great location. Great staff. Overall great stay.

Posted Apr 6, 2015
Awesome restaurant near lobby. Great grand suites and worth the money. Amazing location as it is located in the middle of the city
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Great hotel, friendly staff, excellent location. The hotel restaurant is also highly recommended.