Ratings based on 1,881 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and quiet hotel

Posted Apr 16, 2014
I always stay at the sutton place hotel Very quite and comfortable
5 out of 5
Recommended
for Everyone
by Ray from Atlanta, Ga

Well located hotel close to most everything

Posted Apr 15, 2014
Pros: clean, comfortable, attractive and well located
Cons: renovations were underway so i would have to see what they do once finished.
Location: The museum, convention center, area transportation and lots of shopping and dining was within walking distance of the hotel. That made it ideal.
The Sutton Place was very nice, clean and comfortable. It is located on a main street but was not noisy. The room was very nice and had a very comfortable bed. It is within walking distance of most everything you would want to see and do in downtown Vancouver. I would stay here again.
4 out of 5
Recommended
for Everyone
by Glen

Nice hotel in downtown Vancouver

Posted Apr 14, 2014
Great hotel in downtown Vancouver. Its close to everything in DT Vancouver. The rooms are ok (not spectacular). The hotel staff is very friendly. All in all, a great place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great service, great room!

Posted Apr 14, 2014
Just stayed the night for a friends birthday! But the short time was great!
5 out of 5
Recommended
for Everyone
by Jan from London

Outstanding service.

Posted Apr 13, 2014
Staff couldn't do more for you. Made me feel like a princess!
5 out of 5
Recommended
for Everyone
by laurie

Nice hotel close to ocean and shopping

Posted Apr 10, 2014
Pros: Location location location!
Location: Short walk to the ocean and right next to shopping district. Loved it!
We really enjoyed the stay at the sutton place hotel. The staff were so nice and helpful. Really amazing! The only negative was that you had to pay extra for wifi and in this day and age it should be included with the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bad bed caused sleepless nights.

Posted Apr 10, 2014
Pros: Everything else except the two things noted above.
Cons: The beds
The king sized bed was so soft that it was difficult to sleep. Compounding the softness was the fact that there were pockets that once you were in you could not turn over. The remote controls for the TV seemed to be worn out or needed new batteries
4 out of 5
Recommended
for Everyone
by SuperNewf from Oshawa, On

Nice Hotel but very noisy

Posted Apr 9, 2014
Pros: Staff were very friendly
Cons: Much too noisey for a comfortable sleep.
Stayed for 5 nights April 3rd to April 8th 2014. Room was clean and offered all amenities. Unfortunately our first room faced the street and you could hear every vehicle passing even though we were on the 12th floor. The next day we requested a room away from the front. Our new room was much quieter from road traffic, but still was a noisy environment. I kept thinking that a window had been left open. Other than the noise we enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place

Posted Apr 8, 2014
Sutton is an older hotel that's been well kept. Our room was spacious and affordable and the King Bed was super comfortable. The staff was absolutely amazing, as we were traveling with our toddler and we needed lots of special requests filled. The staff happily and hastily provided everything we asked for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good !

Posted Apr 8, 2014
Very good! But they charge u 36 bucks for valet parking boo! Other than great location.