Ratings based on 2,148 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Posted Aug 20, 2014
Location: Perfect location.
We had a good time. Friendly staff and great spa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding hotel and restaurant

Posted Aug 20, 2014
Pros: Exceptional staff.
Location: Centrally located and close to everything. Has Hop on Hop off bus stop in from of hotel.
One of the finest places we have stayed. Hotel staff exceptional and restaurant very very good. One always stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

City centre hotel

Posted Aug 20, 2014
Pros: The reception area was superb and staff always on hand to help. The rooms were very comfortable and ours had a super view over the city.
Cons: The changing facilities for the swimming pool need updating.
Location: Within easy reach of city attractions e.g. Art Museum.
We stayed for one night before flying back to UK. The hotel staff were extremely helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central Hotel to everything Vancouver has to offer

Posted Aug 19, 2014
Pros: The view out our room was a spectacular full moon, nice large windows with cozy chairs, loved it!
Location: Lennox Pub had the best lamb chips for dinner. Nice walk down toward Davie St. 2 beautiful old churches one was open to see inside, gorgeous!
The hotel was very beautiful and central to everything. I have stayed at a few hotels in Vancouver and the one thing that I was a little disappointed with is so little coffee in the room. If you want more you have to pay. The other hotels we stayed at always gave a more coffee packs and condiments for nothing if we asked. Its nice to have more than one cup.
2 out of 5
by A verified traveler from kelowna BC

Great location - lobby nice. Room 412 looks into

Posted Aug 19, 2014
412 room - carpet dirty stained. Wall paper a mess - in short this room should not be rented. It needs a total redo
5 out of 5
Recommended
for Everyone
by A verified traveler from v

Absolutely beautiful hotel, I'd live there!

Posted Aug 17, 2014
Amazing staff, for a busy hotel I never waited more than 2 minutes to speak with the concierge or guest serv.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good position for sightseeing

Posted Aug 17, 2014
Pros: Good bed
Cons: Surfaces in room were a bit dusty
Location: Art gallery, waterfront, shops
Comfortable bed with great shower. Good restaurant, helpful staff. Close to art museum and shops.
4 out of 5
by A verified traveler from Michigan

Hotel was in a good neighborhood

Posted Aug 15, 2014
Pros: View and neighborhood
Cons: Dining experience was not enjoyable.
Within walking distance of excellent dining, shopping and entertainment
2 out of 5
by A verified traveler

lousy view

Posted Aug 15, 2014
Pros: excellent staff
Cons: room and bed
a bit dingy room , bed uncomfortable , soft pillows
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

Downtown Is Uptown

Posted Aug 15, 2014
Pros: The view from our large window brought this glorious city in sight.
Cons: Small things, not worth mentioning.
Location: The Vancouver Trolley picks up across the street. One can easily walk to Canada Place at the harbor, Cafe Crepe, & SkyTrain.
The location, staff, and room were just what was hoped for.