Ratings based on 2,714 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Peterborough, Ontario

staff make you feel important

Posted May 4, 2015
This is our fifth time staying at this hotel - we stay here every trip to Vancouver - location is ideal, very quiet, beds are super comfortable and staff make you feel like a king and queen - no matter who you are; dining room has great atmosphere, great service and great food. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

5 Star Staff and Location

Posted Apr 30, 2015
Very accommodating with our early check-in. Location for both downtown business and shopping is excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
Had a good stay room comfortable and clean. Pity there is no room left in the room fridge to put things I wanted kept cool, as it was full of mini bar stuff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything interesting in Vancouver

Posted Apr 29, 2015
Pros: Above
Quiet. Very attentive staff, including reception, concierge, restaurant. Exceeded expectations. No surprises.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 28, 2015
Pros: the beautiful architecture, the very friendly helpful staff.
Location: we were on a 'staycation' in our own city - central to everything we wanted to see (Chinatown, Yaletown, Gastown, a quick bus to south Granville)
We planned a weekend in the city to celebrate a birthday! The hotel was luxurious and the staff was friendly and welcoming! The hotel is central to everything so we shopped, dined, and just enjoyed the sights of this beautiful city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Whistler, B.C.

Amazing hotel right downtown

Posted Apr 27, 2015
Pros: classic style but not at all dated, the room we stayed in was beautifully modern
We booked this just for the two of us but ended up being given a huge two bedroom apartment. its was lovely and quiet, the bed was comfortable and having two bathrooms was great! Room even had a kitchen which was beautiful and modern
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, lovely lobby

Posted Apr 27, 2015
Location: I would stay again, but only if the room rate were reduced, as offered on Expedia
Internet too expensive Room service very fast, good food, but overpriced Staff pleasant, efficient, no waiting for service Bed comfortable, bedding a bit heavy Bathtub just OK, old, uncomfortable Restaurant, "Boulevard " good food, but fairly pricey
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Pros: Comfortable, good service
Cons: Update décor including in bathrooms. Offer free internet
Location: Shopping, Stanley Park
Good hotel, nice service. Rooms are 'traditional' and in need of an upgrade, but bed was comfortable. Don't like that they charge for internet access.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary

Nice and close all amenidies

Posted Apr 25, 2015
Location: Shopping, eating close and hotel beside Robson Street. Stanley park, Rogers centre and BC place all 10-15 min walk.
Walking distance to everything, great hotel staff and very clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Central, clean and easy.

Posted Apr 21, 2015
An easy walk to entertainment, but far enough removed that you don't get much of the noise or crowds. Staff was friendly, the room was clean and functional, and the cost wasn't as painful as some of the others nearby. It's as pleasant an experience as I've had in a downtown motel.