Ratings based on 2,537 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, nice staff, nice location

Posted Dec 19, 2014
The staff make a good hotel into a really nice place. Close to shops and transit.
5 out of 5
Recommended
for Other
by A verified traveler

Canucks Debacle

Posted Dec 18, 2014
Pros: helped me forget about how bad the Canucks played
Cons: The Canucks could have cleaned my room
Location: watch Canuck games....or just wash my hair.
wonderful stay, wonderful location all is good except the Canucks stunk the joint out in playing the Rangers. Oh well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located in Vancouver business and shoppi

Posted Dec 17, 2014
Pros: Staff, location, convenience.
Cons: Bathtub need updating. Parking charges excessive, WIFI should be included in room charges not extra.
Location: Great access to downtown core and easy access and egress driving.
Good experience overall. Excellent staff and hotel offers easy access to downtown Vancouver.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!! Great Staff!!

Posted Dec 16, 2014
Pros: The hotel is in a great location. Close to whatever you might be looking for. Whether its shopping or great eating establishments.
Cons: Cleanliness especially in the bathroom. Carpets were worn and not as clean as I would have expected considering the room rate.
Overall staff are polite, courteous, and efficient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

Bed

Posted Dec 15, 2014
Pros: Everything
Cons: It is hard to improve on perfect.
The bed in itself and all the bedding was absolute heaven. The pillows are so big, comfy and luxurious. I loved the Christmas tree decorations, the Hotel was so warm, inviting and seasonal.
3 out of 5
by A verified traveler

Charging for Wi-Fi in 2015???

Posted Dec 14, 2014
Cons: Still charging for Wi-Fi in 2015? Seriously? Unbelievable.
Nice hotel, great location and friendly staff -- in person, but not over phone -- but I can't believe a hotel is still charging for Wi-Fi in this day and age. It should be a basic amenity, like TV. I called a couple of nearby hotels and they said "they stopped charging for Wi-Fi in 2009" or something to that extent. I will not be staying at Sutton Place any longer. Nickel and diming guests is brutal.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom さいたま

バンクーバー滞在には良い選択

Posted Dec 14, 2014
Pros: コンシェルジュに予約してもらったレストランでホテルからとサプライズの料理がでました。
Cons: 浴槽のみ
Location: ダウンタウンの中心に位置しているので、タクシーでも徒歩でも市内観光は問題ありません。
スタッフのホスピタリティは最高です。 コンシェルジュはバンクーバーにおいてインセンティブを与えられ感覚になるほどすばらしいです。 お風呂にお湯が溜まらないのは文化の違いとしてしかたがないかもしれませんが古くてもきれいで良いホテルだと思います
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Zeist

Good hotel but needs a little bit of 'new styling'

Posted Dec 14, 2014
Sutton Place is a nice hotel but a bit 'old fashioned' if you look at the decoration. Or is it a matter of taste? Good be. Anyway great place to stay and very friendly staff.?And good restaurant. Yes, go there...
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Boutique

Posted Dec 11, 2014
Excellent staff and newly renovated dining facilities.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Edmonton, AB

Ideal Downtown location

Posted Dec 10, 2014
Pros: see above
Cons: can't really think of anything!
Arrived YVR on a business trip, simple overnight and meeting next day, flight out at end of day two. Room was upgraded for free by very friendly front desk clerk. Room was very comfortable and the bed was so inviting! During the evening i chose to go out for a sandwich rather then eat at what looked to be a very nice in-house restaurant. The staff directed me to a local deli and the food was delicious there. I would certainly recommend this hotel to anyone travelling but especially if you have business in the downtown area. Friendly and knowledgeable staff, clean environment and you get the feeling of luxury.