Ratings based on 627 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Great location & pet friendly!

Posted Dec 17, 2014
Love the location, close to the ocean and parks. Rooms are always very clean. The restaurant has great food and lovely views. We love the fact that this hotel is pet friendly!!! Double check on your room size as one time our room was very small.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom denman island, bc

Small but cosy with a corner view of the ocean

Posted Dec 10, 2014
Lovely restaurant, good food, convenient to the room, very helpful staff
1 out of 5
by A verified travelerfrom BC

Bad Experience

Posted Dec 8, 2014
It's a very attractive building from the outside in a very good location downtown. However it is a very old hotel and the rooms are far from being updated and are not nice, especially for the cost. The hotel clerk tried to charge us for two nights even though we had only booked one night on Expedia. I had to print the booking email from Expedia before he would admit his mistake. He told us we had a corner room with a view but it was at the back of the building, which he said was because the front of the hotel is noisy in the summertime. It was December. He also asked if we would like to have a wake up call and we did at 7 o'clock in the morning. That wake up call never happened and we were subsequently late to get up for the people who were picking us up to go that day. When we said to him that he never gave us the wake up call he, simply shrugged and didn't even offer an apology. I think for the money I could've done a lot better.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Australia

Love the vines

Posted Dec 1, 2014
Cons: Better shower heads, with more pressure. More light food options, for main there were really only heavy options such as ribs, burgers and pasta.
Had a great 3 night stay at the Sylvia hotel. It was our first time in canada, the staff we're exceptionally helpful. Beds were super comfy! Would defiantly come back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice esthetic.

Posted Nov 25, 2014
Cons: Water pressure...
Spent two nights. Lovely view of English Bay for the 8th floor. Room was huge and clean. Watched the sunset from the lounge. Sure the building is old, but it is charming and you can't beat the location!!!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Kelowna

View of Fall colours

Posted Nov 22, 2014
Pros: The atmosphere is warm and welcoming! A great setting.
Cons: General work on room issues.
Location: Walk everywhere: Denman/ Robson St shopping, Stanley Park, Beach in front of hotel. Take sea taxi to Granville Is, Planetarium, Maritime museum. bike
A place of history. All the people living in the modern apartments in the west end come here for breakfast, brunch or tea. The Sunday prime rib was a sell out! Great food. great service. Great view of the water. Romantic and restful. No traffic. No noise! And many other good places to eat and drink within two blocks. Rooms are huge. Great bed. Pets welcome. Parking. wifi. Great for families. They welcome you every time to come into the lobby. They remember you! We understand that the building has some odd things. Small elevators, odd bathroom layouts, squeaks in the floors, drafts around window area, doors that don't swing as they should. King beds are on the lower floors only. This is not a place where you get trendy funky style.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Winnipeg and Edmonton

Lovely character hotel, ideally located

Posted Nov 21, 2014
Pros: location, price, friendly staff, size of room, excellent food and beverage service
Cons: The large room could easily have accommodated a small sitting area as well as the two queen beds. The dining table and chairs were not comfortable
Location: Ideally situated for those who like to walk along False Creek, English Bay, Stanley Park and Sea Wall. Many restaurants nearby. Excellent bus service.
Ideally located right on English Bay, this old-fashioned hotel may not have the amenities wanted by the business traveler or young family, but the atmosphere and staff friendliness easily make up for that. The rooms are spacious and incredibly sound proof. The large windows bring in plenty of light and can actually be opened to let in the marvelous ocean air. The breakfast is not to be missed - excellent food, wonderful wait-staff and the view is fantastic.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington state

Beautiful historic hotel on English Bay

Posted Nov 19, 2014
If you want to stay in a comfortable, beautifully maintained European style hotel, the Sylvia is THE PLACE to be. Situated on picturesque English Bay close to Stanley Park with beautiful walking paths and two convenient bus lines to downtown, there is no place better. The staff are wonderfully accommodating, and the adjacent restaurant serves delicious, hearty breakfasts and dinners. The Sylvia also has musical entertainment in the lounge some evenings. The Sylvia is now our favorite hotel in Vancouver.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon, SK

The magnificant waters edge

Posted Nov 18, 2014
Pros: location and view
Cons: more live music in the lounge area
Location: Great and lots of good services
Friendly, warm and bright. One of the best sea-side walks anywhere.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Campbell River B.C.

Nice hotel, great staff, great location

Posted Nov 18, 2014
Pros: Location charm and staff
Cons: I was fine with everything
Location: We only stayed one night so we didn't do much in the local area except a nice walk on the seawall
We had a wonderful stay at the hotel,we went for a wedding and the staff made every thing flow perfectly from great food to outstanding service. We would recommend the Sylvia Hotel to anyone.