Ratings based on 1,256 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom lillooet bc

Was not happy

Posted Feb 25, 2015
Well we were on the 11th floor !!! would have been an outstanding view if the window wasn't completely messed up ! water pressure was very low and over all wasn't very clean..
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Courtenay BC

Handy for the airport and good parking rates

Posted Feb 24, 2015
Pros: It is good value for 'just a night's sleep'. It is close to the sirport with a good shuttle service. It's stay and park rates are very good.
Cons: Some bedrooms need redecoration.
Location: We don't know
We have stayed here anumber of times going and coming from the airport. Its age is starting to show in some of the bedrooms.
2 out of 5
by A verified traveler

Needs upgrading and good cleaning

Posted Feb 24, 2015
Older, room was ok, but the hotel could use some upgrading. Elevator doors and walls in the area all marked up, needed a good cleaning. I would look else where as there are lots of hotels in the area.
3 out of 5
by A verified travelerfrom McCleary, WA

Richland weekend trip

Posted Feb 23, 2015
Old hotel, it's non smoking now, but smelled badly of stale cigarettes. Hot tub jets didn't work. No coffee in the room or downstairs, but coffee pot was in room. No soap available. Shampoo and conditioner were. Noisy rooms. Could hear everytime someone went in and out of other rooms near us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom yukon

Inexpensive

Posted Feb 19, 2015
Pros: Inexpensive
Cons: Hot tub, elevator was a little scared at times
Location: It was minutes away from Richmond centre, close to a few good stores. Bus came right outside to take you to Metrotown, and skytrain 15 min walk
Had a nice stay, staff was very curious. Checkin was great the gentleman and the woman who checked us in we're very pleasant. Found the bed very comfortable and it was fairly quite except a bit of street noise which is expected being in the city. Didn't really care for the shower not enough water pressure and the plug did not work in the tub. The hot tub was not so great, there were jets that did not work, I think they need to upgrade the hot tub Beatty fit 6 adults. Otherwise was a nice stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom AMG, Brasil

Posted Feb 17, 2015
Hotel bom para passar uma noite, sem luxo. Mas, confortável para esse fim. Perto do aeroporto, mas longe do centro da cidade. Possui transfer para o aeroporto. Não possui café da manhã, mas no restaurante do hotel é possível fazer seu café da manhã. Ficaria novamente.
2 out of 5
Recommended
for Families
by A verified traveler

Convenient to food and shopping.

Posted Feb 16, 2015
Pros: Convenience...
Cons: Bathroom needs upgrading...
Location: Food, food and food...
This hotel really needs an upgrade. Toilet seat was old and yellowish, grout on the tile in the shower was not very clean. The whole bathroom just looks old. It needs an upgrade desperately.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom FtStJohn

close to the airport, convenient

Posted Feb 15, 2015
Pros: close to the airport and easy going
the shuttle bus was right there and brought us to the hotel where nice staff gave us the hotel room and informed us about the stay. It was clean and just right. In the morning the receptionist was friendly, the shuttle came on time and it was a good stay at this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom White Rock, BC

close to YVR

Posted Feb 12, 2015
good hotel with wonderful staff. Rooms are large and comfortable. Appreciated the shuttle to the airport.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tacoma, WA

Tired but adequate hotel.

Posted Feb 10, 2015
Pros: Good access to the freeway, nice little hot tub and pool. Good wifi.
Cons: Bathroom needs renovation or at least significant cleaning of grout and sealants.
Location: Well, it is right by the airport, so everything touristy is a good 10 or 15 minutes away.
The Hotel is in need of a renovation, but was fine, really. Linens were clean and in good shape. Not enough outlets - in this day and age of phones and kindles and ipads, I find reaching behind tables to unplug lamps and plug in chargers a bit of hassle. The Bathroom was functional but in need of attention. Grout in the shower was stained, 3 minutes into my shower the water turned a bit cool for a good chunk of time before returning to hot. Toilet ran a bit occasionally and is the loudest in recent memory. Our first room smelled of recent smoke (even though it was a nonsmoking room on a nonsmoking floor). They switched us to a different room that was fine.