Ratings based on 1,382 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Posted May 5, 2015
Pros: clean and quiet
Cons: no
Location: no comment
very good hotel to stay.price is affordable and free shuttle to the airport.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 4, 2015
It was a comfortable hotel, close to the airport. Rooms had all of the basics, plus a king size bed and refrigerator. Great movie selection, and the front desk was very helpful. Received late check out. The attached restaurant was pleasing, and there are a few other restaurants within walking distance.
3 out of 5
by A verified traveler

Bed Mattress

Posted May 4, 2015
Pros: Other factorys were fine.
Should have been replaced, huge dip on one side where the TV is viewed.
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was clean and checking in

Posted Apr 30, 2015
Staff was very helpful in answering my questions. Bedroom spacious and clean. The only thing was I ordered room service for my supper and got it 1 hrs after. They had marked the wrong room number. Would stay there again, free shuttle to airport.
3 out of 5
by A verified traveler

shuttle bu

Posted Apr 28, 2015
The shuttle bus was late all the time. At the end, the driver had the nerve to ask me for tips.
2 out of 5
by A verified traveler

Posted Apr 27, 2015
The Taps in the sink were leaking.The Bathtub was not cleaned. There was no coffee pot in the room
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Can tell that the hotel has been well used, but it was clean enough! Staff were very nice and helpful
3 out of 5
by A verified traveler

Posted Apr 19, 2015
Cons: Needs to have a deep cleaning. Shuttle bus seemed to be on it's last life, didn't think we would make it to the airport.
Location: Some shopping, restaurants close to the airport.
Some staff members are friendly, others have a bad attitude. The room had a terrible smell of unidentified odor.
4 out of 5
Recommended
for Families
by A verified travelerfrom Victoria, BC

Great location at a good price

Posted Apr 7, 2015
Pros: Location
Cons: Let's not put the coffee maker and coffee in the bathroom.
Location: There is a Tim Hortons nearby and it's not too far from IKEA
It's right next to a major road but there is no traffic noise to bother you. It's a perfect location for driving in and out of Vancouver. We stayed here for the weekend and I will definitely stay here again! Even though there was a line up and just one guy, he managed to speed up the check in process. The only recommendation I would like to make is to have them put the coffee maker and coffee in the room, instead of the bathroom. I don't know about anyone else but I wouldn't make coffee on something that sits a few feet away from a toilet.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chilliwack, BC

Convenience to Airport

Posted Apr 6, 2015
Pros: It was close to the airport and had a complimentary shuttle.
Cons: Shuttle should be every 20 minutes . The restaurant needs to greatly improve their service and food.
Location: Location was close to the airport.
Our stay was ok. We were a little disappointed with the pool as we had to continually ask for towels. Also we had supper at the Pantry restaurant located on the premises and we would not eat there again. Our supper entree came to us cold.