Ratings based on 1,203 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay.

Posted Dec 21, 2014
I had a good stay here. I've stayed here before when flying out of the airport in the morning, the shuttle is very good. Everything about my stay was pleasant. I will stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom halfmoon bay b.c.

Staff were very pleasant and Helpful!

Posted Nov 29, 2014
Pros: The room was spacious, had a large fridge, microwave etc. Shampoo soap and lotion and the furniture and bed very comfortable. Hotel was quiet
Location: There are places near by for food. Shuttle service was punctual
After 35 hours of planes and airports it was a very relaxing and pleasant place to Stay!
1 out of 5
by A verified traveler

Not so good this time

Posted Nov 25, 2014
Pros: Good location, nice shuttle driver
Cons: See my notes above
Location: Close to the airport
We have stayed at this hotel before and at that time our stay was pleasant enough to want to stay again. We got a terrible room this time. We arrived at 1 AM and went straight to bed, so we did not notice any of these issues until the morning. Room 203. Don't get put in there. Stains on the furniture, carpet and walls. That is bad, but when we went to have a shower in the morning and found that the hot water tap would not work and we had to leave without a shower, that was the worst.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Just a brief visit on our way through to Mexico

Posted Nov 24, 2014
Fast, easy, and informative check-in. The reception was great, and the receptionist was very helpful with answering questions. We really enjoyed our late-night visit to The Pantry for dessert as well.
3 out of 5
Recommended
for Everyone
by A verified traveler

Average hotel at airport.

Posted Nov 10, 2014
Quick night on the way to Mexico. Checked in late and left early.
3 out of 5
by A verified traveler

Probably won't go back

Posted Nov 9, 2014
We had a King room reserved and paid for and upon arrival the front desk gave a single lady a king room )which wasn't booked) and gave my bf and I a double queen. They said they didn't have any left. Yet we had one booked and they were able to give the lady beside us the very same room we were after. The front desk was not helpful or willing to accommodate. The staff did not know the area well or shuttles or anything.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Convenient location

Posted Oct 30, 2014
Good airport shuttle service. Close to sky train.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island

Nice hotel close to airport and ferry connections.

Posted Oct 30, 2014
Pros: Location to airport for overnight accommodations when travelling from Vancouver Island.
Location: Attached Pantry Restaurant is convenient for meals.
Front desk staff very helpful with info re: buses and connections to airport and ferry.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Oct 28, 2014
Pros: Convenience and shuttle to airport.
Cons: Nothing needed
Location: Just an overnight, close to the airport - wasn't looking for things to do.
We thought we were stopping at a "crash pad" based on the Expedia price, but were totally pleased with the hotel. Great value, thanks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Need to be able to open windows

Posted Oct 28, 2014
We stayed in a smoking room where we could only open the window a tiny bit because there was a weird lock on the window. That was the worst part. Everything else was good. Would def go back.