Ratings based on 850 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
83% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Seattle

Run down hotel in unpleasant locale

Posted May 26, 2015
The room was small, run down and stuffy. We'd asked for a fold-out for our son, and we're given an air mattress that deflated in the night. The air con didn't work properly and, despite it being cool outside, the room got hot and stuffy. The coffee machine didn't work. The toilet and bathroom taps leaked. The shower had mouldy stains and unprofessional sealing patches. The bed was really uncomfortable and the mattress sagged, the pillows were cheap and nasty.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Great location if you have a car.

Posted May 23, 2015
Pros: Great location. Private rooms.
Cons: They could use new TV's in the rooms.
Location: Lots of nearby shopping.
Overall a good room. Nothing special, but it was clean, the beds were comfortable and the staff was very nice. The TV's could use an update, but they had a good selection of channels. I liked that they offered smoking and non-smoking rooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Awesome hotel location at North shore Vancouver

Posted May 23, 2015
Very good location close to the lions gate !!! Close to the Capilano suspension bridge !!! Close to the nature and west and north Vancouver!! Perfect location for walking around hotel in afternoon and I'm the mornings!! I recommended for somebody who love to be in lovely places in BC means North Vancouver District!!!
2 out of 5
by A verified traveler

HORRIBLE HOTEL

Posted May 21, 2015
The washroom is desperately in bad condition,smelly and dirty carpet, aircon not working,the ice machine is is in dirty location very unhygienic. Very very very bad condition hotel.. Everything is filthy - wont come back in this hotel if I can afford.
1 out of 5
by A verified travelerfrom canada

Not good place to stay if you have kids.

Posted May 17, 2015
It was awful. My husband and I had a fight for choosing this hotel to stay. It was very old and dirty. It needs total reno. Bed was not comfortable. In fact I wasn't able to sleep the whole night. It was a horrible experience.
3 out of 5
by A verified traveler

it's ok for one night

Posted May 14, 2015
Pros: It looked like they had tried to do some updating recently in the room... it looked newer considering the building is old and looking tired
Cons: the bathroom tiles could use some sprucing
Location: it was really close to Park Royal Mall and a short drive to Granville Island
The room looked somewhat like the pictures on their website but the bathroom was tiny and the tiles looked tired and dated. The shower was really small... and it wasn't inviting at all. The room and bathroom seemed clean but I wouldn't stay there again. They were really good about us arriving two hours before check in though... and they had rooms to put us in. It was male staff in the lobby. they seemed nice... there were a couple other guys just standing around in the back. The stairs going up the the second floor had a couple of iffy spots.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
The hotel is well located near Stanley Park, Grouse Mountain, and Capilano Suspension Bridge. It is also a short drive to Horseshoe Bay of you want to take a ferry to Victoria.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to park Royal and lions gate

Posted May 4, 2015
There was a space for a fridge but I was told not all rooms have them, there was three of us sharing and only two towels, I asked for more and 7 hours later had to ask again. Bathrooms need up dateing big time. Other than that it was good for what we needed.
2 out of 5
by A verified travelerfrom Seattle

Nice location near Lion Gate.

Posted May 4, 2015
The location and price were the main reasons I choose this hotel. It's an outdated hotel but good enough to sleep and shower for one night. My non-smoking room did smell like cigarettes. Free parking and friendly staff. Free wifi.
2 out of 5
by A verified travelerfrom A

The odour in the room is like a broken sewer stink

Posted May 1, 2015
The price was good and location excellent. But compare to same price rooms, i was disappointed. Open the door and my nostril is just assaulted with a foul smell from the washroom. The toilet was leaking and by no means did we over flowed it. By morning, floors were flooded. Besides that, staff was good and wifi is free.