Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Bed too small

Posted May 26, 2015
Pros: Location is excellent
Cons: Do not give 2 people a double bed. At least a queen size bed is OK
Location: Lots of restaurants nearby
Everything was fine except the hotel gave us a Double bed for the two of us. I only weighed 155 lbs and yet still found it small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted May 20, 2015
I enjoyed my stay in this hotel for couple of nights. Nice staff and nice service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Dog friendly

Posted Apr 28, 2015
Great to be able to take our small dog with us Usual airport shuttle is excellent
4 out of 5
Recommended
for Families
by Luisfrom Bogota

Bueno y conveniente

Posted Jan 13, 2015 on Hotels.com
Conveniente. Habitaciones de muy buen tamano como para la familia. Servicio amable y tambien servicio de shuttle al aeropuerto.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2014
The hotel was very nice. The staff was great. I was able to check in early with no problems. Very nice room with view of the city and balcony. If in the Richmond area, I would recommend staying here.
3 out of 5
by A verified travelerfrom Kelowna

Wasn't impressed

Posted Sep 8, 2014
Pros: It is close to Richmond Mall.
Cons: Customer service could be a lot better. It was almost like I was bothering staff if I asked them a question.
Location: Lots of restaurants, shopping and Steveston Waterfront.
Staff weren't very helpful, at the front counter, restaurant or bar. The pool was closed and no one mentioned that when I booked the room which was unfortunate because the weather was fantastic and that was the main reason I chose that hotel.
5 out of 5
Recommended
for Getaway With Friends
by Kyle Tajimafrom Honolulu

Posted Sep 7, 2014 on Hotels.com
This was my second stay at this location. Convenient, clean, and excellent service!
5 out of 5
Recommended
for Everyone
by A verified traveler

One night

Posted Sep 7, 2014
Good staff clean rooms,..................................
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for your money

Posted Aug 12, 2014
Pros: Location. It's right on downtown Richmond!
Cons: The parking. Someone needs to tell us there is a parking tax on top of the parking fees
Location: Downtown Richmond. The train is around the block so if you need to go to Van or get back to the ferries, this is a perfect place to stay!
We selected this hotel using the unpublished hotels option and it was quite a good deal! The pool is too shallow and small but it's outdoors!
2 out of 5
by A verified travelerfrom PG

Tub

Posted Aug 10, 2014
Pros: People were very polite.
Cons: Clean the rooms better.
Location: Location sucked it's too far away from downtown and all the action,only thing close was night market which was very cool.
There was hair in the tub and it grossed my finance' right out,It wasn't nice to see that's for sure.It's also too far from concerts for us.We travel to van. alot to see whatever shows we can.