Ratings based on 517 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent downtown hotel and harbor views

Posted Jan 25, 2015
Outstanding time at this hotel. The location's perfect, and the accommodations were great. Beautiful view of the city and harbor from the 30th floor. Would definitely stay again. The staff was exemplary - and a special thank you to Caitlin at the front desk for the quick check-in and providing a room with a world-class view. Made for a really special last night in Canada.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kelowna

Great Stay over New Years

Posted Jan 6, 2015
Pros: Location, location, location.
Cons: Hot Tub Cleanliness
Location: Lots of shopping near by and the Urban market accross the street was a great lunch option.
The staff at the hotel were excellent to deal with. Great, positive and friendly staff. Will defenitely return. Thank You,
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver bc

Not impressed

Posted Jan 2, 2015
Staff wasn't accomodating. TV and keurig didn't work. Was told all rooms had soaker tubs and it was very small. Was also told it had panoramic view and it was one Window with blocked view. Very clean and nice decor bit overall didn't enjoy my stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bellevue, WA USA

Good location, good hotel

Posted Jan 1, 2015
Booked the hotel for a quick getaway. Expected to have Marriott Rewards gold level concierge lounge access, but we were informed on check in that the lounge was closed over the holidays, and we were given a one time restaurant credit instead. The restaurant was good, but we previously had our meals planned out. With all the great restaurants in easy walking distance, there's just not enough meals in the day. That was the only disappointment during our stay. The hotel staff were extremely friendly and courteous and it was so refreshing to visit a city with friendly people, great food / art / culture, great sightseeing, and good transportation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Short stay in Vancouver during Christmas

Posted Dec 30, 2014
Pros: location large bathrooms pool gym underground parking
LOCATION: coal harbor - close to Canada Place. Walking distance of Gastown and Robson Street. ROOM: 2 Queen Bed room. Rooms are comfortable if not spacious. There is a sitting area with 2 diagonal windows to provide more views. Bathroom was spacious with a separate shower and bathtub. Room equipped with small refrigerator. 31 floors. FACILITIES: 1) small but pleasant indoor lap pool, hot tub, and sauna. 2) an above average gym with machine wgts, free wgts, cardio equipment. 3) Restaurant on site (did not eat there). 3) Paid parking in underground garage was easy to use. SERVICE: staff were pleasantly helpful PRICE, VALUE: A good value given the neighborhood.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice harbor view

Posted Dec 30, 2014
Pros: we had a very nice room nicely decorated and comfortable
we had an excellent experience at your hotel as all staff were very pleasent and helpful in every
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 京都

自然と買い物が満喫できるホテル

Posted Dec 17, 2014
Pros: とても清潔なところです。スタッフの対応も親切でした。
Cons: ゲストランドリーがあれば、本当に最高でした。
ホテルのすぐ近くに海があり、North Vancouverの美しい景色を楽しみながら散歩するのは最高でした。スタンレーパークも結構近いし、海沿いに素敵なレストランもあります。またロブソン通りも近いので、買い物も楽しめました。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

A definet return is in the works

Posted Dec 16, 2014
Very classy,professional looking and acting staff and very classy and elegant on the inside too..vladimir my orthodox friend you made my check out early yesterday almost too easy for me when i asked you to do a quick check out...thank you and definetly top on my list if i go downtown and need a hotel to stay at this is the one....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Excellent hotel in the heart of a great city.

Posted Dec 13, 2014
Enjoyed three nights at this very nice hotel within a short walk to Canada Place, the convention center and a 4 minute drive to Stanley Park. Staff well trained and very friendly. Parking valet young gentleman was very helpful and friendly.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Gabriola

Great for business

Posted Dec 12, 2014
I often stay at this hotel and enjoy it. This time was no exception. From the time I arrived, the staff were superb. At check-in, Abhi told me he would upgrade me to free WIFI. When I went for a run in the morning, Nicola kept both my room key and my glasses, and greated me with a bottle of water on my return. Couldn't have been better!