Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

really nice hotel right in heart of coal harbor

Posted Apr 22, 2014
Pros: see above
Cons: nothing
the staff went way and beyond....they were extremely helpful and courteous and we really loved the option to have dogs in room for a small fee...(quiet and wellbehaved of course!)
5 out of 5
Recommended
for Couples
by TedandFreesia from Hampshirw

Excellent location

Posted Apr 9, 2014
Pros: Good location, close to harbour. Friendly, helpful staff.
Cons: Lower rooms city side are subject to the noise coming from extractors or aircon units. Get a high floor if possible. In room wifi is expensive.
Location: Close to Canada Place bars etc and hop on hop off bus tours. Walking distance to Stanley Park, Gastown and many other places.
Great stay. Comfortable room with all amenities. Did not eat at hotel or use any facilities other than free wifi in lobby. Didn't upgrade to harbour/mountain views but they are spectacular.
5 out of 5
Recommended
for Everyone
by W. from Vancouver

Close to convention center.

Posted Apr 6, 2014
Pros: Expedia gave us the hotel we needed, close to the convention center for a great price.
Cons: Free Wi Fi would be an inmprovement.
Location: Near convention center.
Desk clerk very helpful and friendly. Nice view. Great deal and the bar was nice for wings and beer.
4 out of 5
Recommended
for Everyone
by Charlie & Debbi from Calgary

Long weekend with my son.

Posted Apr 1, 2014
Pros: Location, room, view, bed, lounge and staff.
Cons: Stretching for a fault, I wish the pool was just a tad bigger (I'm struggling to find an area for improvement).
Location: Right acoss from the convention centre and a few good restaurants and pubs right on the water.
Stayed here for three nights with my son and we had a great time. Good location and very friendly and professional staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, clean and welcoming

Posted Mar 31, 2014
Cons: Parking
Everything looks good except the parking was not good, it's expensive and narrow.
4 out of 5
Recommended
for Everyone
by A verified traveler

Its ok~

Posted Mar 30, 2014
The location of the hotel is nice. It is not far to go to the skytrain station and the Pacific Center which is a shopping center. I liked the staff there. It is very friendly. The room is comfortable and clean. However, the hotel does not provide free wifi and local calls. These bothered me somehow.
5 out of 5
Recommended
for Everyone
by Customer from seattle

Very nice :)

Posted Mar 26, 2014
Very clean, friendly staff, close to coffee shops restaurants and water front
5 out of 5
Recommended
for Everyone
by A verified traveler

Good price, good view.

Posted Mar 24, 2014
We were able to secure a really good rate for this hotel, but we paid $30 extra to upgrade to a room with an ocean view. It was well worth the upgrade cost.
5 out of 5
Recommended
for Everyone
by Larry from Seattle

Wonderful Staff!

Posted Mar 24, 2014
They made my family of 6 and I feel like royalty. From the bellhop to the front desk they were all first class. I can't wait to stay there again!
5 out of 5
Recommended
for Everyone
by Janet from Seattle, WA

Long weekend in YVR

Posted Mar 3, 2014
Pros: New, clean, friendly. Convenient parking in the building and slightly cheaper parking down the street.
Cons: The wi-fi situation is a bit of a scam. It is per device, if I understood the rules correctly.
Location: Centraly location at Coal Harbor so you're adjacent to Downtown, Stanley Park and the West End. Great location.
Arrived late on Friday evening, lobby was empty, but the bar adjacent was full. Friendly staff checked us in quickly. We had a "Deluxe Weekend Room" which is a non-harbour view room on an upper (20floor and above) floor and I think they are also all "corner" units. Room was nice and clean, had a king bed, mini fridge and the usuals. Floor to ceiling windows in a "corner" unit (There are no corners on the building as it is a big curve) Nice city views. Good house keeping, friendly staff at front desk helped with figuring out which parking plan I wanted for the three day stay.