Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom yxs

Good valve

Posted Mar 20, 2015
Pros: The price was right
Cons: Carpets in the halls are due to be replaced.
I just wanted a room for a short night stay and did not want to break the bank. The location was great, close to everything at a fair price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to airport

Posted Feb 15, 2015
Pros: Proximity to airport and walking distance to restaurants.
Had an early flight and was able to catch the shuttle at 4am. Everyone was very helpful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London, Ont

Nice location

Posted Jan 29, 2015
Pros: Good location and good price for an overnight stay before departing for YVR airport.
Cons: Breakfast buffet could be expanded with fruit salad bowl mix. There were fresh bananas and oranges made available that had to be peeled.
Location: Richmond Centre, a huge shopping mall within 10 min walk of hotel
Plenty of restaurants and shopping within reasonable walking distance. Great underground parking faciity. Breakfast buffet was good. Room 409 where we stayed in was noisy. Front desk said it would be checked out and at first they blamed it on the street noise. However, this was constant, non stop humming like that of a fan. I think it could be due to heating the entire building as we were on the top floor in the middle of the building. My husband and I cover our ears with the spare pillows and still couldn't muffle the sounds we heard. If I come back, will ensure we do not get this room ever again. Another thing, all other rooms got a morning Financial Post, we didn't. Forgotten or is it because we got the discounted Expedia rate?
3 out of 5
Recommended
for Couples
by Sarah Mfrom Nova Scotia

Satisfactory hotel

Posted Dec 17, 2014 on Hotels.com
Good place to stay overnight between flights. Staff was friendly and helpful.
5 out of 5
Recommended
for Business Travelers
by Lindafrom Kelowna

Excellent Stay

Posted Dec 16, 2014 on Hotels.com
I was pleased with the service & room. Breakfast was nice & great to have parking included.
4 out of 5
Recommended
for Everyone
by A verified traveler

EXPERIENCE

Posted Dec 15, 2014
Pros: LOCATION
WE STAYED IN ROOM 301 IT WAS LIKE BEING IN A CLOSET. LONG AND NARROW , 5 LARGE WINDOWS ON ONE SIDE. ONE CHAIR AN OFFICE CHAIR AND THE BED DID NOT FACE THE TV. OTHER THAN THAT IT WAS CLEAN AND TASTEFULLY DONE. THIS ROOM SHOULD BE FOR ONE PERSON NOT TWO.
5 out of 5
Recommended
for Couples
by jamesfrom Victoria

Pleasant surprise

Posted Nov 20, 2014 on Hotels.com
Needed a room for our late arrival into YVR before heading home on the Island. Arriving late into the airport, we were picked up by our toasty warm shuttle just 10 mins after we called for the service. After our quick check in, we happily retired into our newly renovated room. Though the room was quite small, the bed was uber comfortable and the bathroom was spotless. The next morning we enjoyed the large inclusive breakfast in the bright, renovated eating area. From the front desk, to breakfast attendant, to shuttle driver to housekeeper, service was second to none. In fact, we decided to stay another night so we could take advantage of the beautiful sunny day in Vancouver. The Richmond Centre mall was a very short walk away, and the sky train was across from the mall. We will surely come back again!!!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Reception was good,with free shutell, brecfast ,

Posted Nov 19, 2014
Pros: It's standerd the tv is nice and big,the room was large aswell
Cons: Bathroom
Location: Don't like the location ,but would return again
The sink water tap will not stop runing,the toilet seat loos,wiggling ,.other than the lack of maintence in the bathroom,was pretty good.I would recommend it ,but check the bathroom !
3 out of 5
Recommended
for Families
by Manjitfrom Windsor,ont

Night before flight

Posted Nov 14, 2014 on Hotels.com
Was very noisy from the street noise and found it difficult to sleep. Ithad windows all the way round. Otherwise was good and clean room.
4 out of 5
Recommended
for Families
by Kuang Jenfrom Taipei, Taiwan

Good

Posted Oct 25, 2014 on Hotels.com
Good