Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.1 Service & staff
3.3 Room comfort
2.4 Hotel condition
They paid and stayed.
for Personal Eventby Jiveshfrom NYC NY
Posted Jul 30, 2014 on Hotels.com
Room was clean, staff was friendly. The food in the restaurant was delicious. Will stay again.
for Everyoneby いりー
施設は古いが安心して宿泊できるホテルPosted May 23, 2014
Pros: ・スタッフの対応が親切であったこと。 ・朝食がおいしかったこと。
for Business Travelersby Imtiazfrom Varanasi
Posted Feb 23, 2014 on Hotels.com
Gud in all manner
for Everyoneby Peterfrom Melbourne
A oasis in chaotic Varanasi. Good to come home to.Posted Jan 23, 2014
From arrival to departure this was a good experience. Reception, bar, restaurant all top class. Staff consistently courteous and generously helpful. Room good but bathroom showing wear. When using room service food be very clear what you want or you may get a surprise.
by Anne & Olivierfrom Paris, France
UntruthtfulnessPosted Mar 6, 2013
On arrival the manager declared the type of room we had paid for (indicated in print on the receipt we had with us) was not available to the type of guests we were. A more friendly subordinate intervened and suddenly the room materialized. Formerly luxuous, this hotel has surrepticiously fallen into decay. In a futile attempt at renovation, the bathtub has been gloss-painted, but the paint flakes off and the faucets leak. The wifi connection flickers in the room, the signal is too weak. Groups on package tours permanently occupy half of the main dinning room and the totality of the cafeteria (closed to regular guests and transformed into a canteen for the groups on package tours).
for Personal Eventby price
Posted Feb 27, 2013 on Hotels.com
Very tired looking hotel which baddly needs upgrading
Recommendedby A verified traveler
MediocrePosted Feb 14, 2013 on Hotels.com
This hotel does not deserve 4 starts. Hotel is a bit tired and run down. Rooms are clean, but have noisy and ineffective air conditioning. Beds are not that comfortable. Staff are friendly and helpful, but not that competent. Long wait at checkin. Credit card machine wasn't working at checkout, forcing me to go to a nearby ATM for cash to pay the bill. Had this hotel been marked as 2 stars on Hotels.com, it would have been fine, but it should not have been rated 4 stars.
for Everyoneby A verified travelerfrom インド
建物は古いが清掃が行き届いたホテルPosted Feb 14, 2013
for Couplesby Barry B
Good Hotel in VaranasiPosted Jan 28, 2013 on Hotels.com
A classic hotel, one of the first 4 star places in Varanasi, so features are a little tired, but overall acceptable. Staff is courteous and helpful. Kitchen can be slow to fill restaurant orders leading to long "wait times" for food. Bar service is very friendly, but Bar is not well patronized and lacks atmosphere in the evenings
by Pamfrom NY
Clark Intl reviewPosted Nov 9, 2012
Pros: Restaurant food and the service provided
Location: Location is good
Service and food was excellent in the restaurant. The bathroom in the room was outdated, faucets were leaking and I would say the overall Condition of the bathroom was disappointing. It was not at all well maintained !