Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Pedrofrom Pembroke Pines

Grand Hotel with Grand Employees

Posted Dec 18, 2014 on Hotels.com
Off season stay still yielded top quality service from the staff, a comfortable/clean room and in a great location.
Comment from Hotel Management
Feb 21, 2015 by Stefania, Hotel Management
Dear Guest, It's a pleasure for us reading your review. We're are glad you enjoyed your stay by us. Thanks and see you soon
5 out of 5
Recommended
for Couples
by Tinafrom Portland, Oregon

Fantastic Hotel

Posted Oct 31, 2014 on Hotels.com
Beautiful hotel and location. We had a beautiful balcony view. The room was the most spacious of all the hotels we stayed at in Europe (15 hotels!). Lot's of vertical space and the best shower, better than home! The breakfast was fantastic. They have a egg cooker, which made a perfectly soft boiled hot egg. There is a funky bar right next door that ended our night well. I would definitely stay again.
Comment from Hotel Management
Feb 7, 2015 by Stefania, Hotel Management
Dear Guest, Thanks for your review. We are glad you enjoyed your stay by us! See you next time
3 out of 5
Recommended
by A verified traveler

Posted Sep 18, 2014 on Hotels.com
Le personnel ne parle pas français pour un séjour à 300 € par jour ... Odeur désagréable dans la chambre ( idem hôpital ) . Aspect vieillot .
Comment from Hotel Management
Feb 7, 2015 by Stefania, Hotel Management
Pas tous le personnel parle français, nous parlons tous au moins anglais. Difficile de comprendre cette odeur vous référez, personne n'a jamais eu ce problème. Si vous aviez dit la réception nous pourrions vérifier et faire quelque chose.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Nice hotel in good location

Posted Sep 16, 2014
Everything was pleasant, one of the basic essentials any reasonably good hotel should provide on request is a simple iron & board, just so guests can make their clothes a little more presentable after being compressed in the suit cases, but NOT available at this hotel, and to be told "you may have an accident and catch fire" only makes you feel they are treating you like a child,,, It's 2014,, supply an iron!!
Comment from Hotel Management
Dec 3, 2014 by Stefania, Hotel Management
Dear Guest, Tha management decision not to provide iron is not to treat guests as children but only for security reasons. We propose an outside service.
5 out of 5
Recommended
by A verified traveler

Härlig utsikt i avkopplande miljö

Posted Aug 21, 2014 on Hotels.com
Vi fick en riktigt skön semestervistelse med bl a en personlig och duktig hotellpersonal. Varenna bjuder på vackra bilder och är i en lugn del av Lago Como-området men bara 10 minuters båtresor till andra turistmetroploer som t ex Bellagio.
Comment from Hotel Management
Feb 7, 2015 by Stefania, Hotel Management
Thanks for your good review.
3 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel but not worth the price!

Posted Aug 7, 2014 on Hotels.com
Its a nice hotel in a beautiful location.But this is 3 star hotel pretenting to be a 4 Star! Although the front reception staff are friendly, on a couple of occastions they forgot things that they said the would do. The manager also appears to have an aburpt attitude towards guests without already checking thats guests have checked with his staff first.
Comment from Hotel Management
Feb 7, 2015 by Stefania, Hotel Management
Dear Guest, Stars are certificated, we don't pretend to be something more then what we could offer. We're very afraid if something went wrong with your stay. We always try to do the best to welcome all our guests at best.
5 out of 5
Recommended
by Tony Pfrom hoboken, nj

Classy all the way

Posted Aug 7, 2014 on Hotels.com
I found this hotel to be classy all the way with beautiful views, nice pool and restaurant. A tip I would suggest is to pay extra for the lake view and request the rooms with the balcony on the 4th floor, one of the nicest and most romantic rooms I have been in.
Comment from Hotel Management
Feb 7, 2015 by Stefania, Hotel Management
Dear Guest, Thanks so much for your good review. We're glad you enjoyed your stay by us. See you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, good breakfast, well located,

Posted Jun 17, 2014
Beautiful hotel, good breakfast, well located, hotel team very polite and helpful.
Comment from Hotel Management
Dec 3, 2014 by Stefania, Hotel Management
Dear Guest, Thanks so much for your good review. We're glad you enjoyed your stay by us. See you next time!
5 out of 5
Recommended
by Oliviafrom PDX

Very nice hotel. Clean, comfortable, convenient.

Posted Jun 14, 2014 on Hotels.com
We would definitely stay here again. Very accommodating, with an excellent restaurant with great views. Very helpful during 1 day train strike.
Comment from Hotel Management
Feb 7, 2015 by Stefania, Hotel Management
Dear Guest, Thanks! We're glad you enjoyed your stay by us. See you next time!
5 out of 5
Recommended
for Families
by Molloy Familyfrom Australia

Fantastic family getaway

Posted Aug 24, 2013 on Hotels.com
Incredible location on the amazing Lake Como. The Lakeview rooms are definitely worth the extra expense. The pool is a delight in August (really really hot in Italy!). Varenna is a delightful small village. What a way to get away from the heat of Rome. Very quiet. Definitely recommend.
Comment from Hotel Management
Feb 7, 2015 by Stefania, Hotel Management
Dear Guest, Thanks so much for your good review. We're glad you enjoyed your stay by us. See you next time!