All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 146 out of 700 reviews" "
10 - Excellent
146
Rating 8 - Good. 299 out of 700 reviews" "
8 - Good
299
Rating 6 - Okay. 183 out of 700 reviews" "
6 - Okay
183
Rating 4 - Poor. 50 out of 700 reviews" "
4 - Poor
50
Rating 2 - Terrible. 22 out of 700 reviews" "
2 - Terrible
22
7.6/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
6.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Excellent
Silvia
Business traveler
Sep 7, 2023
Liked: Cleanliness, staff & service, room comfort
Beautiful hotel downtown Kristinehamn
The hotel is a bit old and needs revamping, but that makes it attractive and cozy.
Silvia
Stayed 1 night in Sep 2023
Response from Reception on Dec 29, 2023
Hello Silvia, Thank you for choosing us during your stay in Kristinehamn, and for writing us a review We're glad to see that you appreciated the hotels old-fashioned charm! Hope to welcome you again in the near future, Sincerely, AlvaStadshotellet i Kristinehamn
Tack för att du tog dig tid att recensera.
Ha en fortsatt trevlig dag!
6/10 Okay
John
Aug 21, 2019
Liked: Cleanliness, room comfort
Old world charm. Classic hotel in great downtown position by the river. The place needs some attention but a confortable and friendly stay. Breakfast was simple but effective. Free parking at rear.
Wonderful old fashioned hotel beside the river.
This was a last minute booking. Check-in was easy. Rooms good.
My husband found the bed too soft but it was okay for me.
Free car park, big enough for our car towing a Drascombe longboat.
Had a good couple of nights here. Room was very compact but clean and today. I slept during the day as I was night shift and the hotel was very quiet. Asked for a late checkout as I was switching hotels and the hotel could not accommodate, which I found slightly disappointing. Harry’s bar down stairs food was ok but there was lots of places near by. Don’t forget to get a car park pass from reception as the car par is monitored and you will get a fine.
This was a nice hotel experience. The building is full of history and character, but feels a little tired, which is probably part of it's charm. The staff were excellent and keen to provide a professional service. I will stay in this hotel again for sure.
Nice stop between Stockholm and Oslo. Quaint small town, hotel is in the center with free parking. Comfy bed, quiet room, adequate breakfast and friendly staff.
The room was in poor condition.
In great need for renovation, bathroom smelled bad and the bathroom was in bad condition overall (in the shower there was two wholes in the wall...).
The bed was comfortable but that is all. The bathroom was terrible. It has not been updated at all. Broken toilet seat, no soap or shampoo amenities and the bath soap dispenser was empty. bedroom curtains did not fully cover Windows needing me to climb on a chair to use the blinds. I left my iPad behind. The staff did not call me when they found it. Instead I called the next day to ask if it was there and then had to drive a 7 hour round trip pick it up!! This could have been avoided. They admitted they had both my email and phone number so it could have been avoided or minimized.
Keryn Anderson
6/10 Okay
Ben, Sarpsborg
Oct 9, 2015
Disliked: Cleanliness
Dirty bed linen.
Ben
6/10 Okay
Verified traveler
Aug 4, 2015
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Well located in town center. Rooms are nice, little small, and clean. Common areas were not as clean and worn. Stayed a Saturday night and there was load music from the bar until 1:30 in the morning.
Could be a nice hotel if there was some professional management, minor upgrading of common areas, and attention to detail.
Was a brief stopover on way to Stockholm. Nice hotel but town is not worth it.
g
6/10 Okay
Janne, Halmstad
Feb 18, 2014
Liked: Cleanliness, room comfort
Nice room but bad breakfast
Room standard was good and tidy. Bathroom was not in the same condition as the room. Service was low and the breakfast should have been better.
Janne
8/10 Good
Susanna
Jan 21, 2024
Susanna
Stayed 1 night in Jan 2024
10/10 Excellent
Bo-Lennart
Jan 19, 2024
Bo-Lennart
Stayed 1 night in Jan 2024
4/10 Poor
jonas
Business traveler
Jan 18, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Norrland
Kallt på rummet, ingen lax på frukosten
Axels charkbricka var en höjdare
jonas
Stayed 1 night in Jan 2024
Response from Receptionen on Apr 6, 2024
Bästa gäst! Stort tack för att du tog dig tiden att lämna oss ett omdöme, vi tar med oss din feedback! Härligt att se att ni uppskattade Axels plock- och charktallrik. Med Värmländska Hälsningar, AlvaStadshotellet i Kristinehamn
Bra läge men väldigt slitet. God middag men urusel frukost
Verified traveler
Stayed 2 nights in Jan 2024
Response from Receptionen on Apr 6, 2024
Bästa gäst! Tack för att du tog dig tiden att lämna oss ett omdöme. Härligt att du uppskattade läget, det är ju svårt att slå! Vi tar åt oss av din feedback och hälsar dig varmt välkommen åter. Med Värmländska Hälsningar, AlvaStadshotellet i Kristinehamn
Gammalt hotell. Nedgångna rum, kallt när jag var där på vintern men kunde säkert få upp extra element om jag frågat. Tyvärr är frukosten bland de sämre jag fått på hotell.
Hannes
Stayed 1 night in Jan 2024
Response from Receptionen on Apr 6, 2024
Hej Hannes, Vi beklagar att du har fått vänta på svar, och tackar så mycket för ditt omdöme! Ja, hotellet har några år på nacken och vintertid är det svårt att hålla en jämn temperatur på hotellrummen. Vi tar tacksamt emot din feedback och hoppas på att få hälsa dig välkommen igen i framtiden. Med Värmländska Hälsningar, AlvaStadshotellet i Kristinehamn
De renoverade rummen är mycket fina o fräscha. Trevligt barområde bra frukostbuffé
Verified traveler
Stayed 2 nights in Nov 2023
Response from Receptionen on Dec 29, 2023
Bästa gäst! Tusen tack för att ni tog er tiden att lämna ett omdöme. Härligt att se att ni uppskattade våra Superior-dubbelrum samt frukosten. Vi hoppas på att få hälsa er välkomna igen inom kort! Med Värmländska Hälsningar, AlvaStadshotellet i Kristinehamn
Bästa gäst! Tusen tack för att ni tog er tiden att lämna ett omdöme. Vi jobbar ständigt mot förbättring och uppskattar er feedback! Vi hoppas på att få hälsa er välkomna igen inom kort.Med Värmländska Hälsningar, AlvaStadshotellet i Kristinehamn