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out of 2 reviews
“Best Views of Albena”
This hotel is in an excellent location, and if you request an upper floor room facing the sea, you will enjoy outstanding views of Albena. The staff is always helpful, the hotel also includes a breakfast buffet, indoor & outdoor pools are great, and there is also underground parking. An easy 3 minute walk to the beach and right at the entrance of the touristy pedestrian street of Albena. Overall, always an excellent value and I have been staying here since 2006.
“as i said to the front desk manager: don't know how the hell you've got your stars!!!”
i went last week to this hotel with my family. my impresion after the stay is as i said to the front desk manager: "don't know how the hell you've got your stars!!!" positive points: - got an upgrade because the room was too small for 3 ppl and we have received an aprtment - breakfast and dinner negative: - apartment had a tilet deffect and the sink was bloked - very onld furniture - when we complaint that A/C wasn't working they said the room didn't include it!!! - at swimming pool they asked us to pay for the sun beds. i made a huge complaint about it and after that we were alowed to use without paying onestly, the hotel shoudnt have more then 2 stars.
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