Front of property - evening/night

Reviews of Hôtel Arène

4 out of 5
Hôtel Arène
Place de Langes, 2 rue Victor Hugo, Orange, Vaucluse

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 85 reviews" "
Rating 8 - Good. 40 out of 85 reviews" "
Rating 6 - Okay. 8 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay at Best Western Arene Kulm, orange
Two night stay. Excellent location near to all historical sites and points of interest. Professional and exceptionally friendly service from reception staff. Would definitely use this hotel again.

8/10 Good

Susan, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city center
We were treated wonderful from the moment we pulled in. The staff is great. We received a nice king room with a balcony. The room was clean and comfortable. We enjoyed the pool and steam room. The staff put our car away in a garage every night for a fee, but its worth it. We were there for 3 days and really enjoyed the hotel. This is a hotel that is located in old buildings. It isnt very handicapped friendly.

10/10 Excellent

Douglas, Gosport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Lovely hotel in the centre of town. The staff were very attentive and welcoming. The room was spacious, clean and very comfortable. The hotel is surrounded by excellent restaurants, but the food in the hotel restaurant was very good too. Access by road is via the very narrow side streets that are not suitable for vehicles larger than a standard car. Will definitely stay here again.

8/10 Good

Kwiecinski, US

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel, but don't get your hopes up
Great location in the middle of everything, kinda hard to get to because you actually have to drive through pedestrian only street to get there but no problems there. We were on two wheels, they have closed off garage which was free. Coffee maker in the room, comfortable beds, the only reason why I didn't give five stars is that we really needed a spa after ten days of hard riding. We got disappointed, the spa is actually an indoor pool with a jacuzzi, there is also a stem room but no massages, as a matter of fact even the indoor jacuzzi or pool didn't have any water in it, they said it was broken... As far as location it was perfect, close to all restaurants and less than five minutes to the roman theater. Arc de triumph is about eight minutes away.

10/10 Excellent

Phil, Windsor UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel centrally located in Orange
Fourth time we have stayed here. Never disappoints.

8/10 Good

YK, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Excellent friendly staff.
Skip the breakfast. There is a boulangerie just around the corner, Mon P'tit Croissant. Valet parking is 9 euro per night and worth it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
This hotel really surpassed my expectations. I'll definitely be back next year.

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

B&P, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel & Fantastic Service
Hotel is perfectly located on a quiet square in central Orange. We booked a classic room and our Twin Room request was provided. Good-size rooms, very comfortable beds, large bathroom, safe, mini-fridge, air-con and balcony. We couldn't have asked for more. Reservation was made via hotels.com at a very competitive rate and we even decided to extend to a third night and the hotel agreed to honour the same rate. Car was valet parked whenever required for a small charge per night. The hotel also offers a small outdoor pool, located on a nice sunny terrace plus a small indoor pool/jacuzzi which was perfect for re-energising after a busy day touring Provence. The stand-out for us was the service. Efficient, friendly and helpful at all time. We were fortunate enough to have an opportunity to see a free concert at the amazing Roman Theatre Antiqua which was amazing. Overall, this is a hotel that I would highly recommend to anybody if visiting Provence and Orange. 5/5. Well done et merci beaucoup!

10/10 Excellent

Susan, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orange
The hotel is ideally located in the centre of town around the corner from the main square and a very short walk to the roman theatre. For those of us without our own computer it provides free computer and internet access.

10/10 Excellent

Westy, Melton Mowbray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Lovely hotel in a central location. Very attentive staff willing to help. Pointed us in direction of the restaurants and car was back in time for us next morning. Bed was a million times better than the one in the Novotel the night before!!!!!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jon

Liked: Cleanliness, staff & service
One night stop in Orange
Nice hotel, well positioned and well appointed. We arrived earlier than expected, dumping all our bags in reception and with bikes, but no issue as garage was opened for our bikes and rooms made available within 30 mins. Well worth a stay.

10/10 Excellent

Bella, Brisbane QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Orange
Most charming hotel and such delightful people operating it. Hotel is so close to everything, great market day on Thursdays, even can provide parking if necessary. Didn't have the breakfast just a dinner which was very nice, not too fancy but great service. Beautiful and comfortable rooms.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Orange Gem
Unlike some chain hotels, this Best Western has a very strong family feel with an unbelievably friendly and willing staff able to speak many languages fluently. Set in a small, secluded square in the middle of this historic town, it has a restaurant run by Italians and offering delicious and quite cheap food. It is very telling that many locals seemed to eat there regularly. Orange itself is quite limited so you can either stay for a couple of nights or use it as a base for a longer stay and visit places like Avignon, where hotels are much more expensive. The only weirdness was the life-sized paintings on the room doors, which might freak you out if you return late in the evening having drunk too much of the local wine.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Well placed hotel
Hotel comfortable, but system with parking, we found (even though, we had pre booked) to be chaotic due to the restricted space in front of hotel. This was unhelpful especially on arrival, after several hours of traveling.

8/10 Good

Rutland Red, Rutland, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the centre of Orange
The welcome from the moment we arrived was excellent. We drove by car and the signage in and around Orange was excellent. The hotel was picked because of its location and rate and didn't disappoint. The recent refurbishment is excellent. The reception, dining area and pool were very good. The room was excellent and probably one of the best beds we slept in this summer.

10/10 Excellent

M and L

Liked: Cleanliness, staff & service, room comfort
Thank you!
Aboslutely perfect, charming plaza location, patient and attentive staff, excellent service. I hope we can come back to attend an opera at the Theatre.

6/10 Okay

Stéphane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Chambre froide et male isolée car quand nous avions arrêté le chauffage (bruyant) la température est retombée. Chambre deux personnes alors que nous avions réservé pour deux adultes et un enfant de 10ans. En compensation l'hôtel nous a proposé une chambre simple pour notre fille, c'est une bonne idée mais pas pour un enfant de 10ans qui a peur de tout.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Perrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
Bel hôtel, chambre spacieuse et propre. Restaurant savoureux, personnel accueillant et à l'écoute.

8/10 Good

Perrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé et propre
Chambre spacieuse et propre. Petit déjeuner un peu cher, mais copieux.

6/10 Okay

Julien, Divonne

Liked: Staff & service
Hôtel agréable
Dommage que le Spa ne soit pas opérationnel, manque des friandises pour un petit creux dans le frigo, pas de thé en sachet dans les chambres, les plantes de la terrasse sont fanées, manque de nettoyage de la piscine, petit-déjeuner jusqu'à 10h on aurais apprécié 1h de plus... Malgré ces critiques qui aiderons je l'espère à amélioré leurs services, je vous recommande ce charmant hôtel très bien placé et avec un accueil très agréable.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amir, TLV

Liked: Cleanliness, property conditions & facilities
Orange center
We arrived quite late. The hotel staff was nice, though not very focused. Location is excellent - just at the heart of old town. There was no free parking yet parking is available just 3 minutes walk

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel central et confortable
Nous avons apprécié la localisation très centrale de l'hôtel qui permet d'accéder à pied et rapidement à restaurants et théâtre dans un quartier piétonnier agréable. L'accueil est excellent, le parking avec voiturier appréciable, la chambre était confortable avec une grande salle de bain et une terrasse.

10/10 Excellent

Barbara, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exzellent
Ausgezeichnete Lage in der Altstadt und sehr ruhig

10/10 Excellent

jocelyn, Bourg en Bresse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal
Pour un weekend prolongé, un emplacement idéal un accueil chaleureux avec un personnel au petit soin. La chambre spacieuse et très. confortable et bien équipée. Je reviendrai dans cet établissement.

8/10 Good

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pascale, montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
à refaire
Accueil professionnel et chaleureux de la réception. espace spa agréable et propre, situation hôtel très bien, au centre ville ds cour agréable, chambre spacieuse, calme et propre avec un petit balcon adorable, buffet petit déjeuner copieux (il ne manque que des œufs brouillés)et café excellent

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Week end "amoureux" en provence
Nous avons séjourné dans cet hôtel à l'occasion d'un petit we en provence. L'hôtel propose des prestations très agréable (SPA, Sauna, Piscine). Notre chambre avait un petit balcon qui donnait sur une petite place très tranquille. Nous avons pu prendre un très bon petit déjeuner en terrasse. Etant situé en plein centre, nous étions à proximité de tous les sites à visiter, des restaurants, des commerces.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

gregor12

Liked: Cleanliness, staff & service, room comfort
Bonne qualité et très bien situé !
certainement le meilleur hôtel au centre d'Orange, à deux pas du Cirque antique !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Personnel de service ++ Chambre --- Piscine hors service

6/10 Okay

Renate und Harald, Niedersachsen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
zentrale, optimale Lage
Wir waren im alten Gebäudeteil untergebracht, roch etwas muffig und sollte dringend renoviert werden. Bett super, Zimmer sehr klein und eng. Im Bad war für die Toilette eine Ecke "abgezwackt", also mit Wänden eingefasst;. es war so eng, dass man quer auf der Schüssel sitzen musste....kurios. Sehr guter Service, Personal sehr zuvorkommend. Und es wird deutsch gesprochen!!! Die zentrale Lage mitten in der Altstadt ist ideal für einen Touri-rundgang oder Restaurantbesuch.

8/10 Good

pierre, paris

Liked: Cleanliness, property conditions & facilities, room comfort
hôtel au coeur de la ville
Chambre confortable et propre(rénovée), sdb parfaite avec douche italienne,environnement calme, piscine extérieure sympa.accès a la chambre un peu compliqué, parking payant non disponible après minuit jusqu'à six heures.la réceptionniste est un peu ferme mais disponible.idéal pour séjour détente.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, Hôtel sympa, chambre agréable et propre, pour ma part vue sur le clochet. Petit bémol trop de javel dans la piscine intérieur, PDJ un peu limite en qualité.

6/10 Okay

Sandra, España

Liked: Cleanliness
Disliked: Staff & service
Buena localización, atención regular
El hotel está muy céntrico y muy bien situado. Las instalaciones son correctas. La piscina estaba bastante sucia. Traté de tomarme algo en la terraza del hotel pero el servicio fue pésimo, "como no sabían que era cliente" me hicieron cambiarme de mesa, no me dejaron estar en la que me gustaba (a la sombra), el camarero me trató de forma despectiva y me tuvieron esperando 20 minutos mientras otra gente que había llegado después que yo era atendida. Cuando fui al día siguiente a hacer el check out, me dijeron que era porque no se habían dado cuenta que estaba alojada en el hotel. ¿Y eso es acaso excusa? ¿tratan así a los clientes que no están alojados?

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonnes

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

M&M, Sindelfingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ausgezeichneter Service
Super nettes Personal, sehr gutes Frühstücksbüfet. Überanschend schön die internen Dekorationen mit Szenen aus verschiedenen Opern, die vor Ort jährlich gespielt werden.

10/10 Excellent

Meier-Graf Alfred, Bülach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit wieder!!
Freundlich, sehr hilfsbereit, guter Parkservice, kostet zwar etwas, lohnt sich aber, schöne Zimmer mit kleinem Balkon, vielfältiges und qualitativ sehr gutes Morgenbuffet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Emilie, Annecy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Une heureuse découverte
A la recherche d'un hotel pour une nuit dans la région, et avec un spa, nous avons réservé à la dernière minute une chambre pour un prix très correct pour les prestations. A notre arrivée le réceptionniste nous a indiqué qu'il nous avait surclassé dans une chambre rénovée. La chambre était spacieuse avec une lit king size et une grande douche. Nous avons profité de la petite piscine intérieure et du hammam, qui est d'ailleurs original grâce à l'aromathérapie. Nous avons également pris un petit déjeuner copieux et varié. Le personnel et agréable et l'hôtel à taille humaine. Le seul bémol est la décoration un peu classique et vieillotte à mon goût.

8/10 Good

Gery, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrales Hotel
Gute Lage, gemütliche Zimmer, Wifi, Parkmöglichkeit direkt vor dem Haus, Frühstücksbuffet,

8/10 Good

Benoît B, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe dévouée
Très étonné par la douche sans parois. Du coup, de l'eau de partout ! Pour avoir le parking, il faut payer chère la nuit ! Cher le supplément tout de même ! Enfin, ma venue s'est faite avec un wifi en rade, je n'ai pas trouvé de prise filaire dans ma chambre, dommage pour ceux qui travaillent. Autrement, le personnel est serviable, dynamique et dévoué à ses client.

2/10 Terrible

news, 13180

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pub mensongere
nous avons ete surpris en arrivant ... logé dans une chambre dans la partie non renové de l hotel !!! si nous dit la femme c etais marquer , si vous lisez l anglais !! , bref on nous propose une chambre non soldé qui au final nous coute 20 euros de plus car le petit dej n etait pas compris ..... finalement pour 30 euros de plus , nous aurions dormi dans un 5 etoiles ! super decu !