Privilege Room Terrace | Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews of Hotel de l'Horloge

4 out of 5
Hotel de l'Horloge
1 Rue Felicien David, Place De I Horloge, Avignon, Vaucluse

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Mar 2024
Response from Myriam Fernandes - Director Guest Relations on Mar 18, 2024
Dear SimonThank you for choosing the Hôtel de l'Horloge for your stay in Avignon. We are delighted that you enjoyed your overall experience with us. We hope to see you again soon on your next trip to the region.Sincerely

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay in the centre of Avignon.
Stayed 1 night in Mar 2024
Response from Myriam Fernandes - Director Guest Relations on Mar 18, 2024
Dear Steve We are delighted that you enjoyed your stay with us and that you liked our central location in Avignon. Thank you very much for your perfect 5/5 rating. We look forward to welcoming you back on your next visit to Avignon.Yours faithfully

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very classy hotel close to town attractions, a bit of walk from the main train station but the road is very clean and flat so we had no problem rolling the luggage up (there's a bus too if you want) the room is spacious and comfortable. Breakfast was delicious and had a lot of fresh food. It was a great and comfortable stay, felt very luxurious but price was very reasonable.
Stayed 2 nights in Feb 2024
Response from Myriam Fernandes, Directrice Customer Relations on Mar 4, 2024
Dear FlorenceThank you very much for taking the time to share your experience at the Hôtel de l'Horloge in Avignon. We are delighted to hear that your stay lived up to your expectations.We are pleased that you enjoyed our hotel's proximity to the city's attractions, as well as the convenience of the journey from the train station. Your mention of a spacious and comfortable room, as well as a delicious breakfast with fresh products, makes us particularly happy.It is our commitment to provide quality service and to make every stay memorable. Your positive comments are a source of encouragement for our team.We look forward to welcoming you back the next time you visit Avignon.Yours sincerely

10/10 Excellent

Sandra, West Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was lovely, food excellent and diverse, with lots of options. Very friendly staff at reception, well maintained facility.
Stayed 3 nights in Feb 2024
Response from Myriam Fernandes - Director Guest Relations on Mar 4, 2024
Dear SandraThank you very much for choosing the Hôtel de l'Horloge in Avignon for your stay. We are delighted that you enjoyed our breakfast, the quality and variety of the food and the various options on offer. We are delighted with your overall rating of 5/5. We are also pleased to know that our reception team helped to make your stay a pleasant one. Maintaining our facilities is a priority for us, and we are delighted that this has been noticed.We look forward to welcoming you back during your next stay in Avignon.Yours faithfully

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very central, clean and tidy. Staff very helpful and friendly.
Stayed 1 night in Jan 2024
Response from Myriam Fernandes - Director Guest Relations on Jan 22, 2024
Dear SteveWe are delighted to hear that your stay at the Hôtel de l'Horloge in Avignon was an exceptional experience. Thank you very much for your overall rating of 5/5. We are delighted to hear that you enjoyed the central location, cleanliness and tidiness of our establishment. It is a pleasure to see that our staff lived up to your expectations by being helpful and friendly.We look forward to welcoming you back on your next visit to Avignon.Yours faithfully

10/10 Excellent

Tu anh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel close to main attractions and shopping district. Welcoming lobby, attention to details. We’ll come back for sure! Make sure to ask for directions if you’re driving
Stayed 1 night in Jan 2024
Response from Myriam Fernandes, Directrice Customer Relations on Jan 9, 2024
Dear Tu AnhWe sincerely thank you for taking the time to share your experience with us. We are delighted that your stay at the Hôtel de l'Horloge in Avignon met your expectations, and we particularly appreciate your perfect 5/5 rating.We are delighted to hear that you enjoyed our charming hotel, its ideal location close to the main attractions and the shopping district, as well as our welcoming lobby and attention to detail. We would be delighted to welcome you back on your next visit, and please ask for directions if you are driving.We look forward to seeing you again soon!All the best,

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location staff breakfast
Stayed 2 nights in Dec 2023
Response from Myriam Fernandes - Director Guest Relations on Jan 9, 2024
Thank you very much for choosing the Hôtel de l'Horloge in Avignon for your stay. We are delighted that you enjoyed our ideal location, our attentive staff and our breakfast. Your satisfaction is our greatest reward. We look forward to welcoming you back on your next visit.Yours sincerely

10/10 Excellent

stephen

Stayed 1 night in Dec 2023
Response from Myriam Fernandes, Directrice Customer Relations on Dec 28, 2023
Thank you so much for letting us know your opinion since your stay with us!We hope having the opportunity to welcome you agin soon.Kind regards

8/10 Good

olivier

Stayed 1 night in Dec 2023
Response from Myriam Fernandes - Director Guest Relations on Dec 18, 2023
Bonjour Olivier,Nous vous remercions d'avoir laissé la note de 8/10 suite à votre séjour.Bien cordialement,

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Myriam Fernandes - Director Guest Relations on Dec 14, 2023
Bonjour Fred,C'est un grand plaisir de lire votre note et de savoir que votre séjour a été apprécié.A bientôt,

8/10 Good

John

Stayed 4 nights in Dec 2023
Response from Myriam Fernandes - Director Guest Relations on Dec 14, 2023
Dear John,Thank you for your feedback !We hope welcoming you again soon.Kind regards

10/10 Excellent

JOAN FERRAN

Stayed 3 nights in Dec 2023
Response from Myriam Fernandes, Customer Relations Manager on Dec 11, 2023
Dear Joan,it is a please to know that you liked your stay in our hotel!Thank you for your great rating and for your time!Kind regards,

6/10 Okay

ROBERT

Stayed 1 night in Dec 2023
Response from Myriam Fernandes, Customer Relations Manager on Dec 11, 2023
Dear RobertWe thank you for your time and are glad that you enjoyed your stay with us.Best regards

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Dec 2023
Response from Myriam Fernandes, Customer Relations Manager on Dec 11, 2023
Merci vivement pour votre note excellente et votre temps Catherine.Au plaisir de vous accueillir à nouveau prochainement,Cordialement,

10/10 Excellent

Jussara F A

Stayed 6 nights in Nov 2023
Response from Myriam Fernandes - Director Guest Relations on Dec 11, 2023
Thank you Jussara for your nice score and your time.Kind regards

10/10 Excellent

Laetitia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joli hôtel, bien situé .
Stayed 1 night in Nov 2023
Response from Myriam Fernandes - Director Guest Relations on Nov 27, 2023
Bonjour Laetitia,Nous tenons à vous remercier sincèrement pour la note générale de 5/5 que vous avez attribuée à notre établissement. Votre satisfaction est notre principale préoccupation, et votre évaluation témoigne de nos efforts pour garantir un service de qualité.L'emplacement idéal de notre hôtel à Avignon est effectivement l'un de nos atouts majeurs, et nous sommes heureux que cela ait contribué à rendre votre séjour encore plus agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Hôtel de l'Horloge.Bien cordialement,

8/10 Good

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Myriam Fernandes, Directrice Customer Relations on Nov 14, 2023
Merci Alexia pour votre temps et la note attribuée à votre séjour.A bientôt

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Myriam on Nov 8, 2023
Chère Cynthia,Nous sommes ravis que votre séjour ait répondu à vos attentes et espérons vous accueillir à nouveau prochainement.Bien cordialement,

10/10 Excellent

Holly, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute for a quick trip to Avignon, and were so pleased with our stay! The stay are incredibly helpful, the location is amazing right in the city center, close to the church and lots of restaurants and cafes. The room was quaint and so comfortable. We chose to stay a 2nd night because it was so charming! I would recommend to any couple traveling for a trip to Provence.
Stayed 1 night in Oct 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 30, 2023
We would like to thank you sincerely for your wonderful return following your stay at the Hôtel de l'Horloge in Avignon. We are delighted to know that you enjoyed our exceptional location, the comfort of our rooms and the helpfulness of our team. Your warm recommendation means a lot to us. We look forward to welcoming you again on your next trip to Provence.All the best,

10/10 Excellent

patrick

Traveled with family
Liked: Staff & service, property conditions & facilities
Wonderful stay at your hotel. The room was clean, spacious, quiet. Would love to stay with you again. The breakfast was outstanding! My only issue is that I left my cane in the room when we checked out. Perhaps I can retrieve it next week?
Stayed 3 nights in Oct 2023
Response from Myriam Fernandes - Director Guest Relations on Oct 31, 2023
Dear Patrick,We are delighted that you enjoyed your stay at the Hotel de l'Horloge Avignon. We are delighted by your satisfaction with the cleanliness, space and tranquillity of the room and the exceptional quality of the breakfast. We sincerely regret the incident with your walking stick left in the room. We have taken note of your request and will do our utmost to find it and secure it for your return. Please contact us to coordinate the return process.We hope to welcome you back very soon for a stay as pleasant as the last one.Yours faithfully

8/10 Good

Rozane

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute property/rooms. “European”!
Stayed 1 night in Oct 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 30, 2023
Dear RozaneThank you very much for taking the time to share your comments about your recent stay at the Hôtel de l'Horloge in Avignon. We are delighted that you enjoyed our ideal location in the heart of the city as well as the comfort and cleanliness of our facilities.We value your return. We are also delighted that you found our rooms and property charming, reflecting the European essence. Your satisfaction is our priority, and we continually work to provide a memorable experience for our guests.We look forward to welcoming you back on your next visit to Avignon.Yours sincerely

10/10 Excellent

Catherine

Stayed 2 nights in Oct 2023
Response from Myriam Fernandes - Director Guest Relations on Oct 31, 2023
Un grand merci Catherine pour votre note excellente de 10/10 !A bientôt

10/10 Excellent

Gustav

Stayed 1 night in Oct 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 30, 2023
Thank you for your time Gustav!

8/10 Good

Michael

Stayed 4 nights in Oct 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 31, 2023
Merci Michael pour nous avoir laissé votre appréciation.Bien cordialement,

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The hotel is in the heart of everything. We found it very convenient to walk everywhere. The staff were extremely helpful and multilingual. The room is small, but we managed.
Stayed 3 nights in Sep 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 30, 2023
Dear ElizabethWe would like to thank you sincerely for your recent visit to the Hôtel de l'Horloge Avignon and for taking the time to share your experience. We are delighted that you appreciated our privileged location in the heart of the city, making it easy and convenient for you to get around. We are also delighted that our team was able to meet your expectations with friendly, multilingual service. Your comments on cleanliness, comfort and tranquillity are very important to us. We take into account your comments about the size of the room and are grateful for your understanding in this regard.We look forward to welcoming you back to the Hotel de l'Horloge Avignon on your next visit to the region.Yours sincerely

10/10 Excellent

Glynnis

Stayed 1 night in Sep 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 30, 2023
Many thanks for your quote Glynnnis!

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and quiet. Super friendly front desk staff.
Stayed 1 night in Sep 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 30, 2023
Dear Rob,We are delighted that your stay at the Hôtel de l'Horloge in Avignon lived up to your expectations. We are delighted with your comments highlighting the quality of the location, the cleanliness and tranquillity of our establishment, as well as the friendliness of our staff. We hope to see you soon for another memorable experience.Yours sincerely

10/10 Excellent

rich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Myriam Fernandes - Director Guest Relations on Oct 30, 2023
Thank you very much for your time Rich !

10/10 Excellent

MISEON

Stayed 2 nights in Sep 2023
Response from Myriam on Oct 30, 2023
Merci beaucoup Miseon !

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Roadtrip
Fab position right in the centre of the town Very quiet Comfortable Clean
Hotel with easy parking
Stayed 1 night in Sep 2023
Response from Myriam Fernandes, Customer Relations Manager on Oct 30, 2023
Dear TinaThank you for taking the time to share your experience following your stay at the Hôtel de l'Horloge in Avignon. We are delighted that you enjoyed your stay with us.It is encouraging to know that you appreciated our privileged location in the heart of the city of Avignon. Our aim is to offer you an exceptional experience, and we are pleased that the location of our hotel contributed to the success of your stay.In addition, your comment on the comfort and cleanliness of our rooms reinforces our commitment to maintaining high standards of quality. We would like to offer our guests a clean and comfortable environment in which to rest and recharge their batteries during their stay in our establishment.Your overall rating of 8/10 is very important to us. Your constructive comments are of great importance, helping us to identify where we excel and where we could improve.We look forward to welcoming you back to the Hotel de l'Horloge to provide you with an even more satisfying experience.Yours sincerely

10/10 Excellent

Sydney

Stayed 1 night in Sep 2023
Response from Myriam on Sep 13, 2023
Dear Sydney,We would like to thank you sincerely for your perfect 10/10 rating. It is an honour to receive such positive return from you, and it means a lot to all our team at the Hotel de l'Horloge in Avignon.We are delighted that your stay with us lived up to your expectations. Our top priority is to ensure the satisfaction of our guests and to provide them with a memorable experience. Your comments encourage us to continue our efforts to maintain the quality of our services.We look forward to welcoming you back during your next stay in Avignon. Once again, thank you for your kind review and support. We wish you all the best in your future travels.Best regards,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but nice
This hotel is ideally situated inside the city walls with everything you need around Well worth a try
Stayed 1 night in Sep 2023
Response from Myriam Fernandes - Director Guest Relations on Sep 11, 2023
Dear Gary,Nous tenons à vous remercier chaleureusement d'avoir pris le temps de laisser ce commentaire positif sur votre récent séjour à l'Hôtel de l'Horloge à Avignon. Nous sommes ravis de savoir que vous avez passé un agréable séjour parmi nous.Nous sommes fiers de notre emplacement idéal à l'intérieur des remparts de la ville, qui permet à nos clients de profiter facilement de tout ce qu'Avignon a à offrir. La proximité du Palais des Papes et du centre-ville ajoute certainement à l'attrait de notre établissement, et nous sommes heureux que vous ayez pu en profiter.Nous nous efforçons toujours de fournir à nos clients un service de qualité et de veiller à ce que leur expérience soit mémorable. Votre note de 10/10 est une récompense précieuse pour notre équipe qui travaille dur pour offrir le meilleur à nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Hôtel de l'Horloge lors de votre prochain passage à Avignon. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit à l'avenir.

10/10 Excellent

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful staff.
Stayed 1 night in Sep 2023
Response from Myriam Fernandes - Director Guest Relations on Sep 13, 2023
Dear Alfred,We would like to thank you warmly for your recent visit to the Hotel de l'Horloge in Avignon. Your perfect score of 5/5 and your positive comments are a source of great satisfaction for our entire team.We are delighted to know that you appreciated the exceptional location of our hotel. Avignon is indeed a beautiful city, and our hotel is ideally located for exploring its charms.We are also delighted that you found our staff helpful. Our team is dedicated to providing quality service and meeting the needs of our valued guests like you.Your satisfaction is our greatest reward, and your feedback encourages us to continue working hard to maintain the high standards we set ourselves.We sincerely hope to welcome you back to the Hotel de l'Horloge in the future for an equally exceptional experience.Please do not hesitate to contact us should you require anything on your next visit.All the best,

10/10 Excellent

Sandy and David

Stayed 3 nights in Sep 2023
Response from Myriam Fernandes, Directrice Customer Relations on Oct 30, 2023
Thank you both !Warm regards

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Myriam Fernandes - Director Guest Relations on Sep 8, 2023
Dear Evelyn,Thank you very much for your perfect note! We are delighted that your stay lived up to your expectations. We hope to see you again soon.Best regards,

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023
Response from Myriam on Sep 1, 2023
Merci vivement Bruno !Nous espérons vous accueillir à nouveau à Avignon,Bien cordialement,

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Focus on the Needs of the Guest!
This is our second stay and we will be back. It is a charming little French hotel with a delicious and well-curated breakfast but that is not the reason- it is the customer service that has brought us back! From the thoughtful pre-arrival questionnaire to ordering a taxi to meet us at the train station, it is clear that the customer is their priority.
Stayed 1 night in Aug 2023
Response from Myriam FERNANDES Customer Relations Manager on Aug 28, 2023
Dear Iris,We are delighted to hear that you enjoyed your stay with us for the second time and that you intend to return. Your 10/10 rating and kind words are extremely gratifying to the entire hotel team.We are delighted that our French charm and delicious, carefully prepared breakfast have helped to make your stay enjoyable. However, what seems to have had the greatest impact on your experience is our customer service, and we are truly delighted.Our primary aim is to ensure the comfort and satisfaction of our guests, and we are pleased that you have noticed our efforts, from taking your preferences into account before you arrive to arranging for a taxi to meet you at the station. Your words encourage us to continue putting the well-being of our customers first.We sincerely thank you for sharing your impressions. We look forward to welcoming you back on your next visit, and are committed to maintaining the high standards of service that have encouraged you to choose our hotel on so many occasions.Yours sincerely

10/10 Excellent

SHAHEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff services exceeded our expecatipns during our family stay in august. Very welcoming, friendly and helpful staff. The room was spacious and very clean. Fantastic location in Place l'Horloge. 3 mins walk to Place des Popes...10 mins walk from train station and surrounded by great restaurants and shops. Strongly recommend and we look forward to staying here again on our future trips to Avignon.
Stayed 5 nights in Aug 2023
Response from Myriam FERNANDES Customer Relations Manager on Aug 28, 2023
Dear Shaheen,Thank you very much for choosing our hotel for your stay in August. It is a pleasure to know that you had an excellent time with your family and that our establishment exceeded your expectations.We are delighted that you appreciated our privileged location in the heart of the Place de l'Horloge, as well as our proximity to iconic sites such as the Palais des Papes and access to the train station, making it easy for you to get around. We are also delighted that the spacious and clean room helped to make your stay even more enjoyable.Your warm words about our staff mean a great deal to us. We are proud of our dedicated team, who always strive to create a welcoming atmosphere and provide a friendly and attentive service to our guests.It is gratifying to read that you intend to stay with us again on future visits to Avignon. We look forward to welcoming you back and providing you with an equally memorable experience.Thank you again for taking the time to share your review. Your recommendation means a lot to us.Yours sincerely

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplement parfait!! Et tres bien palcé.
Stayed 6 nights in Aug 2023
Response from Myriam on Sep 1, 2023
Bonjour Ina,Chère [Nom de la Cliente],Nous tenions à vous remercier chaleureusement d'avoir choisi notre hôtel pour votre séjour et d'avoir pris le temps de laisser ce merveilleux commentaire. Nous sommes ravis de voir que votre expérience parmi nous a été "simplement parfaite" et que vous avez apprécié notre emplacement privilégié.La satisfaction de nos clients est notre priorité absolue, et c'est toujours un plaisir de savoir que nous avons réussi à vous offrir une expérience mémorable. Votre note de 10/10 est la plus belle récompense pour notre équipe dévouée, qui travaille dur chaque jour pour assurer un service de qualité.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir. N'hésitez pas à nous contacter si vous avez des besoins spécifiques pour votre prochain séjour. Nous serions ravis de vous accueillir à nouveau et de rendre votre expérience encore plus exceptionnelle.Encore merci pour vos aimables mots et votre recommandation. Nous vous souhaitons une merveilleuse journée !Cordialement,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Myriam on Aug 14, 2023
Merci beaucoup David,

8/10 Good

David

Stayed 2 nights in Jun 2023
Response from Myriam on Sep 1, 2023
Merci David pour nous avoir laissé votre note globale suite à votre séjour parmi nous !A bientôt,

10/10 Excellent

Marc

Stayed 1 night in Aug 2023
Response from Myriam on Aug 14, 2023
Merci Marc !

10/10 Excellent

yanet

Liked: Staff & service, amenities, property conditions & facilities
Excellent service and impeccable room Congratulations
Stayed 2 nights in Aug 2023
Response from Myriam on Aug 8, 2023
Chère Janet,Nous tenons à vous exprimer notre profonde gratitude pour avoir choisi notre hôtel pour votre récent séjour. C'est un immense plaisir de recevoir votre élogieux commentaire sur Expedia et de constater que vous avez apprécié votre expérience parmi nous.Nous sommes ravis que vous ayez trouvé notre service excellent et que la qualité de notre chambre vous ait impressionné. Votre satisfaction est notre priorité absolue, et nous sommes enchantés d'avoir pu répondre à vos attentes.L'équipe dévouée de l’hôtel de l’Horloge s'efforce continuellement de créer des moments mémorables pour nos clients, et vos aimables paroles sont une source d'encouragement pour nous tous.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un proche avenir et de vous offrir une expérience tout aussi agréable, voire meilleure.A bientôt,

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location adjacent to Place de l’Horloge a short walk from the main attractions and multiple dining options. Compact and comfortable room perfect for my three day stay. I would definitely return.
Stayed 3 nights in Jul 2023
Response from Myriam on Aug 7, 2023
Dear Rowan,We would like to express our sincere gratitude for choosing our hotel for your recent stay in Avignon. We are delighted to hear that you had an excellent time with us and that our location and facilities met your expectations.We are delighted with your complimentary comment about our prime location, close to Clock Square and within easy reach of major attractions and dining options. We are delighted that our strategic location has helped to make your stay even more enjoyable.We are also delighted to hear that you enjoyed the comfort and cosiness of our compact room. Knowing that you felt comfortable and that our accommodation was perfect for your three-day stay is a source of great satisfaction for our entire team.We would also like to thank you for mentioning that you would consider staying with us again. It is the best compliment we could receive and we would be absolutely delighted to welcome you back on your next visit.Once again, thank you for taking the time to share your thoughts on Expedia. Your feedback is invaluable to us and helps us to maintain and continually improve our quality standards.We look forward to welcoming you back and providing you with an even more exceptional experience on your next visit.Best regards,

6/10 Okay

sera

Traveled with family
Liked: Staff & service
Hotel is pleasant, reception staff are friendly and there is a nice breakfast served. Rooms are comfortable but minimal
Stayed 1 night in Jul 2023
Response from Myriam on Aug 3, 2023
Dear Sera,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about the pleasant atmosphere, friendly reception staff, and our delicious breakfast offerings.We also value your comments regarding the comfort of our rooms. We strive to provide a comfortable and enjoyable experience for all our guests. Your feedback helps us identify areas for improvement, and we will certainly take your comments into consideration as we continuously work to enhance our guests' experience.If there is anything specific you believe we could do to make your next stay even more enjoyable, please feel free to let us know. We would be delighted to welcome you back and ensure that your future stay meets or exceeds your expectations.Once again, thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

Leah

Stayed 1 night in Jul 2023
Response from Myriam on Aug 2, 2023
Thank you Leah!

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, French feel. Close to many restaurants, the pope’s palace and Avignon central railway station
Stayed 2 nights in Jul 2023
Response from Myriam on Aug 2, 2023
Dear Donna,Dear Guest,Thank you for choosing our hotel for your stay in Avignon and for taking the time to leave a comment. We are delighted to hear that you enjoyed your stay with us and that you felt the pleasant French atmosphere throughout your stay.Our privileged location close to many restaurants, the Palais des Papes and Avignon's main train station is indeed a major asset for our guests, and we are happy that it helped to make your stay more enjoyable.We take into account all your comments and suggestions to continually improve our service and the experience of our guests. If you have any additional comments about specific aspects you liked or areas where you think we could improve, please let us know.Once again, thank you for your kind return. We look forward to welcoming you back on your next visit to Avignon.Yours faithfully,

10/10 Excellent

James Scott, Augusta

Traveled with family
The location of the property is excellent. The furnishings are older and could be updated. The service provided by the employees were outstanding. Would definitely stay here again.
Stayed 2 nights in Jul 2023
Response from Myriam on Aug 2, 2023
Dear James,We would like to thank you for taking the time to leave your comments about your recent stay at our charming hotel. Your feedback is very important to us as it allows us to continually improve our services.We are delighted that you enjoyed the location of our hotel. Indeed, we attach great importance to offering our guests an ideal setting in which to explore the region and make the most of their stay.We have noted your comment about the furniture and recognise that it is essential to keep our facilities up to date. Your feedback will be taken into account during our next refurbishment to ensure a more modern and comfortable environment for our guests.We are also delighted to hear that our staff have been able to meet your expectations and provide you with exceptional service. We firmly believe that hospitality plays a crucial role in our guests' overall experience, and we will ensure that our team continues to go the extra mile to satisfy all our guests.We are delighted to hear that you are considering staying with us again. We look forward to welcoming you back and providing you with an even better experience on your next visit.Once again, thank you for choosing our charming hotel for your stay, and we hope to have the opportunity to welcome you again very soon.Yours sincerely,

10/10 Excellent

Rick

Stayed 2 nights in Jun 2023
Response from Myriam on Jul 4, 2023
Dear Rick,Thank you sincerely for your positive review and rating on Expedia.com. We greatly appreciate your feedback and are delighted to hear that you had an enjoyable stay at Hotel de l'Horloge in Avignon.We would be more than happy to welcome you back in the future.Best regards,

10/10 Excellent

eleanor

Stayed 1 night in Jun 2023
Response from Myriam on Jul 4, 2023
Thank you very much Eleanor for your nice score!We are glad that you enjoyed your stay with us and hope having the opportunity to welcome you again in the futur.Kind Regards,