Ratings based on 432 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane Australia

Great position

Posted Jan 5, 2015
Pros: The position
Cons: Some of the reception staff were rather reserved, did not volunteer much information.
Location: Very close to Palais du Papes, a must see, views of the bridge, the market square. A great place to start trips around Provence.
The room was very comfortable. A wonderful position in the old part of town so close to everything you want to see. Once you found your way around the hotel to the breakfast room, the breakfast was great.( it is an old building which goes up and down) A dining room for dinner would have been nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Chambres "tradition" correctes, sans plus

Posted Jan 4, 2015
Pros: Emplacement
Cons: équipement salle de bain, amabilité de certains membres du personnel de réception
Location: plein centre historique d'Avignon, parfaitement situé
Personnel parfois très charmant mais parfois aussi très désagréable ; les chambres "tradition" sont confortables, sans plus - plus proches du 3 étoiles que du 4 étoiles. Les équipements salle de bain sont sommaires (porte PQ qui se décroche du mur, rideau de douche à 2euros). Mais l'hotel très bien situé et très propre. Rapport qualité prix un peu abusif.
3 out of 5
by A verified travelerfrom new york

Central, but unexciting

Posted Jan 2, 2015
Booked a privilege room which is supposed to be bigger, but we found it pretty small. We were given free upgrade to a terrace room - which was no use in the cold dead of winter and actually spoiled any view. Room was dreary and we moved after one night to a better hotel.
1 out of 5
by A verified traveler

Avoid the Hotel

Posted Jan 1, 2015
The hotel is very disappointing. First of all, the room smells of old building and sewer. Second, the hotel staff is not very friendly and helping. We arrived on New Year's Eve and trying to find a restaurant to have dinner. We asked if the hotel staff can help making the reservation and the guy just said he is too busy to help. Actually, he was just sitting behind the counter doing nothing. Also, my skinny teenager daughter was dragging a big suitcase in the lobby with difficulty and the same guy was not even gentleman enough to give her a hand. I am really disappointed at the hotel and won't recommend to anyone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

旧市街地の近くにあり、とても便利

Posted Dec 21, 2014
Pros: アメニティーも満足
Cons: ホテルレストランのメニューをを案内しては
Location: 大教皇館、アヴィニョンの橋 アルルは電車で20分程度近郊の観光も簡単にできる。 3泊するとアヴィニョンと近郊の町一か所が十分観光できる。 パリに比べ、レストランなどのコストパーフォーマンもいいですよ。
こじんまりとして、とてもアットホームな感じです。 クリスマスの時期で、ホテルの広場でクリスマスアドベントをやっていて、いろいろなその地域の人形やオリーブをつかったチョコレートなどなどおおくあり、とても楽しく過ごせるところです。
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic hotel in the centre of Avignon

Posted Dec 17, 2014
My partner and I stayed here in mid-December and had a wonderful experience. The room was outstanding and had a great view of the Christmas market. The staff was incredibly helpful and tended to our every need. Overall, it was perfect for a romantic weekend away. We will definitely be staying here on our next trip to Avignon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2014
This place is great. No frills, not fussy great place to stay when you're not looking for anything fancy. It's comfortable and the staff is friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Carmel ca

Great hotel and location

Posted Nov 10, 2014
Wonderful hotel. Great spot in the heart of everything. The hotel staff simply wonderful. More helpful than I could ever imagine. The head man or general manager in charge was fabulous. I can't wait to return. My wife and I were there 4 day's then returned for 3 more day's. Thank you John Giordano.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Paris

Au coeur de la ville

Posted Nov 3, 2014
Pros: Localisation et petit déjeuner
Emplacement central mais calme malgré tout. Chambre agréable mais petite
5 out of 5
Recommended
for Everyone
by A verified traveler

The location is very nice

Posted Nov 3, 2014
Pros: The location
Cons: The floors were kind of squeaky when i walked on them, it is an older hotel and it did not take away from the charm
Location: Definately walk the town, in is small and worth it. Also consider a day tour of province
The staff was a great help and was very patient with my bad french when i was speaking