Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from UK

Mixed experience!

Posted Jul 4, 2015
Old part of hotel looks fab, cloisters, chapel, nice garden for breakfast. But our room was in the modern part. Here the furniture was shabby, the chest of drawers was falling to pieces, bathroom was very cramped and the toilet room was so small I ended up using the loo by the restaurant. It was also a big shame that the swimming pool was not open as it has no water in it. This was not nearly as good as other 4 star hotels we have stayed at. Breakfasts were good!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
interesting design bit dated but the setting is glorious
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL USA

A-M-A-Z-I-N-G!!!

Posted Jun 23, 2015
Pros: Perfect location, and the hotel itself is like you got to step back in time.
Cons: Wi-Fi was weak, and in order to FaceTime back home we had to sit by the pool. Inconvenient, but we found a solution.
Location: Close proximity to train station and to the Papal palace. Great boulangeries near by.
Staff are courteous and helpful. Rooms are amazing and walking around the hotel is so lovely. Definitely felt like you were walking around history. Perfectly located by train station. Took train from Paris to Avignon Center, and then only 5 minute walk to the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Walking distance to sightseeing.

Posted May 22, 2015
Enjoyed our stay. Hotel clean, staff nice, and bed comfortable.
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic place to stay.

Posted Apr 26, 2015 on Hotels
Fantastic
5 out of 5
Recommended
for Business Travelers
by antoine from Lille

Cadre exceptionnel, au calme et pdj excellent

Posted Apr 26, 2015 on Hotels
retour dans cet hôtel de grande classe après plusieurs années d'absence et séjour toujours aussi parfait.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver, canada

Incredible hotel in a 16th century building

Posted Apr 25, 2015
This hotel is an absolute gem. Probably our most favorite ever! Exceptional location, staff, and accommodations. Can't wait to come back!
4 out of 5
Recommended
for Getaway With Friends
by Susan from Vancouver, Canada

It is NOT about the customers comfort.

Posted Apr 24, 2015 on Hotels
A bit strange. It is NOT about the customer, it is about their rules and reputation? We had an attic room, my husband is 6' 1". It was hot and there are 2 small windows. Air Con "will not be turned on until May 1 at the decision of our directors." We sweated, opened the windows at night, got numerous mosquito bites! We were not allowed to eat apicnic in the garden because "We have a Michelin starred restaurant!" We thought it was hot, big garden and would be romantic, they almost had fits at the disrespect of the idea! So, a beautiful building but strange ideas for Canadians to understnad.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Will return.

Posted Apr 21, 2015 on Hotels
Lovely setting. Helpful staff. We'll come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel

Posted Apr 19, 2015
Pros: Position, spacious rooms.
Cons: Less heating in rooms.
Location: Near station and all inner city delights.
Large rooms, walk to station and all inner city landmarks. Highly recommended.