Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by Candice from North Carolina

Right in the center of old town

Posted Apr 28, 2014 on Hotels.com
The hotel was well-situated in the heart of old town Avignon. Unfortunately, and through no fault of the hotel, there was extensive construction going on from very early and rowdy party-goers in the square at night, so the room, while lovely and quite large for France, left a bit to be desired. The breakfast (extra cost) buffet was excellent, and the staff helpful if a little overwhelmed. Avignon is a beautiful city, so it was a minor inconvenience. Skip Aix and go to Avignon instead!
4 out of 5
for Business Travelers
by Chris from London

great for flight crew

Posted Apr 24, 2014 on Hotels.com
Crew enjoyed their stay here.
4 out of 5
for Getaway With Friends
by Philip D from UK

Great Location

Posted Apr 23, 2014 on Hotels.com
Great location for seeing the sights of Avignon, right on the doorstep of Pale des Papes and easy walking distance to other places of interest. Some of the communal areas of the hotel were a little faded but rooms were modern in style and comfortable enough. Only issue we had was noise in the early hours of the morning from bin-men who really ought to be told to keep it down!
4 out of 5
for Couples
by Mary from Richland WA

Modern Hotel centrally located

Posted Oct 23, 2013
Pros: The Mercure chain is well run and moderately priced.
Cons: The air conditioning system could be improved so the windows don't have to be opened to cool the room.
Location: There is a block of wonderful restaurants adjacent to the hotel and the Palais des Papes is across the street. Nice shops within a 3 block area.
The Mercure Cite des Papes is a moderately priced hotel modern hotel. It is a bit noisy given its central location and proximity to restaurants and bars, but generally comfortable and clean.
5 out of 5
by Pamela L from Los Angeles

City Center

Posted Oct 12, 2013 on Hotels.com
Excellent location, right at the steps of the Palais du Papes. That site was not at all the main focus of our stay, yet it was not noisy or troubled by mass onslaught of tourist traffic. We found it very convenient for restaurants or walking anywhere in the central city. Very clean comfortable room, a bit small (otherwise it would earn a 5 for comfort). Very pleasant, helpful staff. Well priced for the location and hotel amenities.
4 out of 5
by Valerie from Toronto

Convenience and Comfort

Posted Oct 10, 2013 on Hotels.com
The Mercure, Cite des Papes is conveniently located to the Cites de Papes, le Pont d'Avignon, as well as the city main square, complete with a variety of restaurants, cafes, and walking distance to shopping, tourist centre, and souvenir shopping. Room was clean, service available in French, helpful.
4 out of 5
for Everyone
by A verified traveler

Nice hotel very central

Posted Sep 13, 2013
Very clean and well located hotel right next to the papal palace. modern interiors and bathroom was particularly impressive. Staff were very friendly and helpful. Rooms are a bit small but that is what you would expect for the location.
3 out of 5
for Getaway With Friends
by Bill from Co. Springs

small rooms

Posted Sep 12, 2013 on Hotels.com
Great location and very helpful staff. Rooms very small, hard mattress and pillows.
5 out of 5
by Brian from Maryland

Awesome location and great room

Posted Sep 2, 2013 on Hotels.com
Very satisfied... would stay there again and recommend it to others. Not only was it a great hotel, it was convenient to the Palace and a ton of great cafes and shopping. Darn near perfect!
5 out of 5
by Fiona from Hong Kong

Excellent Stay

Posted Aug 19, 2013 on Hotels.com
It is just next to the major spot. Many restaurant nearby. Fast wifi is a merit. As we drive to Avignon, but the nearest car park to hotel is few minutes walk on the unflat path, so not easy to take luggage from car park to hotel.