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Reviews of Airelles, La Bastide de Gordes

5 out of 5
Airelles, La Bastide de Gordes
61 rue de la Combe, Gordes, Vaucluse

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 135 reviews" "
Rating 8 - Good. 16 out of 135 reviews" "
Rating 6 - Okay. 8 out of 135 reviews" "
Rating 4 - Poor. 2 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruiling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Sep 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Cara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airelles La Bastide was the most magical and perfect stay for our honeymoon! We have never stayed at a more perfect place. We were so sad to leave. The staff were the most incredibly nicest people we met. The rooms were spotless and the gifts left for us were a true treasure. The bag, hat, and candle and all the treats were fantastic. We can’t wait to come back someday!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay!
Relaxing break with fabulous views, delicious food, amazing service and wonderful facilities. Thank you!
Stayed 7 nights in Aug 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Emmy

Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Stayed 7 nights in May 2023

10/10 Excellent

Della

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed in. Everything from the grounds, pool, rooms and lobby were stunning. Drinks on the terrace at sunset, with the sound of the church bells was amazing, I will definitely be returning!
Stayed 1 night in Oct 2021

10/10 Excellent

Adam

Stayed 1 night in Oct 2022

10/10 Excellent

Marie, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 3 nights in Oct 2022

10/10 Excellent

Elliott

Stayed 2 nights in Sep 2022

10/10 Excellent

galina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars hotel with amazing staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, amazing facilities and friendly staff.
Stayed 7 nights in Aug 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

valentina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
one of my favorite hotels in the world.
Stayed 3 nights in Jul 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
Everything about this hotel was amazing. Service was beyond impeccable - every staff member was welcoming and helpful. They were ready to make this experience perfect in every way. We will definitely be back!
Stayed 1 night in Jun 2022
Response from Reception on Jul 6, 2022
Dear Madame Roach, On behalf of all of us at Airelles Gordes, La Bastide, we would like to sincerely thank you for choosing to stay with us. We appreciate you taking the time to share your experience with us in our Guest Satisfaction Survey. It has been a real pleasure to welcome you and we are delighted to see that you have thoroughly enjoyed your stay with us. We look forward to have the pleasure of welcoming you again in your beautiful Home in Provence. With best regards, Camille Pascal, Front Office Manager

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay that will always be one of our most memorable! The location is perfectly storybook!We were upgraded to a prestige deluxe room that was spacious and fresh. Large bathroom with semi-private grass terrace. Staff all polite and well trained. The food and drink excellent. Valet Team unbelievably professional and efficient- they even washed our car and sent us off with a six pack of macarons!
Stayed 2 nights in May 2022

10/10 Excellent

Arsine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
This property is stunning. The view from the hotel is truly stunning. I love how everything was so close and only walking distance. Excellent service. Everyone was very nice. The breakfast was truly amazing. The only issue I had was the door knob, otherwise we had an amazing stay.
Stayed 3 nights in May 2022

10/10 Excellent

Vian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
It was amazing. We enjoyed our stay
Stayed 2 nights in Sep 2021

10/10 Excellent

Rach

Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Très déçus
+ : Excellent spa et petit déjeuner. - : Lit dur comme du béton, difficile de dormir. Vue sur un parking. Personnel manquant d’hospitalité. A ce prix, on s’attend à bien mieux.
Stayed 1 night in Aug 2021

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Airelles La Bastide de Gordes was the most dreamy hotel I have ever stayed. From the moment we arrived, we were taken care of with the utmost hospitality. The grounds are impeccably manicured, the staff was thoughtful and considerate, and the pool is simply beautiful. I'd highly recommend this hotel to anyone!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an incredible retreat. Gordes is a busy town thronging with tourists, and while it is right outside your door, within the hotel it is a peaceful sanctuary. The staff are all wonderful, and the facilities are beautiful. Little touches like welcome and goodbye gifts, personalized recommendations, and everyone knowing us by name made this experience feel special.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Alexis, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and views are simply amazing. The staff outshines the spectacular scenic views. Jose was amazing and helped us plan any day trip imaginable. The front desk and valets are extraordinary in their ability to assist in anything you need. Our stay here was as carefree and relaxing as any trip we have ever taken.
Stayed 2 nights in Jul 2019

10/10 Excellent

Minghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Very nice hotel, comfortable, friendly staffs, always quick reaction for room services, complimentary mini bar in room with lots of choices. We had a very relaxing night at the village.
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service, Amazing Hotel, Otherworldly Loc
My wife and I stayed here on a recent trip to Provence. It was recommended by our dear Friends who are French and wanted to ensure we had a fantastic stay in their country. Well, they and the hotel did not disappoint. It was simply amazing! The hotel and location are fantastic! You literally walk out the front door into the village. It’s also well located for other excursions in the area. The views from the hotel are breathtaking. All of that said, it’s the service that makes the hotel stand on a level by itself. Let’s just state, yes, this is an expensive hotel. That said, the service is fantastic. It’s rivals that of an Aman . We stayed other very nice hotels on this trip (none of the others were recommended by our French friends), none came close in terms of service. Few other hotels we have stayed at in the past compare all. The physical plant and rooms are exceptional as well. The rooms are a nice mixture of traditional with modern amenities. Very well executed. However, the service is what make La Bastide stand out. If you have read this far, do yourself a favor and book a stay here. A tip (and a nit). When we arrived we were offered an upgraded room. We had reserved a valley view room (highly recommend), and were offered a larger valley view room. Without first seeing our original room we paid for the upgrade. Unfortunately the “upgrade” was on the pool level and offered views of umbrellas rather than the valley. (We could and should have said something)
Stayed 2 nights in Jun 2019

10/10 Excellent

Chotibhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as it gets!
Stayed here on a family vacation with our 1.5 year old daughter. The room was big, clean, perfectly appointed, comfortable, clean and beautiful. The hotel facilities are excellent with a special kids area and kids pool! The hotel is located basically in the village making it the perfect location with incredible views. The staff was so nice, accommodating and helpful. Can't say enough good things about about our stay!
Stayed 1 night in Aug 2018

10/10 Excellent

Shawnief, SoCal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an exceptional hotel in an amazing location. If you come, it’s important to take time at the hotel and enjoy all it offers: from the sunset on the patio, to the beautiful patio and garden areas. Staff is very kind and helpful.
Stayed 2 nights in Jul 2018
Response from Madeleine Munier on Aug 2, 2018
Dear Shawnief., Thank you so much for taking time to give us feedback about your experience with us. The team and I really appreciate your comment. It would be a pleasure to welcoming you back in La Bastide de Gordes. Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable staff, service, food. Excellent
Magnificent hotel. Luxury at its best.Impeccable and diligent service. You are not a number but a guest who is called by his or her name. Impressive in every way. No flashy guests either. Management totally dedicated to their guests. A very rare experience.
Stayed 2 nights in May 2018

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fabulous service, wonderful views.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
It's a marvellous hotel in a very special location - however if you feel like a light meal & the weather prevents you from sitting on the terrace your option is the bar which is small & can be crowded in poor weather.
Stayed 2 nights in Sep 2017

10/10 Excellent

sam, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel around. Beautiful building and grounds
Unbelievable hotel and amazing staff. Only downside would be the EXTORTIONATE food and drink prices in the hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Excellent stay. Amazing friendly staff- many who remembered us from previous visits, last being a year ago. Truly exceptional hotel.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is incredible. It is built into a cliffside and boasts stunning valley views. The hotel is beautifully maintained and the pool is gorgeous! It is located in the little village of Gordes which is lovely but very small, so this is definitely a place for relaxation vs activity. The room rates in high season are scary high but worth it; the cocktails are amazing and worth the high prices too; the spa treatments are way too overpriced. Overall we had a wonderful stay - it is peaceful and the staff are very friendly. Only downside was the service at the pool which was lacking.
Stayed 2 nights in Aug 2017

10/10 Excellent

Paloma, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute attention to details
Probably the best thing in this hotel is how everything is perfectly taken care of, from the draping of the curtains whe you enter the room, the lovely pieces set inside, the perfectly white tablecloths and all the fliffy linen you could think of. Although rooms are a bit small, they are impecable and beds and pillows are very comfortable and fluffy. The staff is always attentive to the guest and every detail, whatever you need, you'll have it in a second. Great customer attention to basically everything you need or do since the moment you park in front (when they'll greet you and proceed to park your car and give you a detailed tour of the hotel) til the momento you're off again (for us, in a hot summer day, the bell boy even went back in to bring us some ice-cold water for the road). This attention to detail and pampering is really what you pay for.
Stayed 1 night in Jul 2017
Response from Michael Van Den Bremt on Jul 23, 2017
Dear Guest, First of all we would like to thank you for having taken the time writing us this lovely review! It's a pleasure reading you enjoyed your stay at our property and we look forward welcoming you again soon, Michael Van Den Bremt Assistant Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2nd honeymoon.
Amazing. I have traveled the world and stayed at some of the worlds leading hotels, this hotel is gorgeous, with impeccable service.
Stayed 2 nights in Jun 2017
Dear Mrs. & Mr. , We are very happy reading you enjoyed your 2nd honeymoon night at our Palace Bastide de Gordes. And look forward welcoming you again soon, Michael Van Den Bremt Assistant Front Office Manager

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stately splendour and supreme comfort
This is a truly superb hotel on every level. It is beautifully located on the side of the hilltop on which Gordes perches, and the views from the hotel rooms and dining terrace are magnificent. The decor is stately, with an historical flair, but it has all the modern comforts and amenities one could hope for. We really appreciated the spaciousness of the room and bathroom, the comfortable bed, the heated towel rails and the good wifi. The service is friendly and professional, and, although we did not eat in the Michelin starred retaurant, we found the food in the Citadelle excellent. My only slight disappointment is that, despite having paid a lot for a suite, we were still charged an additional 20 Euros a night for parking. I think that should be included, as additional charges can leave a bad taste in one's mouth.
Stayed 3 nights in May 2017
Dear Jocelyn, First of all i would like to thank you for having taken the time to write us your feedback. I'm very pleased reading you enjoyed our services and facilities, and look forward welcoming you on a next occasion! Michael Van Den Bremt Assistant Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. The classic rooms are lovely but very small. Ask for a deluxe with views of the valley.
Stayed 2 nights in May 2017
Dear Guest, I thank you for your kind feedback, and confirm we have different room types available going from classic rooms till Royal Suites. We look forward welcoming you soon, Michael Van Den Bremt

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location, hotel and staff
service is exceptional especially the consignor Elio. beautiful setting, excellent food.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Such an unbelievable drive up to the hotel - the views are astounding. The hotel in general is beautiful. Old buildings and style decor, but modern technology and features. The mirror TV in the bedroom was particularly impressive. The service and cleanliness was to a good standard. The 2 restaurants offered a good selection of food, amazing views, and very good service. We thoroughly enjoyed the fine selection of wine from the cellar - a personal touch discussing with the sommelier when he had bought the wine, and the local vineyards. The only small niggle, would be the slower service around the pool. For food and drinks, this sometimes took a little longer. But this did not detract too much from the stay. The hotel managed to provide enough privacy for the guests, but a nice welcome atmosphere. Nice romantic touches, and a real feel of luxury. We will definitely go back, and would 100% recommend to stay here. It's not cheap - but worth every penny.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful view.
Village view room is not good. Book room with valley view. Food is overly expensive even for a 5 star hotel. Service is the slowest I experienced in France, especially by the pool where to food selection is very limited. Not enough water provided in the room.

10/10 Excellent

sevil, houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, just needs coffee/tea machine in the rooms. Perfect place simply!!!