Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Chicago

Posted Jul 3, 2015
Let's start with the good. The location is excellent, right in the center of Avignon. The front desk staff is also extremely helpful, there was just one girl there for the duration of our stay but she was very kind and accommodating- even allowing us to store medication in their fridge as the rooms were not equipped with them. The beds were comfortable and the room large. Now for the bad. Our room was filthy, easily the dirtiest hotel room I've had the misfortune to inhabit. There was a water pipe that for whatever reason ran along the outside of the wall, and it was obvious that the space between it and the floor had never been cleaned. There was therefore a thick rim of dirt and dust ringing the perimeter of the room . The bathroom was unacceptably dirty as well, it smelled terrible and there were human hairs scattered about the surfaces. The Internet also did not work well for much of the day, occasionally we were able to get service in our room- but not frequently. All in all, I would not stay here again unless I heard that the cleaning process had received significant overhaul.
2 out of 5
by A verified traveler from India

Location is the only good thing about it

Posted May 16, 2015
LOCATION: Bang in the center of the town on the main street which connects to the station...about 600 meters from train and bus station and close enough to main attractions like palace of popes and pont du avignon STAFF: people at reception were helpful and answered our queries FOOD: we did not exercise the breakfast option but it did not look very appealing and was fairly costly... will get much better stuff at cheaper rates at many restaurants around ROOM: The room was fairly big and had a balcony but the bathroom was old and not very well maintained... the tap broke the first day itself and we just fixed it and used it somehow... WIFI: they offered free wifi but the speed was terrible and takes a long time for even mobile sites to open
2 out of 5
by A verified traveler from lyon

Posted May 5, 2015
Pros: L accueil
Cons: Le confort
Location: Le palais des papes
Ne correspond pas aux infos sur le site internet. Manque de renovation de la chambre. Petit dej moyen
2 out of 5
by A verified traveler from London

Very central, very reasonable price; lots of flaws

Posted May 3, 2015
Pros: As I said above, it was very reasonably priced for a central location. If you're on a budget, double-check your booking and unplug the TV. Harmless.
Cons: The booking system!! The TVs need fixing, the bathrooms need maintenance, a few simple changes of bulb and a lick of paint could make it lovely.
Location: Bang smack in the middle of the old city, fantastic location. Papal Palace up the road, lots of restaurants, station nearby; cafes, shops, museums!
Let's start with the good. Booked via Expedia it was incredibly reasonably priced for a central location. Of the two rooms we stayed in, the second was light, pleasant, comfortable. Staff were bilingual and if you want a basic budget stay, it's fine. The bad. We booked to stay in a twin room. On arriving the hotel didn't have a record of this fact, blaming Expedia, and went on to say that on their booking form it was a double OR a twin, and because you booked a twin didn't mean it would be available. It was a 'request' not a 'demand'. For two nights me and my Mum shared a double bed, before finally being moved. 1st room (the double) was badly lit, had a slightly grubby bathroom, was cramped and grey. The walls were very thin, although the beds were comfortable. (Though only one pillow per bed, if that's an issue for you.) The TV remote had no back, and there was a broken electric socket by the bed. When we were moved to the twin room, it was better, though the bathroom was still a bit run down. (Hands-free showers were out.) Cleaning staff threw away my empty travel bottles (mildly annoying). In both rooms the TVs turned themselves on at 3 a.m. without explanation, though we hadn't touched them. Having to hand in your key whenever you leave the hotel sometimes leads to waits when returning. Not the hotel's fault, but be aware - Rue de la Republique isn't the quietest street in town. (Municipal vehicles 6 a.m., revelers p.m.) and brace yourself for mosquitoes at night.
3 out of 5
Recommended
for Couples
by Josep from Barcelona

Fin de semana en Avignon y comarca

Posted Apr 24, 2015 on Hotels
Al estar ubicado el hotel en una zona muy céntrica, quizá el único "pero", es que la habitación era un poco ruidosa. Por lo demás un hotel correcto, muy bien situado.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Comentario

Posted Apr 21, 2015 on Hotels
Un poco ruidosas si las habitaciones dan a la calle de la Republica
3 out of 5
Recommended
for Couples
by A verified traveler

satisfaisant

Posted Mar 24, 2015 on Hotels
Très bon accueil du personnel, petit déjeuner correct et diversifié, l'espace chambre est suffisante, salle de douche trop exiguëe passage WC douche, lacune importante sur l'entretien:toile d'araignée plafond, WC et douche sale, un peu plus de rigueur sur l'entretien serait bienvenue . Très bien situé dans la cité des papes, praking gratuit à proximité
4 out of 5
Recommended
for Personal Event
by Marie-Christine from amiens

AVIGNON PALAIS DES PAPES

Posted Mar 22, 2015 on Hotels
malgré l'heure très tardive ( retard TGV !)tel au gardien de l'hotel car un peu ' perdue' dans l' avenue , il a su parfaitement me donner les repères importants dans la Rue pour trouver facilement le N°. très bon accueil ; personnel sympathique
4 out of 5
Recommended
for Couples
by Marie-Thérèse from Perpignan

Nous le conseillerons.

Posted Mar 21, 2015 on Hotels
Hôtel désuet mais confortable, avec ascenseur, proche du centre historique, malheureusement sur une avenue donc bruyant, salle de bain exigüe mais pour une nuit cela suffit. Possibilité de se garer pour déposer les bagages devant l'hôtel. Accueil sympathique avec indication d'un parking couvert non loin de là. Petit-déjeuner copieux.
5 out of 5
Recommended
for Couples
by A verified traveler

Great stay

Posted Mar 11, 2015 on Hotels
Great Stay