Ratings based on 263 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified travelerfrom Toronto
Should have gotten more for the pricePosted Feb 17, 2015
Booked a King suite that didnt have a working fan that pumped hot air in the bedroom when it -25 outside. On top of that the shower didnt have hot water. There was slightly warm water but no hot water, not sure if that had something to do with how cold it was outside or not because the sink had hotter water. There was also a face cloth left in the tub covered in what looked like pubic hair. It was as if the cleaning staff wiped the tub to remove the hair but forgot to pick up the cloth. it was a disgusting sight. When these issues were brought I was told "im sorry but theres nothin we can do since were so busy due to it being valentines day." I thought I had booked a great spot and was disgusted by the events that occured.
for Everyoneby A verified travelerfrom sudbury intario
Great family stayPosted Jan 26, 2015
Only thing my sister came to visit with her service dog ( her son autistic ) she didn't have his papers , the lions club is a non profit organization and they wait for there to be 30 + dogs to be reg before they actually do, too much $ to do them seperate. He had his red vest . I was upset for her cause she was questioned. She looks autism in the face everyday and she has many challenges. Being questioned about her ceritification of her service dog sucks for her. Just want to let you know I was disappointed cause the staff I dealt with were amazing .
for Everyoneby A verified traveler
One nightPosted Dec 29, 2014
Great room for a short stay. Didn't use the kitchen but looked like it would be quite adequate for cooking a meal.
for Everyoneby A verified travelerfrom collingwood
Room dry air--fan would not workPosted Dec 7, 2014
We had a very uncomfortable night due to a lack of ANY humidity in the room. Room neat and clean. Staff very congenial.
for Getaway With Friendsby Evelynfrom Montreal
Excellent servicePosted Nov 24, 2014 on Hotels.com
We've stayed there twice for seminars. The service is excellent! A full breakfast and dinner are included in price, these are not your usual cheapo hotel breakfast. Different eggs, meat, potatoes every day, yogurt, fruit, baked goods and oatmeal daily. Dinners include salad, soup, main and sides, fresh baked cookies and/or cake. I'm gluten intolerant and so I asked if there might be another option on pizza night, they actually went out and bought us GF pizza!!! We were blown away. Rooms are great with full kitchen. Last time room/maid service was excellent, this time a bit less as she didn't replenish toiletries and bed wasn't made completely, pillows not fluffed, perhaps because we always pull up the covers and loosely make it so she didn't look. Minor detail though! This is the only place we will stay at from now on!
for Personal Eventby Abayomifrom ottawa.
Condo style hotel. Very skeek !!!Posted Nov 10, 2014 on Hotels.com
Very nice. One of the best in the area. My favourite spot. Feels like a nice condo unit. I love it.
for Familiesby lucille
Posted Nov 5, 2014 on Hotels.com
for Familiesby SHANNONfrom Stratford
I'd Stay AgainPosted Oct 29, 2014 on Hotels.com
Stayed here with two 13 year old boys so we could attend the Halloween Haunt at Wonderland - perfect location - short drive to the amusement park - really nice pool and hot tub area. Reasonable rates. Would stay again.
for Everyoneby A verified traveler
Very happyPosted Oct 27, 2014
Had a great time. Very clean. Very friendly. Large room right next to pool, perfect for my son and I. Will definitely be going back.
for Getaway With Friendsby shanon ifrom Brampton
Gret stayPosted Oct 25, 2014 on Hotels.com
I absolutely love my stay. The room was very well renovated and clean. It was like a mini condo. Staynd up shower was very spacious and nice. Im definitly going back again.