Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Large quiet rooms

Posted Sep 28, 2014
Pros: The staff are always very friendly, the beds are extremely comfortable and the rooms large and provide a small fridge.
Always enjoy our Novotel stay at this hotel. Rooms are very large, beds and pillows are so comfortable and we love that a fridge is provided free as is wifi.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent!

Posted Sep 22, 2014
Room was clean, beds were VERY comfortable, and staff were friendly and helpful!! I would stay again in a heartbeat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to my business

Posted Sep 11, 2014
Pros: Everything is suitable for our needs.
Cons: Flexibility as I wrote above.
Not happy as I needed to change plans with a client and I was not able to cancel this trip. Due to the manager who refused my cancelation request, I did not want to lose over $1k for two nights, so I pushed and everyone moved their schedule's to accommodate Novatel Policy...... Creating more work for me. Great hotel, service and services.......but this put a sour taste in my mouth.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cleaning

Posted Sep 6, 2014
It was so great to stay there. The room is like new one because I can't smell anything bad and interior is so clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Holidays with my family!

Posted Sep 5, 2014
My family AND I felt so comfortable at this hotel!!! Surely We Will make our 1st choice when ever We travel to Vaughan!!! We simply loved it!!! And I do recomed this hotel!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Exactly what we were looking for.

Posted Sep 3, 2014
Pros: Large room
Cons: Better food at breakfast buffet. Wasn't terrible, but not fantastic either.
Location: Vaughn Mills & Wonderland.
We stayed in this hotel recently for a quick trip to Wonderland. The room was HUGE! I think my first apartment was smaller. Very clean and nice, large bathroom. Check in was quick and efficient. Pool was on the smaller side, but it did the job for a quick swim on both days we were there. Across the street from Vaughn Mills and about 2 km's to Wonderland. Very happy with our stay. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from paradise,nl

Very nice and quit hotel

Posted Sep 2, 2014
Location: Shopping and wonderland
Very very clean the wait staff and the room maids were excellent
5 out of 5
Recommended
for Families
by A verified traveler from Windsor

Close to Canada's Wonderland

Posted Sep 2, 2014
Pros: Location, decent size rooms.
Cons: Breakfast should be include in price not extra. It was a little better then continental style breakfast.
Location: Vaughan Mall and Canada's Wonderland very close by
Nice hotel, paid extra for breakfast. Hotel was close to the mall and Wonderland. fairly easy commute into Toronto. Pool and hot tub were nice after a long day of walking downtown Toronto.
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa, ontario

Excellent choice! Clean & comfortable with chic!

Posted Aug 31, 2014
2nd time staying and I'd go back! Staff is very helpful at front desk, and cleaning staff always saying hello. This hotel is clean, comfortable, has a great restaurant, and nice pool. It's close by to all attractions and accessibility to other areas is great. There are so many meal options that surround this hotel that u can't go wrong. Very suitable for families/couples/work. Oh..and the wifi actually works well - big bonus points!
4 out of 5
Recommended
for Families
by A verified traveler from Winnipeg

Overall Good

Posted Aug 30, 2014
Cons: Never experienced a not-working-wifi hotel in 4 years in Canada and the US, your hotel was the first one.
Location: Close to the Wonderland and shopping mall. Good location.
New & clean hotel. Nice room and services. The breakfast was good. However, the WiFi in guest rooms wasn't working while we were staying there. The staff told us they would fix it but it wasn't fixed until we left the hotel next day. It was disappointing. The pools is small.