Reception

Reviews of Zleep Hotel Kolding

3 out of 5
Zleep Hotel Kolding
Gronningen 2, Kolding

Reviews

7.6

Good

Rating 10 - Excellent. 205 out of 1000 reviews" "
Rating 8 - Good. 514 out of 1000 reviews" "
Rating 6 - Okay. 205 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Hateme

Stayed 3 nights in Oct 2022

4/10 Poor

Jens

Business traveler
Disliked: Staff & service, property conditions & facilities
Poor check-in
Check-in computer at reception didnt work and had to wait 30 min for phone help.
Stayed 1 night in Aug 2022
Response from MEAL on Aug 31, 2022
I am very sorry, that you had to get a bad start, at your stay with us. I do hope the rest of your stay was pleasant.- Mette, Zleep Hotel Kolding

4/10 Poor

Aravind

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Average place
It was a hot day, about 36 Deg C. The room was super warm when we arrived, there wasn't any AC or fan, then I had requested a table fan and there were plenty of them to choose from the pick up room. But there were hardly a couple of electrical sockets in the room behind the TV and had to plug the table fan their , which was bit far from the cot. The TV in the room was not a smart TV and so their was no provision to connect Chromecast device. Coming to the WC, the commode tank took about 5 minutes every time to refill. Overall a very very basic hotel.
Stayed 2 nights in Jul 2022

2/10 Terrible

Raivis, Riga/country Latvia

Traveled with family
Disliked: Staff & service
Trimming bushes at 7am 5 meters from your room 😡
Stayed 2 nights in Jul 2022
Response from Christoffer on Jul 24, 2022
Hello Raivis, Thank you for your review! I'm terribly sorry to hear that there were workers outside of your window so early in the morning, I hope the rest of the stay was satisfying besides that experience. Med venlig hilsen/Best regards Christoffer, Zleep Hotel Aarhus Viby

8/10 Good

Piotr

Stayed 1 night in Jul 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful in all respects. I also have to say that the morning I left (Wednesday June 22), I realized I didn’t look into how to get to the airport and when I checked that morning everything was in Danish and I was getting worried how to do it. One of your staff helped — she walked me through the whole process until I had the bus ticket on my iPhone. I was so grateful and she was so kind. It was above and beyond any expectations. My heart was full that people really go out of their way to help others during times of need. I was so impressed by her and as a result of the Zleep hotel which hires such a kind souls. She was busy helping people at breakfast and helping people check out and still took substantial time to help me. Thank her for me!
Stayed 4 nights in Jun 2022

8/10 Good

Carlos

Stayed 4 nights in Jun 2022

10/10 Excellent

Paul

Stayed 1 night in Apr 2022

2/10 Terrible

Marina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and full of ants. Blood and other suspect stains on the sofas and the bedding was not clean. The room was supposed to be accessible but the bathroom was not accessible for a wheelchair user. There was no soap in the bathroom. There was no access to reception to purchase drinks. Despite asking for the room to be cleaned it was not.
Stayed 3 nights in Apr 2022
Response from Elin on Apr 14, 2022
Hi Marina, I'm very sorry to hear that you've had a bad experience at the hotel! This is not how our rooms or standards should be and we would like to look at a solution to this experience. Please write an email to kolding@zleephotels.com so we can talk more about this.

8/10 Good

Annick

Stayed 1 night in Dec 2021

8/10 Good

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Discount hotel = discount quality
Decided to try out Zleep,. It was about 20% cheaper than the other large chain of hotels I normally tend to use. I hate to say it was a "meh" experience; - Language: I called to tell the staff I was running a few minutes late. Very friendly lady on the phone, but only speaking English. Some older people might have problems with it. The "real" receptionist was a very karismatic Swedish girl - she managed to "show and tell" where to go. The Hotel also offer check in via a machine, which is a huge plus. However, I did not see any info about this on hotels.com, but Zleep does mention it on theirs. You get a 24 hour room card. Blackout windows a plus. Booked double bed, received narrow single bed. Mattress appeared worn; I could clearly feel and hear the springs when sitting down in the bed. I did sleep fine, though. Blackout I experienced this downgrading with no choice nor refund at other discount hotels,and I dont agree with it. Reception was closed after inspection. Fridge was noisy so had to turn it off for sleep. Water cooker: Worked, bit chalky! Had to fill it with plastic cups from toilet faucet. Free paper cup dirty. Room was unclean; a few stains on floor/surfaces, lint and some residue like hair from earlier visitors here and there. Wiped finger along 5 cm of foot panel - dirty! Shower: Leaky rusty pipes, wet floor. Some spots of black/brown mold in shower area. Noisy toilet fan. Cleaning staff very loud English in the morning. I'll pay the 20% extra next time.
Stayed 2 nights in Nov 2021
Response from Elin on Nov 27, 2021
Hello Christian, First of all I am happy to hear that you liked the service you got from our staff in the reception! It is very apricated that you take time to write down good and bad things from your perspective so we can work on getting better and update the correct department. I am sorry that your experience with the room was not the best. It is a older building which can explain some of the things. The cleaning however is something we are gonna bring up directly with the housekeeping of the hotel so it can improve. If you choose to stay at a Zleep hotel again, we are always available on the phone and can do room change on distance if possible.

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Kolding
Our room no. 82 had a problem with the floor drainage of the shower, so the water ran beyond the toilet next to it. The lamps above the beds are mounted too low, so one cannot comfortably sit in the beds and read. They should either be moved to each side of the bed or higher up on the wall. Apart from the above, everything was just fine.
Stayed 1 night in Oct 2021

6/10 Okay

Flemming

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2021
Response from amkh on Sep 27, 2021
Thank you for your feedback.

6/10 Okay

Jan

Liked: Cleanliness
Stayed 1 night in Aug 2020
Response from Maria k on Aug 24, 2020
Dear Jan Thannk you for your feedback. We hope that you have enjoyed your stay with us Have a great day Kind regards Frontdesk

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Average hotel that is close to the center. However, it wasn’t the cleaning.
Stayed 2 nights in Jan 2020
Response from Zleep Hotel Kolding on Feb 4, 2020
Thank you for your feedback, it is always very important for us, to know how to improve our guests' experience. We hope to see you again another time. Best regards Zleep Hotel Kolding

8/10 Good

Klaus

Stayed 1 night in Nov 2019

8/10 Good

Jesper

Stayed 2 nights in Oct 2019

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2019
Response from Zleep Hotel Kolding on Oct 12, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Zleep Hotel Kolding on Sep 27, 2019
Hello Thank you for your feedback We are happy you enjoyed your stay We hope to see you again Best regards Zleep Hotel Kolding

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel..indeed Yet I can say expedia is fraudulent as they duped me on the booking I made in Botrop germany , book same property twice I paid twice and they cancelled the reservation and never returned the money till date.. duped me twice I can’t recommend expedia to any friend
Stayed 2 nights in Aug 2019

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
Basic accommodation, that will take care of your needs.
Stayed 2 nights in Aug 2019
Response from Zleep Hotel Kolding on Aug 11, 2019
Hi Jeff Thank you for your feedback. We hope to see you again soon. Best regards Zleep Hotels

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean comfortable hotel with helpful staff
Great inexpensive hotel - clean, able to accommodate a family of 3 in one room, and very friendly front desk staff. The check-in desk is only open until 8pm, after that you must use a machine by the front entry. I was nervous about this, but it worked perfectly, just like checking in at the airport and produced a room key. The room is bright and clean. Only minor complaints were occasional but rather loud local bus and truck traffic on the street outside; and the slats broke on my daughter's bed (no jumping, I promise) and they forgot to fix it. Staff was super helpful with our requests. Our luggage didn't arrive to Billund with us but when our bags were delivered the following day, staff kindly moved them into our room (as we requested) while we out and then texted me to let me know. Same experience the next day with some laundry we had done in Kolding (at Bente's Laundry, who could not have been kinder and brought our washing to the hotel as we couldn't get there before closing).
Stayed 3 nights in Jul 2019
Response from Zleep Hotel Kolding on Jul 28, 2019
thank you for feedback, we hope to see you again in the future

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2019
Response from Zleep Hotel Kolding on Jul 26, 2019
Hello Thank you for your feedback We are happy that you enjoyed your stay, and that you like the hotel We hope to see you another time Best regards Zleep Hotel Kolding

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Zleep Hotel Kolding on Jul 19, 2019
Hello Margarita Thank you for your feedback We are happy that you enjoyed your stay, and that you like the hotel We hope to see you another time Best regards Zleep Hotel Kolding

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch for the closed road
Nice enough hotel for an overnight stay, sort of like an old motel with the doors on the outside. Clean enough, comfortable enough, fairly handy for the motorway although beware of satnav sending you down a closed road. Wouldn't rush back, but next time I am passing Kolding on the trip up from Germany I would probably stay again. Shops and stuff a short walk away, and a big shopping centre with a good choice of shops and restaurants 5 minutes drive away
Stayed 1 night in Jul 2019
Response from Sabina on Jul 10, 2019
Hello Robert, Thank you for your review! We are always happy to hear what our guests like and where we can improve ourselves. We hope to see you again in the future. Best regards, Zleep Hotel Kolding

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Fine basic no frills
Our room was very bright which was good. Parking was easy. The young man at reception was nice and helpful. The cleaning of the room could have been better. Our bin wasn't emptied. Our duvets were folded and that was about it. Fine for a short stay.
Stayed 2 nights in Jul 2019
Response from Zleep Kolding on Jul 8, 2019
Hello Thank you for your feedback We are happy that you enjoyed your stay, and that you like the hotel We hope to see you another time Best regards Zleep Hotel Kolding

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service from staff. Would prefer breakfast was included in the price
Stayed 9 nights in Jun 2019
Response from zleep Kolding on Jul 7, 2019
thank you for feedback, we hope to see you again

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time with automated check-in. We didn’t have any problems and instructions were in English.
Stayed 1 night in Jun 2019
Response from Zleep Kolding on Jun 26, 2019
Hello Thank you for your feed back We are happy that you enjoyed your stay and the check in went problem free We hope to see your another time Best regards Zleep Hotel Kolding

4/10 Poor

Cem

Liked: Cleanliness, staff & service, property conditions & facilities
Simple
It is a simple hotel with nothing extra to offer. I booked a simple room and there were just 1 pillow and 1 blanket. It is clean and next to center. It has a good breakfast and friendly staff.
Stayed 1 night in Mar 2019
Response from Zleep Hotel Kolding on Mar 27, 2019
Dear Cem. Thank you for your review, we are happy that you had a nice stay and good breakfast. We hope you will visit us again if you are around Kolding.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Kolding on Feb 2, 2019
Hej! Tak for din anmeldelse. Vi håber at se dig igen en anden gang. Med venlig hilsen Zleep Hotel Kolding

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Kolding on Jan 19, 2019
Hello Stephan, thank you very much for the great rating. We hope to see you again soon. Best regards, Zleep Hotel Kolding

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018
Response from Zleep Hotel Kolding on Nov 19, 2018
Hej! Tak for jeres feedback. Vi håber at se jer igen en anden gang. Med venlig hilsen Zleep Hotel Kolding

8/10 Good

Spencer, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for overnight stop. Late check in was easy.
Stayed 1 night in Oct 2018
Response from Zleep Hotel Kolding on Oct 16, 2018
Hello Spencer, thank you for the feedback. We are happy to hear that you had a problem less check in at the check in machine. We hope to see you again soon, best regards, Zleep Hotel Kolding

8/10 Good

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money in Kolding
Great for the price you pay. Clean rooms and good service
Stayed 1 night in Oct 2018
Response from Zleep Hotel Kolding on Oct 9, 2018
thank you for feedback

8/10 Good

Muhammad Hadi

Liked: Staff & service
Stayed 1 night in Sep 2018
Response from Zleep Hotel Kolding on Sep 29, 2018
Hej Muhammad, Tak for din feedback. Vi håber I har haft et godt ophold. Med venlig hilsen Zleep Hotel Kolding

8/10 Good

Verified traveler

It was fine
My stay was as expected - fine at that price. The only downside was that the lamp by the bed was too far away, so you had to get out of bed to turn the lamp on.
Stayed 1 night in Sep 2018
Response from Zleep Hotel Kolding on Sep 12, 2018
Hi! Thank you for your feedback. We are glad to hear you had a nice stay. Thank you for telling us about the lamp, we will look at it, and see if we can make some adjustments. We hope to see you again in the future. Best regards, Zleep Hotel Kolding

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Kolding
Fantastic stay, with amazing front of house service from Ulrich, who was especially helpful and patient answering all of questions and great with advice and suggestions. Lovely breakfast great location ( walkable from train bus station children’s free activity park, castle, and iwn centre. Quiet as well.
Stayed 4 nights in Aug 2018
Response from Zleep Hotel Kolding on Aug 29, 2018
Hello Angela. Thank you very much for the feedback. We are happy that you enjoyed your stay and that you think we gave you a great service! We hope to see you again in the future. Best regards, Zleep Hotel Kolding

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Zleep Hotel Kolding on Aug 15, 2018
Hello Charles, Thank you for your feedback. We hope to see you again soon! Best regards, Zleep Hotel Kolding

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in Jun 2018
Response from Zleep Hotel Kolding Katrine on Jun 14, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good for short business trips
There was a dirty towel hanging in my room, other then that the room was fine. It's a cheap and good option in Kolding for business trips. I will probably be back there again!
Stayed 1 night in Jan 2018
Response from Katrine on Jan 24, 2018
Good afternoon We are so sorry about the dirty towel. But we are glad to hear about that the rest of the stay was good. We hope to welcome you back at the hotel in the future. Best Regards Zleep Hotel Kolding

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Nice hotel short walk Tocqueville kolding main station. Be nice if the rooms had a kettle.
Stayed 2 nights in Jan 2018
Response from Sabina on Jan 20, 2018
Hello Robert, Thank you for your feedback! In the opening hours of the reception, you can always come and borrow a kettle and keep it for the rest of the stay. We hope to see you again soon. Best regards, Zleep Hotel Kolding

8/10 Good

Frank, Telford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel let down by no night reception
Very friendly staff. Large room with plenty of space for a wheelchair. Good continental breakfast. Good restaurant serving good well cooked food. Would have been a great stay had it not been for the party in the next room, started at 11pm still going at 2.30 am and restarted at 6am. No staff on duty at night, reception closes at 8pm. Phone hotel number and spoke to night staff in Copenhagen, they had to phone guards but said it may take 20 minutes Beware when driving to hotel. Sat Nav takes you down a road from which you can see the hotel but there is a device in the road that allows buses through but cars will drop a wheel into a hole you can’t drive out of without assistance. BEWARE
Stayed 1 night in Dec 2017
Response from Katrine on Jan 3, 2018
Dear frank Thank you for your feedback and we are sorry about the inconvenience regarding the party and we will deal with it. Regarding the device when arriving to the hotel we are aware of the problem. We look forward to your visit again. Best regards Zleep Hotel Kolding

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel ideal for a short stay. Evening meal excellent.
Stayed 1 night in Oct 2017
Hello Constance! Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again soon. We will forward your compliments to the restaurant. Best regards, Zleep Hotel Kolding

6/10 Okay

Chew Yin

Liked: Cleanliness, staff & service
Nice hotel but I wasn’t too comfortable
I wasn’t feeling too comfortable with the room this was assigned to me probably because it’s was far at the back. I didn’t make noise since I’m only staying for a night. Furthermore, the bathroom floor wasn’t the heated type (which offered by Zleep Billund).
Stayed 1 night in Sep 2017
Hello Chew Yin, We are sorry to hear you felt uncomfortable in your room, however I can assure you it had nothing to do with you being a noisy guest, but had something to do with our room availability. Thank you for your feedback! Best regards, Zleep Hotel Kolding

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Hotel was a low cost family stay to visit legoland and copenhagen while staying on one place. Hotel does not have much of an ambiace but is funccional and good.
Stayed 3 nights in Sep 2017
Response from Sabina on Sep 28, 2017
Thank you for your feedback! We hope to see you again another time! Best regards, Zleep Hotel Kolding

8/10 Good

David

Liked: Cleanliness, room comfort
Limited Hours Reception
Whoops I didn't spot the limited hours reception when booking. I arrived around 8pm, reception is shut from 6 (1pm Sundays) but the chap from the connected restaurant seemed to be used to dealing with this problem and found my card key so I wasn't stuck sleeping in the carpark - what a lifesaver! The following morning the reception lady did her best to accommodate my luggage-sitting needs, staying on over hours as a favour. I can't knock the staff but a proper reception would have been better. The place is a doddle to find, just 5 mins from the station in a quiet part of a quiet town. It's more a motel than hotel, the rooms are off concrete walkways that are covered but open to the elements at the sides. The room was clean and comfy but a fridge would have been nice.
Stayed 1 night in Jun 2017
Hi We appreciate the kind words and good review though the troubles you had. Best Regards Zleep Hotel Kolding

6/10 Okay

Sidney

Liked: Cleanliness, property conditions & facilities, room comfort
Was good for sleeping.
Would of been nice if they had a microwave, vending machines and an ice machine on location.
Dear Sidney. Thank you for your feedback. It is not a part of our concept with microwave, but we will take vending machines and ice machine into concideration. Kind regards Ulrik Reception

8/10 Good

Firas

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities