All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good service for the price, very nice people at the desk. Close to the train station and venice landmarks. Good place to stay if you travel on a budget, only down thing is probably bedbugs in the room we stayed, me , my wife and my son been having the skin rash usually going with bedbugs.
Pedro
Stayed 3 nights in Jan 2023
Response from ADUA Hotel (Lucia) on Mar 2, 2023
Thank you for staying with us. See you soon and have a nice night.ADUA Hotel (Lucia)
Close to the train station, has luggage storage, lots of shopping and food nearby, and helpful staff. It reminded me of staying in a cute guest house rather than a basic hotel. You do need to be able to carry suitcases up a flight of stairs.
ARTURO
Response from ADUA Hotel (Lucia) on Nov 27, 2022
Hi,Thank you for staying with us, We wish to you a nice night.ADUA Hotel (Lucia)
8/10 Good
ARACELI
Traveled with family
Oct 26, 2022
Liked: Staff & service
Es un hotel familiar, limpio con habitaciones muy basicas pero por el precio que pagas esta muy bien.
El personal muy amable.
El hotel esta ubicado en un barrio muy tansitado, al lado de tiendas, supermercado y transport public. A 20 min caminando del puente de Rialto y 30 min se la Piazza San Marco.
Lo negativo son los mosquitos en las habitaciones y ruidos de los otros guespedes poco respetuosos.
ARACELI
Stayed 5 nights in Oct 2022
Response from ADUA Hotel on Dec 6, 2022
Salve,Vi ringraziamo di essere stati nella ns. struttura e Viauguriamo una buona giornata
This was a very nice stay in a great location in Venice. The staff is extraordinarily friendly, and the rooms are just as you see in the pictures. Overall a great experience
Thomas A
Stayed 1 night in Oct 2022
Response from ADUA Hotel on Dec 6, 2022
Hello,Thank you for your staying and we appreciate your feedeback. We wish to you a lovely day.ADUA Hotel (Lucia)
Overall, our stay was okay. Initially we were put in a room which had a lot of mosquitoes and was not very clean as noted by the dead bugs on the walls which had not been removed prior to our check in. However, when we complained to the front desk staff they did change our room and that one was much better. The location of the hotel is excellent especially if arriving by train as it is only a few minutes away. Please note that the entrance to the annex is down an alley which seems very common in Venice but it would be great if the hotel could add a light for guests to make it less daunting at night. Wifi was available but not very strong which was fine for us as we spent a lot of our time outside of the hotel. The entrance to the hotel (main and annex) is only accessible via stairs so definitely avoid if you use a wheelchair or stroller. One big ask for the hotel would be to provide a sign that allows guests to opt out of daily cleaning by housekeeping. We were very surprised to find our room cleaned when we returned after the first night and our stuff had been moved (nothing was taken) but this is a service that we usually prefer to be optional.
Horrible Experience. Mosquitos in room, checked out early and left to another hotel.
MICHELLE
Stayed 3 nights in Sep 2022
Response from ADUA Hotel (Lucia) on Sep 25, 2022
Buona sera,ci dispiace che sia stato deluso,le zanzare purtroppo nonpossiamo dominarle, nelle camere ci sono le macchinetteche dovrebbero eliminarle.Ci scusiamo e cercheremo di provvedere.Vi auguriamo una buona serata.ADUA Hotel (Lucia)
super quaint, the staff is grumpy but in a totally charming way and the owner is very nice. clean rooms and bathrooms and great aesthetic. very very close to the train/bus station. affordable too. no regrets, not even one.
Milla
Stayed 3 nights in Jun 2022
Response from ADUA Hotel (Lucia) on Jun 24, 2022
Hello,
Thank you for staying with us and for your feedback
We're waiting for you as soon as and have a nice day
Salve,
ringraziamo per la preferenza accordataci e di aver soggiornato nella ns. struttura. Restiamo sempre a Vs. disposizione e Vi auguriamo una buona giornata.
ADUA Hotel (Lucia)
8/10 Good
Linda
Traveled with family
Jun 12, 2022
Liked: Cleanliness, staff & service, amenities
The room was small but that was expected. There was a sink in the room and a shared bathroom with another room. It's important to note that there are a lot of stairs to get into the apartment and then even more stairs to get to the room. No elevator. The owners knew enough english to get by but were not fluent. Overall, the room was priced appropriately. Nice accommodations for the cost.
Linda
Stayed 2 nights in Jun 2022
Response from ADUA Hotel on Jun 14, 2022
Hello,
Thank you for staying with us. We wish to you a nice night.
ADUA Hotel (Lucia)
The staff at Adua Hotel are super friendly and caring! The bed was confortable and the room was nice, price and service were correct. My only comment would be to pay a bit more of attention to small details in cleaning.
Irma-Patricia Flores
Stayed 4 nights in Dec 2021
Response from ADUA Hotel (Lucia) on Dec 28, 2021
Hallo,
we hope this email finds you well.
Thank you for staying with us. We appreciate your feedback. We wish to you a lovely night.
ADUA Hotel (Lucia)
8/10 Good
Fran, L.A
Traveled with partner
Dec 4, 2019
Liked: Cleanliness, staff & service
Staff are nice and fast check in. I did not like the €8 cash only city tax fee, no cards acepted.
Fran
Stayed 2 nights in Nov 2019
Response from ADUAHotel (Lucia) on Dec 4, 2019
Hello,
thanks for staying with us, we are sorry but the city tax is obligatory to pay € 2,00 per person per night and only by
cash.
We wish to you a nice night.
The service and cleanliness is okay but condition of towels were disappointing. Shared areas of bathroom and toilets need at least two time cleaning. Aircon was not working in the room and it was discomfortable and hot in the room.
Verified traveler
Stayed 3 nights in Oct 2019
Response from ADUA Hotel (Lucia) on Oct 27, 2019
Hello
thank for your feedback. We'll involved for the problems that you have indicated us.
We wish to you a wonderful day.
ADUA Hotel (Lucia)
Beautiful location near train and Grand Canal.
Stairs going up.
Alley room.
Luggage depository noise until 12 pm and at 8am.
Helpful owners and staff.
Aaron
Stayed 2 nights in Oct 2019
Response from ADUA Hotel (Lucia) on Oct 20, 2019
Hello,
thank you for staying with us. Your feedback is very important for us. We wish to you a wonderful day.
ADUA Hotel (Lucia)
6/10 Okay
Petr, Toronto
Traveled with partner
Oct 11, 2019
Liked: Cleanliness, staff & service, amenities
Excellent location. Room and bathroom very small. Airconditioning, while operating, did not seem to cool the room, very humid, hard to sleep. Very steep and narrow stairs to reception, hard to navigate with luggage.
Petr
Stayed 3 nights in Sep 2019
Response from ADUA Hotel (Lucia) on Oct 13, 2019
Hello,
we're sorry you were unhappy, we'll work hard to fix issue you experienced. Thank you for every things.
very well located hotel, and friendly staff, good value for the money
Brenda
Stayed 1 night in Sep 2019
Response from ADUA Hotel (Lucia) on Oct 9, 2019
Hello, Thank you for staying with us. We appreciate your feedback because is very important for us.
We wish to you a wonderful day.
ADUA Hotel (Lucia)
8/10 Good
Verified traveler
Oct 7, 2019
Liked: Property conditions & facilities
Verified traveler
Stayed 2 nights in Jul 2018
Response from ADUA Hotel (Lucia) on Oct 7, 2019
Hello,
thank you for staying with us, your feedback is very important for us.
We wish to you a wonderful day.
ADUA Hotel (Lucia)
6/10 Okay
jose
Traveled with group
Sep 13, 2019
Liked: Cleanliness
jose
Stayed 4 nights in Sep 2019
Response from ADUA Hotel (Lucia on Sep 14, 2019
Hello,
Thank you for staying with us. we are very grateful to you for kind comment.
Have anice day.
ADUA Hotel (Lucia)
8/10 Good
Verified traveler
Traveled with partner
Sep 2, 2019
Liked: Cleanliness, staff & service, amenities
Excellent location. Comfortable air conditioned room. Thank goodness as it was 30 plus degrees. Cheap and cheerful. Would stay again and would recommend.🙂
Verified traveler
Stayed 3 nights in Aug 2019
Response from ADUA Hotel (Lucia) on Sep 2, 2019
Hello,
Thanks for staying with us, your feedback is very important for us. Have a nice day.
ADUA Hotel (Lucia)
Buon pomeriggio,
ringraziamo per il Vs. pernottamento nella ns. struttura. Il Vs. commento è molto importante per noi.
Saremmo lieti di ospitarVi ancora, sempre se ci sceglierete. Vi auguriamo una buona serata.
This is second time staying here. 5 minutes from Train stn on street with shops and eats.
Owner lady was very friendly. Great value!
peggy
Stayed 2 nights in Jul 2019
Response from ADUA Hotel (Lucia) on Jul 23, 2019
Hello,
Thanks for staying with us. Your feedbak is very important for us.
Have a nice day.
ADUA Hotel
6/10 Okay
Al, Seattle, WA
Traveled with partner
Jul 19, 2019
Common kitchen (can't cook anything, except for boiling water), common bathroom, common shower, very old towels, but at least there is A/C. Overall, don't expect much.
Al
Stayed 1 night in Jul 2019
Response from ADUA Hotel (Lucia) on Jul 19, 2019
Hello,
we are sorry, if you want to use kitchen you must to go
in boarding house or bed and breakfast because in Hotel is forbidden to use the kitchen, to press etc for security.
Have a nice day.
ADUA Hotel (Lucia)
It was a very convenient location. The man at the check in was very polite and friendly. The only issue is that our room was in another building adjacent to the hotel. Also the Wi-Fi was very weak, it almost didn’t work.
Joseph
Stayed 2 nights in Jul 2019
Response from ADUA Hotel (Lucia) on Jul 13, 2019
Good evening,
Thank you for staying with us, we are very sorry for the wi-fi. The room with shared toilet and shower are in annex building but this is wrote in the confirmation of reservation.
Thank you for every things. Your sincerely.
ADUA Hotel (Lucia)
We stayed in a quad room with a shared bath in the annex building. It was clean and comfortable. Great locations and great price!! The only negative was we had to carry luggage up 2 flights since there was no elevator. However for the price I would do it again. Also never even saw other guests so the 2 bathrooms on the floor was never a issue.
Christy
Stayed 2 nights in May 2019
Response from ADUA Hotel (Lucia) on Jul 9, 2019
Hello dear Christy,
Thank you for staying with us. Your feedbach is very important for us.
Thank yuo for every things. Your sincerely.
ADUA Hotel (Lucia)
4/10 Poor
Verified traveler
Traveled with partner
Jul 7, 2019
Liked: Cleanliness
Disliked: Staff & service, amenities
We arrived at midnight due to a delayed flight and the door was closed. We rang the bell and the owner was very annoyed that we arrived so late. Room was alright but was loud as the doors and walls are very thin.
Verified traveler
Stayed 1 night in Jul 2019
Response from ADUA Hotel (Lucia) on Jul 8, 2019
Hello,
We are sorry that you don't have been well with us.
Thank you for every things. Your sincerely.
ADUA Hotel (Lucia)
Fabulous location: close to train station, bus station, supermarkets, restaurants, Grand Canal and vapporetto station. Clean rooms, good air-con.
Clair
Stayed 2 nights in Jun 2019
Response from ADUA Hotel (Lucia) on Jun 17, 2019
Hello,
Thanks for staying with us, your feedback is very important for us.
Have a wonderful night.
ADUA Hotel (Lucia)
8/10 Good
Verified traveler
Jun 4, 2019
Liked: Cleanliness, staff & service
The hotel was in a perfect location, very close to the train station and the main sites! We were allowed to leave our bags the next day after check out so we could explore Venice without them which was really helpful. The room was a little noisy at night as you can hear through the walls very easily in the annex building. Over all though we had a lovely stay!
Verified traveler
Stayed 1 night in Jun 2019
Response from ADUA Hotel (Lucia) on Jun 5, 2019
Hello,
Thank for staying with us, have a wonderful day.
ADUA Hotel (Lucia)
It was very good. Would have preferred to stay inside the hotel and have a private bathroom but the location was excellent and we had a good night's sleep so no complaints.
Yisroel
Stayed 2 nights in May 2019
Response from ADUA Hotel (Lucia) on May 8, 2019
Good evening,
Thanks for staying with us. Your feedback is very appreciate for us.
Have a nice night.
ADUA Hotel (Lucia)
Location was excellent, price was good, we opted to eat breakfast outside as they were charging 5 euros.
nanju
Stayed 2 nights in Dec 2018
Response from ADUA Hotel (Lucia) on Jan 7, 2019
Hi,
Thank for staying with us. The breakfast is not included in the price of the room, is extra.
Have a nice trip and one wonderful night.
6/10 Okay
Tasnim
Jan 1, 2019
Liked: Cleanliness
Average
The location was good and it was close to centre as well as water bus station. But the service was below par at the begining. However, they fixed all issues later and responded as per the request.
basic hotel, clean, excellent location for transport and food
Carmen
Stayed 4 nights in Oct 2018
Response from ADUA Hotel (Lucia) on Nov 6, 2018
Hi,
Thanks for staying with us. We appreciate your feed back.
Have a nice day.
8/10 Good
Abhijit
Nov 1, 2018
Liked: Staff & service
The rooms were bare bones and it provided a place to stay. The amenities are minimal. If all you need is a bed to stay, this place is ok. The staff were friendly and provided information requested and able to provide some amenities upon request. There is a long stairway with no elevators. The wifi was very spotty.
Abhijit
Stayed 1 night in Oct 2018
Response from ADUA Hotel (Lucia) on Nov 2, 2018
Hi,
Thanks for staying with us, We are sorry for the wi fi but
this don't derive from us in this time in Veneziathe workers change the line.
Have a nice Holiday.
ADUA Hotel (Lucia)
Centre location but we had to haul our luggage up 15 stairs. (5 suitcases).. only to be told that we have to go to another building nearby, where the room was on 2nd floor.
Room didn’t look like anything in pictures. 180 degree opppsite. Shared bathroom with others- that wasn’t informed while booking.
Mosquitos in the night. Lots of street noise.
They agreed for us to leave our luggage for few hours but essentially told us to leave it in a closet which had tons of junk lying there. No locks! We decided to rent a locker at Piazzale Roma.
Not recommended at all
kapil
Stayed 1 night in Oct 2018
Response from ADUA Hotel (Lucia) on Oct 12, 2018
Dear Kapil,
you have reserved one quad room, in annex buildingwith
shared toilet and shower, Please, you read well what you have reserved and if youhave many luggages is not our problem otherwise you pay one porter.
Have a nice day
6/10 Okay
Erin, New York, NY
Oct 3, 2018
Disliked: Property conditions & facilities
Resounding meh
The room was located in a different building, but we had our own bathroom. The facilities were a bit dingy. The location is good, but I was disappointed with the quality given the price.
Erin
Stayed 1 night in Sep 2018
Response from ADUA Hotel (Lucia) on Oct 8, 2018
Good evening,
Thanks for staying with us we are sorry for your disappoint
for the price of the room. Your sincerely.