Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Lizzie from London, UK
Not 4 star. Over rated and over priced.Posted Aug 18, 2013
Cons: Decor and amenities
Location: Ideal for beach, Lido town and Venice
Sorry but this is not a 4 star hotel. Service and facilities not up to standard. For example our twin room was not ready when we entered -the cleaner had to be called to make up a bed. However it was very clean. Only 2 thin towels. Hand towels were thin linen serviettes. No good to wrap round wet hair while you dry off and dress. Metal spring beds squeaky and pillows VERY hard. Next day chocs and 2 mats appeared by our beds - why weren't they there the previous day? Noise travelled easily from corridor so neighbours woke us regularly. Buffet Breakfast ok but not 4 star- we arrived at 9.30 so not late, but no scrambled eggs left and no offer to make more. Another morning and no table available/laid -had to scavenge around other used tables for knives and wait for a good 15 minutes before being asked if we wanted coffee. no info book about hotel facilities or local amenities in bedroom so we had to ask at reception - staff not necessarily there and not overly friendly or helpful. E.g. I asked about the beach and facilities there, but was not asked if i needed beach towels which I later found out we could have had - where was the 4 star service? Wifi poor - only 1 of us could use it at a time for 2 iphones and kept cutting off. Decor strange to say the least. Scary puppets and weapons on the walls! Maybe 4 star rating is because of location - its a nice 15 minute walk to Lido town by canal and few minutes from gorgeous beach. All in all can't recommend this hotel, as a 4 star.
for Familiesby Sooty from London UK
exquisitePosted Aug 13, 2013 on Hotels.com
Great place but lead desk woman officious and rude
for Everyoneby Chef Bill from wisconsin
Very elegant old hotel staffed by professionals!Posted Jul 25, 2013
Our stay could not have been better. Clean,comfortable, and very well managed. Breakfast was included and was better than expected.. Room was comfortable,clean,and well maintained. Staff is full service and guest centric. They made our stay the best! Would not hesitate to recommend to all!
for Everyoneby Ali from Dubai - United Arab Emirates
Great HotelPosted Jun 2, 2013
Cons: Distance from Venezia
Hotel was very clean, staff was great, breakfast was very very good and was well worth the money... it is based in Lido so a travel to Venezia will be some where between 25-55 minutes (depending on the route of your boat).. We loved the place and would definitely go back
Recommendedby A verified traveler
Posted May 13, 2013 on Hotels.com
Hotel was very cozy! Staff was helpful and kind. They gave us a pretty big room with 2 bedrooms and one bathroom was just the two of us! Everything was very clean and the hotel had a lot of character! The downside for us was location, it seemed far away from San Marco and the water taxi at first wanted to charge us 100 euros to get to the hotel but then we found another taxi that charged 7 euros per person! This is a good hotel if you want to be away from everything and quiet area! It is in the island of Lido!
for Everyoneby Barbara from Sout East England
An oasis of calm away from the hubbub of VenicePosted May 8, 2013
Pros: Pleasant, helpful staff. Interesting hotel with lots of features.
Cons: Pillows a bit hard, like they often are in Italy.
Location: Very good for us - away from the City and the main street. Near the beach, and the bus stop. Do your research before you go.
The staff were lovely, and very helpful. Their English was very good at reception - don't believe previous reviewers about this. Breakfast was excellent. We didn't eat at the hotel in the evening, but found local places - in particular one bar/trattoria nearby. Bar Restaurant Trento. Turn right out of the hotel, left at the main road, and it's about 200 yards on the right. Small, local, is used by local people. They have an A la Carte menu, but also a 'Menu del Giorno' at 15euros. This is recited by the owner or his wife, (not written down) and varies daily. Excellent food, and they have won places in a newspaper competition by La Gazetta. If you speak Italian, it helps, as they don't have much English. Buy the house wine by the caraffa, and enjoy! I would definitely return to this hotel. Lido is a better place to stay when visiting Venice. A tranquil environment. We rented bikes from the hotel, with no fuss whatsoever, and kept our room until our departure with no added cost.
for Couplesby A verified traveler from Manchester England
Delightful hotel with hidden treasuresPosted Apr 30, 2013
Pros: The unique character; originally belonged to 2 sisters who filled their home with teasures from all over the world. Loved its old fashioned charm..
Cons: A good walk from the vaporetta; there were regular buses however; No restaurants nearby, and meals in hotel were very expensive. Ate in Lido centre.
Location: Quiet end of the Lido, peaceful, near a small canal; could walk into town centre, were local buses. Dearth of places to eat.
The hotel was a 500 year old Swiss Chalet with added annexe. Both buildings were spotless and filled with the most amazing and unusual artefacts; paintings, artworks, marionettes and beautiful pottery. The gardens were well kept with an ancient tree in the middle.. Plenty of seating outside of all descriptions, even a reading room within the gardens. The charming staff were obviously proud of their hotel, and enjoyed working there. A large dining room served an excellent and extensive buffet breakfast with smiling ladies serving wonderful coffee.
Posted Nov 7, 2012 on Hotels.com
Service was very good. We had a great dinner the first night. Overcharged on the bar bill. They charge you to use their very old bikes. The room was clean however the walls let surrounding noises in.
for Business Travelersby A verified traveler
Posted Oct 7, 2012 on Hotels.com
Recommendedby A verified traveler
Relaxing and originalPosted Sep 20, 2012 on Hotels.com
The hotel was fab just what we wanted. Very clean and efficent. Staff very friendly and helpful. Nice to be away from the hetic city at the end of the day. About 20 mins walk from boat to Venice but that was fine with us. Nice beach 2 mins away. Loved the Lido.