Superior Room, Terrace | Terrace/patio

Reviews of Hotel Bisanzio

4 out of 5
Hotel Bisanzio
Riva degli Schiavoni, Calle della Pieta, 3651, Venice, VE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1011 reviews" "
Rating 8 - Good. 293 out of 1011 reviews" "
Rating 6 - Okay. 51 out of 1011 reviews" "
Rating 4 - Poor. 25 out of 1011 reviews" "
Rating 2 - Terrible. 10 out of 1011 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nader, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. Very good overall.
Stayed 2 nights in Mar 2024

6/10 Okay

Chihiro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is great, facilities are nice, but the front staff was not so helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cami L

Liked: Cleanliness, staff & service, property conditions & facilities
Love this special little hotel. Staff were so helpful. Assisted me with train strikes and how to get around. Won’t forget this hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Aslan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location..easy to access everywhere.
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff and good breakfast
Stayed 3 nights in Mar 2024

4/10 Poor

RAFAEL

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old, the web photos don't match with the reality, this hotel don't have 4 stars. Real is 2-3 Star no more.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quaint and beautifully decorated. It was in the heart of the old area of San Marco, in easy reach of all the landmarks. All the staff were friendly and helpful. They made us feel welcome. Our room was lovely and the maid came in every day. The only thing we were disappointed with was the room was classed as superior but the bathroom certainly wasn’t. It needed some TLC! Also, the hotel advertised a bar. It was run by reception staff who we felt we were annoying by asking for a drink, and, it was closed at 11. On one occasion, we were told to go to the hotel next door to use their bar! Bit of a let down! On the whole we would probably try a different hotel on our next trip to Venice.
Stayed 7 nights in Feb 2024

8/10 Good

Shpend

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it was ok.
Stayed 2 nights in Feb 2024

2/10 Terrible

Piotr

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like mosquitoes in your room and the smell of mold choose this hotel
Stayed 1 night in Feb 2024

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Situated in a really great spot for exploring Venice. Great size room, perfect to stay with the family for a few days.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennell

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location. The breakfast is amazing and the staff were extremely helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, people were friendly and it was quiet at night.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so warm and welcoming. The front desk personnel were so nice. The hotel is beautiful and the decorations are eclectic and very nice. We are extremely grateful for this experience and are only sorry we stayed only a couple of days. We will surely return. You made our trip truly special. Thanks again.
Stayed 2 nights in Jan 2024

8/10 Good

Vesta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗澡水的溫度不穩定,常常發生水溫太低的狀況。其他的部分都是可以接受的範圍。整體來說算不錯。
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: -Located near San Marco’s square, convenient for seeing Doge’s palace -good breakfast -nice rooms, comes with slippers and robes - near a water taxi station -laundry machine is a nice touch -shower shampoos and soaps are good quality -several convenience stores and restaurants within a 5 minute walk -quiet at night Cons: -staff we interacted with, in general, were rude and unpleasant. However, Breakfast staff were nice. -the hotel is not consolidated into one building, our room was in a building next to the main hotel which was a bit annoying walking outside to get to the breakfast -didn’t receive the VIP perk upon arrival -master bed was two single mattresses pushed together, leaving a gap in the middle of bed (not romance friendly) verdict: the hotel is good value for Venice, despite several significant drawbacks I would recommend considering it. Many comments on google and Expedia indicate there are hot water issues, we had no such issues with the water.
Stayed 3 nights in Jan 2024

10/10 Excellent

Shalise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, very friendly front end staff. Rooms were nice and the toiletries were exceptional.
Stayed 2 nights in Jan 2024

2/10 Terrible

reem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so dull and the aeration is not good and not healthy! Also the idea that you have to return the key every time you go out is totally inconvenient!
Stayed 2 nights in Dec 2023

8/10 Good

Monize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

scott, Cornish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest services, personal assistance is excellent. Staff very helpful and friendly. Definitely recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely courteous and efficient!! Can’t thank everyone enough for the awesome time. Definitely be back!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not far from St Marks Square, but quiet and very close to “real Venice” (where locals live, eat, shop etc). Pleasant staff and nice rooms. Recommenced.
Stayed 2 nights in Dec 2023

8/10 Good

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off Piazza San Marco, great location without being in the thick of it. Rooms are large and clean. The staff is very helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location and fabulous room
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated near the Piazza San Marco and La Biennale while secluded enough to feel like being in a local neighborhood with grocery market, restaurants, and pharmacy nearby. Delightful and helpful staff.
Stayed 6 nights in Nov 2023

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, spacious room, some staff were excellent but some a bit abrupt
Stayed 4 nights in Nov 2023

8/10 Good

Vishal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Key

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous boutique hotel. The staff was so kind and amazing. Beautiful!!
Stayed 2 nights in Nov 2023

4/10 Poor

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Noise was terrible, from the door closing mechanism. For an average of $400 per night, this was the worst hotel value ever. TV news selection was terrible, and the desk clerk could not be bothered -- "The 'boy' can take care of that in the morning," he offered haughtily. The room's only real asset was the balcony, but it was too cold to use more than one night of the 7 we were there. The Castello location was too far from most of the sights and services of any use to us. Would never recommend this property to anyone.
Stayed 7 nights in Oct 2023

6/10 Okay

Wayne

Traveled with partner
Liked: Cleanliness, staff & service
Conveniently placed and easy to get to from the water bus which is a huge plus. The hotel is well situated just a few minutes walk from St Mark's Basilica but is just far enough away to feel quiet. Check in was a worry as they didn't seem to have a record of our booking at first, but after some searching they found us on the system. As a result we were allocated a room in the annexe and not the main hotel, which was noisy at times. Not bad, but wouldn't hurry back, especially for the high price. The hotel is pleasant enough, but due to the air con being switched off at this time of year the room was very hot and stuffy. The only solution was to open windows, letting in dozens of mosquitos, resulting in many irritating bites and buzzing in ears all night. Not necessarily the sole fault of the hotel but worth considering if booking for this time of year. The room was spacious and traditional with a bright and modern bathroom, though the bed was very uncomfortable. Breakfast was decent with plenty on offer and the ladies in the dining room were very attentive. They offer a range of pastries, eggs, bacon, cereals, cooked meats and so on and the coffee was good.
Stayed 3 nights in Oct 2023

8/10 Good

Ijaz

Stayed 1 night in Oct 2023

8/10 Good

Sarah, Tombstone

Traveled with family
Liked: Amenities
This hotel definitely had pros and cons. Pros: the room was large and relatively clean, although there were not any rugs on the floors, the location was fantastic, some of the staff (Guiding Light man) and the ladies at the breakfast area were remarkable, the breakfast buffet was also quite good. Cons: the hotel had already turned off the AC even though it was still very warm out (we stayed mid October), the room was SO hot and you couldn’t open the windows because of the mosquitoes. One night we asked for a fan and the very rude front desk person said , no, we don’t have any. The following day we asked another front desk attendant and one shortly after appeared in the room. Also when we first checked in the garbage wasn’t empty so we asked for it to be emptied and they sent someone while we were out and yet the trash still wasn’t emptied. There were three people in the room, yet they only gave us towels enough for two people. Every day we had to ask for another set of towels. Would we would stay there again? Probably, as long as the AC is working properly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was a perfect place to stay during our short trip to Venice. Close to everything but quite and quaint. Great breakfast too. Our room was big and clean, with a big bathroom and mini bar. Would any again!
Stayed 2 nights in Oct 2023

8/10 Good

Cecilia

Business traveler
Liked: Cleanliness, staff & service
Very convenient location. The room is clean and the breakfast was good. The bed was somewhat uncomfortable and the quality of the pillows and bedding could have been improved
Stayed 3 nights in Oct 2023

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location! The rooms are okay. Breakfast is good.
Stayed 2 nights in Oct 2023

8/10 Good

IBRAHIM, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful little gem of Venice! I would definitely stay here again.
Stayed 6 nights in Oct 2023

8/10 Good

Smita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Karen

Stayed 1 night in Oct 2023

10/10 Excellent

Lizette

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Una propiedad pequeña y muy bien ubucada. Puedes caminar facilmente a los lugares más emblematicos de Venecia. El personal muy amable y la habitación limpia y comoda.
Stayed 1 night in Oct 2023

10/10 Excellent

Jacque

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Daws

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful in recommending restaurants and arranging transport to airport
Stayed 3 nights in Oct 2023

8/10 Good

alison

Traveled with group
Liked: Staff & service, property conditions & facilities
Great location, 5 mins from st marks square and water taxis. Friendly staff, particularly at Reception.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ewa

Stayed 3 nights in Oct 2023

8/10 Good

Giao

Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy visitor
We will definitely return here. Great location, very friendly staff, high standard of cleanliness and substantial breakfast.
Stayed 5 nights in Oct 2023

6/10 Okay

Frank, LYNBROOK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. two of three concierge I found very helfpul and welcoming, Sebastiano and another who was bald were both very helpful. I did not realize that breakfast was only included for one of the rooms since we booked two. I would have appreciated knowing, at registration, the difference and that while breakfast was available, there would be a charge on the bill. I am still not aware if it was optional to have the breakfast. Otherwise they were very good.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
OUTSTANDING
We have absolutely no complaints, from start to finish it was wonderful. We had the most amazing time in Venice due to the outstanding front desk staff. When asked for meal recommendations, we were given a restaurant suggestions for lunch and dinner. A reservations was made for us dinner as needed per the staff. We also asked for information on the Murano Glass Gallery, we were informed that they would call for transportation. Everything was arranged effortlessly.
Stayed 1 night in Sep 2023