Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
excellent location and the staff were extremely helpful well priced for the location
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel in a perfect location

Posted Jul 13, 2014
Great hotel and would definitely stay here again. Rooms are large, tastefully furnished and interesting and don't feel like a hotel chain at all. Staff are efficient and friendly. The management team were exceptional when I thought I had lost a jacket. Breakfast is simple but good. The location just off St Marks square on a lovely side street is unbeatable. There is the added bonus of seeing the gondolas come and go from the canal side. For Venice this hotel is good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Excellent hotel for the money when in Venice!

Posted Jul 8, 2014
Pros: Friendly staff.
Cons: Following the unfortunate European tradition, there were no wash cloths available.
Location: Everything is close, to include water taxi's to Murano for the glass blowing demonstrations. Incredible.
The hotel is VERY close to everything in Venice. Staff is extremely friendly and accommodating. Rooms have been recently renovated and were very nice, especially for European styled hotel rooms as compared to American rooms. You can arrive from water taxi or ground and is located directly in front of the Hard Rock cafe. I would definitely stay here again and would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indian Rocks Beach, FL

Great location

Posted Jul 6, 2014
Pros: Location
Cons: Reception desk often understaffed.
Location: Right next to St Mark's Square
Check in very straight forward, but no offer of help with the luggage. Room very nice. Breakfast buffet was average. Check out was easy, but they originally gave us someone else's bill. We asked about leaving the luggage, and they put them in the corner of the Lobby, by the door. When we returned several hours later they had not put them in a safe location
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Jun 26, 2014
Great location and very good hotel. Sure, it's expensive, but it's Venice.
5 out of 5
Recommended
for Everyone
by Linda

Nice hotel heresy location

Posted Jun 17, 2014
Great location right next to st marks, Gonzalo's and hard rock.
5 out of 5
Recommended
for Everyone
by A verified traveler

5 nights in Venice

Posted Jun 15, 2014
We knew the location from previous visits but had not stayed in this hotel before. The hotel was very comfortable and the breakfasts excellent. Minor grouses were no english (i.e. UK TV) channel and the breakfast room was a bit cramped at times. One member of staff at reception was a bit off-hand. However we had a very enjoyable stay.
4 out of 5
Recommended
for Everyone
by Traveled in Dec from philly

Small room, great location

Posted Jun 9, 2014
Great location, good breakfast. The room is small, but enough for a short stay
5 out of 5
Recommended
for Everyone
by Merillyn from Brisbane, Australia

Lovely hotel close to San Marco Piazza.

Posted Jun 9, 2014
Pros: I wanted a hotel that was easy to find and not far to drag the suitcases and this hotel did that. Close to restaurants, shops and water transport.
Location: The hotel was very close to San Marco Piazza which meant close to all the shops and water taxis.
After spending 2 weeks in London, Amsterdam, Paris and Rome, Venice was the first place where we had nothing planned. The hotel was fantastic giving us directions to places and with free wi-fi we could catch up with home. The staff was very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Jun 4, 2014
Great location close to everything you want to do in Venice.