Single Room | Down comforters, minibar, in-room safe, desk

Reviews of Arcadia Boutique Hotel

3 out of 5
Arcadia Boutique Hotel
Cannaregio 1333 - Rio Tera San Leonardo, Venice, VE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 326 out of 434 reviews" "
Rating 8 - Good. 91 out of 434 reviews" "
Rating 6 - Okay. 10 out of 434 reviews" "
Rating 4 - Poor. 6 out of 434 reviews" "
Rating 2 - Terrible. 1 out of 434 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gwendoline

Traveled with partner
Lovely hotel, super friendly and helpful staff and a great location close to Vaporretto stops We enjoyed the breakfast and the very comfortable bed
Stayed 4 nights in Mar 2024

10/10 Excellent

Emma Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Luigi on Mar 3, 2024
Dear Emma Theresa, thank you very much for your positive review, giving us the the highest score. We hope to welcome you again for a future visit to Venice.Best regards.

8/10 Good

elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building work starts at 8am scaffolding outside so couldn’t open windows very noisy drilling, should have been advised before arrival
Stayed 4 nights in Feb 2024
Response from Front Office Manager on Feb 29, 2024
Dear Elaine,thank you for being our guest for this year visit to Venice!We are sorry for the scaffoldings, which are of the walls property to renovate the facades and refresh them, and which affect temporarly some windows, facing on the surrounding areas. And we are sorry for the noise, which affected your stay and the starting of the morning. The renovation is not under our manangement, but it is under the property of the walls. Thanks to your positive score.We hope to welcome you in the future in another period of the year to make your stay memorable and relaxing. Best regards.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel a few minutes walk from Venice Santa Lucia train station and then everything else in Venice is within your reach. Rooms were compact but clean and comfortable. Staff were very pleasant and helpful at every opportunity - check-in, breakfast, and each day as we would leave and return from sightseeing. Breakfast selection was excellent. A staff member even checked on my welfare one morning when I ate very lightly! Appreciated a few additional hours of minding our luggage on check-out before it was time for our train.
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on Feb 18, 2024
Dear James,thank you for being our guest during your visit to Venice!We are glad to receive the highest score with your opinion. As per your kind words, the breakfast time is one of the main moment we like to take care of; for us is important to get off on the right foot the day with high quality products and a relaxing atmosphere.Our staff is one of our first strong points, with their professional and friendly attitude. They want to make you feel at home away from home.Thank you also for noticing our position, outside from the noisy centre of the attractions area, but useful to move everywhere. Of course, we try our best to offer a free luggage storage place to assist our guest also for the check-out day.We are very glad that you liked your room and you could enjoy some time during the Carnival with us.We hope to welcome you again for a future stay with us.Best regards.

10/10 Excellent

Nigel, Kennesaw

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was just a short walk to the nearest water bus, so was very convenient for not having to drag suitcases over many stepped bridges. Staff were very helpful and friendly. En-suite bathroom was beautiful. There was construction/restoration going on at the front of the building during our stay, so there was no view and the room lacked daylight, but once complete this will be rectified. Would definitely stay there again, great experience
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on Feb 18, 2024
Dear Nigel,thank you for the glowing review with such an high score!It's fantastic to know our efforts are making a positive impact, together with the stragical position to reach the bus terminal and train station.We appreciate your support and hope to continue exceeding your expectations. We will share your kind words with our staff, always reliable to suggest tips and places to visit or for dining.We are sorry for the scaffoldings, which are of the walls property to renovate the facades and refresh them, and which affect temporarly some windows, facing on the surrounding areas.Thanks to your positive feedback.We can't wait to welcome you again.Best regards.

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located. Good breakfast. Best of all was the friendly & helpful staff. Only downside was that our room was located directly below the kitchen so there was breakfast prep which kept me awake from 12-2 am and again 5-7. Earplugs helped but this was a downside related to our particular room.
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on Feb 18, 2024
Dear Carol, thank you very much for your positive review, giving us the the highest score.We are sorry for the inconvenience of the noise you listened for the breakfast preparation. We will take in great consideration your feedback referring to it to improve the quietness during those periods of time.We thank you very much for the good feedback about the breakfast time, our attentive staff and the position of our hotel.We hope to welcome you again for a future visit to Venice.Best regards.

10/10 Excellent

Kwai Fung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff service
Stayed 4 nights in Feb 2024
Response from Front Desk Manager on Feb 15, 2024
Dear Kwai Fung,thank you for the glowing review with such an high score!It's fantastic to know our efforts are making a positive impact. We appreciate your support and hope to continue exceeding your expectations. We will share your kind words with our staff. Thanks to your great feedback. We can't wait to welcome you again.

10/10 Excellent

Karl Orfeo, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, clean and surprisingly spacious room, and an easy walk from train station (which was important to us).
Stayed 1 night in Dec 2023
Response from Luigi on Feb 5, 2024
Dear Mr. Karl Orfeo,thank you for being our guest during your visit to Venice! We are delighted for your so positive and kind words. Our position is quite strategic to move all over the city and islands and ouside from Venice, especially to reach the train station Santa Lucia.We put lots of attention to make the stay in the room comfortable and relaxing and our staff put lots of efforts to give the best experience possible. We hope to welcome you again for a future stay.

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Erika on Dec 25, 2023
Dear Leonid,thank you very much for giving us the highest score. It represents our daily efforts to give the best service possible and that we keep following the right path.We wish you Merry Christmas and all the best for the new year coming.Looking to welcome you again for another visit to Venice,Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very clean and beautifully decorated. A lovely place to stay.
Stayed 2 nights in Dec 2023
Response from Erika on Dec 20, 2023
Dear Guest,thank you for the glowing review with such an high score!It's fantastic to know our efforts are making a positive impact. We appreciate your support and hope to continue exceeding your expectations. We will share your kind words with our staff Thanks to your feedback.We can't wait to welcome you again.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience staying at the Arcadia!
Stayed 1 night in Dec 2023
Response from Erika on Dec 5, 2023
Dear Mrs. Haile, thank you verymuch for your positive review, giving us the the highest score.We are thrilled to hear that you had a great expedrience with us.We hope to welcome you again for a future visit to Venice.

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location near vaporetto and the train station. Exceedingly charming hotel, with delicious breakfast. Concierge was beyond helpful. Exemplary service. I will stay here again when I return to Venice.
Stayed 7 nights in Nov 2023
Response from Front Desk Manager on Feb 15, 2024
Dear Martha,thank you very much for giving us the highest score. It represents our daily efforts to give the best service possible and that we keep following the right path. As per your mention our location is exactly one of the most strategical ones to move all over the city and to reach both the train station and the airport with the public service.We will try to give you more tips about visiting some special places.Looking to welcome you again for another visit to Venice.Best regards

10/10 Excellent

TANYA, kinburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our trip to Venice. Only an 8 minute walk from the train station, no water taxi needed. It is very clean and quiet. The bed was very comfortable and the bathroom and shower were A . The breakfast was exceptional, super professional staff - I highly recommend this hotel and would stay there again.
Response from Luigi on Nov 28, 2023
Dear Mrs. Laughlin,thank you for being our guest during your visit to Venice!We are delighted for your so positive and kind words. Our position is quite strategic to move all over the city and islands and ouside from Venice. We put lots of attention to make the stay in the room comfortable and relaxing and our staff put lots of efforts to give the best experience possible. We hope to welcome you again for a future stay.Best regards

10/10 Excellent

Mary Ellen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
This is an amazing hotel, and the staff are so welcoming, they walk you to your room instead of pointing their finger on where to go, they walk you to the breakfast buffet, service is exemplary! The only thing was the bed, we reserved a room for three people, and the twin bed sagged and was very uncomfortable. Other than that, I would return again!
Stayed 1 night in Nov 2023
Response from Erika on Dec 5, 2023
Dear Mrs. Derosa,thank you for the glowing review!It's fantastic to know our efforts are making a positive impact. We appreciate your support and hope to continue exceeding your expectations. Gladly we are cheking our furnitures to improve the comfort of the bedding, thanks to your feedback.We can't wait to welcome you again.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff and hotel Arcadia was superb, from before we got there, right through to our unfortunate early departure. They were helpful and went above and beyond kind and patient. My sister fell ill while we were there and they helped me facilitate our early check out and helped me get my sister and our luggage to the water taxi. While l understand 'policy', l was disappointed that l couldn't get refunded for the nights l wasn't there due to my sister's illness. Otherwise, the hotel was a wonderful place with great people and in a perfect area of town, for my tastes and needs. If l get to return to Venice, l will hope to stay there again. Mark Jensen
Stayed 5 nights in Nov 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quaint hotel with great staff. Very friendly environment. Clean comfortable rooms and a great breakfast that was included with our stay. Very happy with our choice to stay at this hotel.
Stayed 2 nights in Nov 2023
Response from Luigi on Nov 25, 2023
Dear Mr. D'Anjou,Thank you for being our guest for your stay in Venice!We gladly shared your words with our staff and it was a very good gift for them to receive. We are also delighted, that you noticed our best strenght points during your stay with us!We hope to welcome you again in the next future.Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Erika on Dec 25, 2023
Dear Guest,thank for your reviewing us with such an high score.We are delighted to receive 10, because it represents our daily efforts to guarantee an high quality service in our boutique hotel. We wish you Merry Christmas and looking for welcoming you again in the next future.Best regards

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Beautiful sitting and breakfast area room. Very helpful staff. Great location.
Stayed 2 nights in Oct 2023
Response from Erika on Dec 20, 2023
Dear Mr. Hertneky, thank you for the glowing review with the highest score! It's fantastic to know our efforts are making a positive impact. We appreciate your support and hope to continue exceeding your expectations. We are also delighted, that you noticed our best strong points during your stay with us, such as the high quality products during breakfast time and our staff attitude, caring and attentive to every small detail. We can't wait to welcome you again.

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Luigi on Mar 3, 2024
Dear Alan, thank you verymuch for your positive review, giving us the the highest score, with an overall 5!We hope to welcome you again for a future visit to Venice.Best regards.

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming hotel and staff. Great breakfast and comfy rooms that are updated and fresh. Quality boutique hotel
Stayed 1 night in Oct 2023
Response from Erika on Dec 1, 2023
Dear Paula,thank you very much for staying with us during your stop in Venice!We are delighted by your kind words about our staff attitude, which is one of our strenghts. You noticed also the importance we put regarding the quality of products for the breakfast time. We hope to welcome you again for another visit to Venice

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Very comfortable and clean. Great location. Walking distance to the train station. Great restaurants nearby. Very friendly and helpful staff.
Stayed 3 nights in Oct 2023
Response from Erika on Dec 1, 2023
Dear Mrs. Hiehle,Thank you for being our guest for your stay in Venice! We are delighted by your kind words about our staff attitude, which is one of our strenghts. We are also delighted, that you noticed some of our best strong points during your stay with us, such as cleanliness and the strategical position! We hope to welcome you again in the next future.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was knowledgeable and helpful. The breakfast was absolutely delicious! Beautiful room and dining area-we will be back!
Stayed 3 nights in Sep 2023
Response from Erika on Dec 1, 2023
Dear Mrs. Conn,Thank you for being our guest for your stay in Venice!We gladly shared your words with our staff and it was a very good gift for them to receive. We are also delighted, that you noticed our best strenght points during your stay with us!We hope to welcome you again in the next future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Venice
Arcadia was recommended by a friend, and didn't disappoint. It was in a perfect location in a great buzzy little street, full of life right outside the front door, but never noisy or rowdy. Everywhere of interest (for us) was within an easy walk. Plenty of excellent restaurants within a few minutes walk. The welcome was very friendly, the room well equipped with quality fittings. It wasn't huge, but was plenty big enough. Space is at a premium in Venice! There was a good selection for the buffet breakfast, which set us up for the day. All the staff were polite and friendly, always happy to help. Couldn't fault it really, and would definitely stay there again if we return to Venice. Thank you Arcadia!
Stayed 4 nights in Sep 2023

10/10 Excellent

Hadi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great spot, walking distance from the train station and you only have to walk a few min and pass one bridge. The only issue we had was the stairs that we had to go up to get to the reception and then a few other stairs to our room. There is no elevator and bell boy. You are on your own and if you are super tired after a long trip, get ready to carry your bags.
Stayed 2 nights in Sep 2023

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very easy to find! Our room was nicely appointed, with a really nice bathroom / shower. But it was very small - including not even having a closet. We would not have been able to fully unpack had we wanted / needed to do so. Some of the staff was wonderful. However, the two men at the front desk were a bit aloof with us. If you're okay with a small room - I would recommend this hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Safa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanus

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 2 nights in Aug 2023

6/10 Okay

Jennifer

Traveled with partner
Liked: Amenities
We were a little disappointed when checking in we found out we had a room attached to the check in desk. I feel this is something they should include as a notation when selecting this room. They changed our room the next day and it was smaller with less amenities and this again was not communicated. Otherwise, it was a nice hotel, nice breakfast and convenient location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Miss Gemma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A lovely clean air conditioned room. Modern facilities and fresh bedding and towels daily. However, we found the older staff at reception very unaccommodating and quite frankly unpleasant .
Stayed 5 nights in Aug 2023

10/10 Excellent

TAEKEUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for transportation and very kind staffs.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tahlia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location in Venice, everything was very close. The rooms were modern and comfortable and the staff we very kind and helpful. I left my AirPods in the room after checking out and they sent us a message as soon they found it and lucky we were still in the area to pick them up. Very good stay.

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The property is classic however some things needed attention.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Excellent stay ! Excellent location. It’s very close to the train station and water buses. Especially the airport water bus, which is a 5 minute walk. First impressions were great. Easy and fast check-in, and all reception team very friendly and professional. Small reception area, but it is Venice. The room was very stylish and clean. All the team work very hard, and nothing is too much trouble. From housekeeping, to the reception. There is always someone available 24 hours. Their knowledge of the city is great. Some have worked in the hotel for many years. The breakfast is great too ! I had injured my ankle and they helped me with ice from the bar, and showed genuine concern. Very good experience. Can definitely recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

ARIFA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and wonderful service
Stayed 1 night in Aug 2023

10/10 Excellent

cassandra

Traveled with partner
Liked: Amenities
Beautiful hotel, staff are very friendly and helpful.
Stayed 9 nights in Jul 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Wonderful staff. Excellent experience.
Stayed 3 nights in Jul 2023

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing with a huge variety. Hotel in an excellent area. Staff went out of their way to make hotel very inviting. Would stay there again. Bed super comfortable with great linens. Hotel beautiful
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Stayed 3 nights in Jul 2023

8/10 Good

Wendy

Stayed 3 nights in Jul 2023

10/10 Excellent

benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station, nice property on the ghetto
Stayed 2 nights in Jul 2023

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location near the station. Our room was clean and spacious but was very close to reception, able to hear all conversations.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great welcoming at the hotel. Front desk Associat was very helpful and friendly. She helped us finding the places we wanted to visit. She also gave us a map and she circled the attractions. Great location, close to everything. Also walking distance to train station. Hotel is super clean and organized. Breakfast is awesome. We loved our stay at this hotel. We highly recommend this hotel and we will come back again
Stayed 2 nights in Jun 2023

10/10 Excellent

Rivka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was super!!! The staff helped us with everything in a kind, friendly, patient, and timely manner. Thank you Arcadia staff for our really beautiful and comfortable stay. The place was beautiful, sparkling clean, and comfortbale.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, location, and breakfast! The staff were excellent.
Stayed 2 nights in Jun 2023

6/10 Okay

Rula

Traveled with family
Liked: Cleanliness, property conditions & facilities
was just an ok location 20 min walk from the center and passing touristic boring shops.
Stayed 2 nights in May 2023

8/10 Good

soukaina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location . Highly recommend it .
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and thoughtful We were there on our honeymoon and nothing was too much for them The room was excellent, spacious clean massive comfy bed and the bathroom shower was very good Breakfast is great value too We can’t say enough about how good this little hotel is, we Will absolutely be coming back here very soon Thank you so much Paul & Lisa
Stayed 3 nights in Jun 2023

10/10 Excellent

Sing Teng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really great service from the helpful staff members. The room was comfortable and clean
Stayed 2 nights in Jun 2023