Dreadful attitude of reception staff upon arrival, no empathy or willing to honour my booking that they cancelled, due to Expedia not sharing my updated card details. Way overpriced for what we got €200 for 1 night.
Our rooms weren’t ready so waited in the lobby, no toilet roll, hand soap, paper towels or a hand dryer working in the toilet just off reception area. Dining area was covered in folded laundry all over the tables so assumed no food was available not that we would’ve ate there as reception and lobby area looked like they hadn’t been cleaned in years. Lift not working but staff took our luggage up to the 2nd floor.
Rooms were okay but pillow very hard. Overall I wouldn’t recommend this hotel.