Front of property

Reviews of Hotel Ducale

3 out of 5
Hotel Ducale
Via Triestina, 5, Favaro Veneto, Mestre, VE

Reviews

7.0

Good

Rating 10 - Excellent. 169 out of 1001 reviews" "
Rating 8 - Good. 400 out of 1001 reviews" "
Rating 6 - Okay. 250 out of 1001 reviews" "
Rating 4 - Poor. 120 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Leo

Room and bathroom too small.
Stayed 8 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable near airport - very friendly staff
Stayed 1 night in Nov 2023

6/10 Okay

Amir

Liked: Staff & service, amenities
Close to the airport. Close to the public transport. Fair enough for one night stay,
Stayed 1 night in Oct 2023

2/10 Terrible

Anita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Noise of saw and pipe being cut in the middle of the night. Arrived early and had to pay 20 euros to have the suitcases in the lobby till check in. Clerk was not amiable when we were leaving at 1:30 am.
Stayed 1 night in Oct 2023

8/10 Good

Riccardo

Liked: Cleanliness, staff & service
Easy peasy chill neighborhood, close to the airport by cab but a bit complicated by bus
Stayed 1 night in Oct 2023

4/10 Poor

Ruth Krisel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't change the towels in our stay nor they clean the room.
Stayed 2 nights in Oct 2023

6/10 Okay

Jose

Traveled with group
Liked: Staff & service
Disliked: Amenities
For the price is ok. However the room eas very dusty, only a miniature soap bar and the tv remote was never fixed. The property itself needs more cleaning and less clutter.
Stayed 4 nights in Oct 2023

2/10 Terrible

Jess

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely disgusting to stay in. We arrived early before check in and the owner charged us an extra 10 EURO to get into our room 30 minutes early before the 3pm check in time even though the room was ready. They hardly spoke any English which made it very difficult to communicate. Once we got into our room it was filthy and very unclean. Our door did not lock properly so it made us feel very unsafe. I would not recommend this hotel at all.
Stayed 1 night in Sep 2023

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff guy was very informative
Stayed 1 night in Sep 2023

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait over 15 minutes to get to talk to the receptionist as he was rude talked to his friends Filled the lobby fridge and ignored my wife and I standing. The shower was so dirty and disgusting that neither my wife or I showered in the morning. The TV was useless and the room safe was broken and not working.
Stayed 1 night in Sep 2023

6/10 Okay

Liliana

Traveled with group
dusty
Stayed 1 night in Sep 2023

4/10 Poor

RAQUEL, orlando

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Cigarette smell,tiny shower and outdated
Stayed 1 night in Sep 2023

6/10 Okay

Helen

Disliked: Property conditions & facilities
This hotel is located well near to airport and good transport links into Venice (about 30 mins on Tram) and also centre of Mestre (roughly 10/15 mins on Tram) Very dated interior but was clean. Had room in front of hotel which was very noisy up to about midnight and then very early in morning as on main road and can hear traffic.
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and public transportation.
Stayed 2 nights in Sep 2023

8/10 Good

Nasim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Aug 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

William

Traveled with group
Liked: Staff & service
Needs a stronger AC
Stayed 2 nights in Jul 2023

2/10 Terrible

Anna

Stayed 1 night in Jul 2023

4/10 Poor

Enrico

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was noisy and far to basic for 3 star. Would rate as 1 star.
Stayed 4 nights in Jun 2023

2/10 Terrible

shijie

Stayed 1 night in Jun 2023

8/10 Good

Diane

Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Stayed 1 night in Jun 2023

4/10 Poor

Ying

Too small but convenient

4/10 Poor

cesar evelio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Anatoliy

The front desk resorption worker was so rude. I saw lots of dust, I asked if the room is clean, he started insulting me saying that I am the dust, If I need I can clean it. We immediately left because he was yelling and it was scary. We left to a other hotel right away.
Stayed 1 night in May 2023
Response from hasan on May 28, 2023
HaHa,Good lie, should be awarded. This lady wanted to check in at 11.30 am. But our check in start at 15.00. Give us threat to call police if we do not give room immediately. Than started to complain different things than escape from our hotel. Poor lady.

4/10 Poor

Jim

Stayed 1 night in May 2023

4/10 Poor

James

Stayed 1 night in Apr 2023

2/10 Terrible

Ruth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ducale is very dirty and definitely not worth the price I paid. There was a bad stench throughout the entire hotel. The doors didn’t lock and it looked very different from the advertisement. I wouldn’t recommend this hotel.
Stayed 4 nights in Feb 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable with a very versatile location to enjoy Venice.

6/10 Okay

Laurie

Traveled with family
Liked: Cleanliness
very basic, no frills
We stayed in this hotel near the airport because we had a very early morning flight back to UK. Hotel was very basic, but adequate for purpose apart from one of our three rooms where window did not close and let smells from takeaway and street noise in. Staff were friendly enough.
Stayed 1 night in Nov 2022

10/10 Excellent

Neil

Stayed 1 night in Oct 2022

4/10 Poor

Shelley

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
Dreadful attitude of reception staff upon arrival, no empathy or willing to honour my booking that they cancelled, due to Expedia not sharing my updated card details. Way overpriced for what we got €200 for 1 night. Our rooms weren’t ready so waited in the lobby, no toilet roll, hand soap, paper towels or a hand dryer working in the toilet just off reception area. Dining area was covered in folded laundry all over the tables so assumed no food was available not that we would’ve ate there as reception and lobby area looked like they hadn’t been cleaned in years. Lift not working but staff took our luggage up to the 2nd floor. Rooms were okay but pillow very hard. Overall I wouldn’t recommend this hotel.
Stayed 1 night in Oct 2022
Response from hasan on Oct 13, 2022
Before book something must see the hotel facilities. Check in time, breakfast included or not than complain. And dont forget to update your valid credit card. We often see some clients give invalid credit card like you than not come, ultimately its hotel loses. We are going to permanently close hotel collect booking.

6/10 Okay

paola

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is wear out and while checking in I spot a beetle running on the floor. Everything looks so in need of a huge cleaning and maintenance. The light card is so disgusting and the parking lot need to be cleaned as well
Stayed 1 night in Sep 2022
Response from hasan on Sep 18, 2022
Our renovation is going on. That why parking lot not 100 clean.

2/10 Terrible

Oren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel! This place needs to be shot down!
Terrible hotel, bad service. Old facilities and smell of cigarate smoke all over. The elevator was not working Noisy environment. Small room and small shower. Everything was bad!. It doesn’t met my expectations. How this kind of hotel is in your lists at all? Its a scam! Our night was a nightmare
Stayed 1 night in Sep 2022
Response from hasan on Oct 7, 2022
Good short of pics....

6/10 Okay

gillian

Disliked: Staff & service
Not got the services
Cheap hotel you get what you pay for however we chose this due to its proximity to the airport and its shuttle service to the railway station as we needed to be on a train the next morning . This hotel does NOT offer any of the advertised shuttle service the best they can do is tell you where the bus stop is
Stayed 1 night in Aug 2022
Response from hasan on Sep 18, 2022
Thanks for understanding...you got what have you paid.-HD

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Richard

Stayed 1 night in Jul 2022

6/10 Okay

lewis

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Leslie

Stayed 1 night in Jun 2022

6/10 Okay

Fabiano

Disliked: Cleanliness
Nice hotel
Everything went great, staff work fast and good. The only thing is the smell of cigarettes in the room. If you want to save money, it's really a good place to stay.
Stayed 2 nights in Aug 2021

8/10 Good

WIZHER, PLANTATION,FL.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKED THE PLACE SO MUCH, I STAYED ANOTHER DAY. STAFF WAS EXCELLENT AGAIN. THANKS TO THEM, I WAS ABLE TO GET TO SEE THE SIGHTS AND COME BACK WITHOUT GETTING LOST.
Stayed 1 night in Feb 2020

10/10 Excellent

WIZHER, PLANTATION,FL.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKED THIS PLACE A LOT. THE STAFF WAS VERY HELPFUL IN HELPING ME GET AROUND TOWN AND TELLING ME WHERE TO GO TO SEE THE SIGHTS. I HAD A NICE BREAKFAST AND DINNER WAS GOOD AS WELL. I WILL LOOK THEM UP AGAIN NEXT TIME I COME TO VENICE.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay here again. Not what we thought we were paying.
Stayed 3 nights in Oct 2019
Response from Ahsan on Nov 11, 2019
Thanks and good bye.....

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
The hotel is located really near bus station. There is restaurant and bar just around the corner. The cleanines of hotel was terrible. Spider net and dust every where. And the rum was really tiny and chaby. The personal are friendly. The breakfast's serving a time was excellent but it wasn't never ready on time 07:00-09:30.
Stayed 3 nights in Oct 2019

6/10 Okay

Akos

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay
The stay was okay coz just passing through, tiny shower cubicle, dated furniture and carpet. Bed comfy tho. The breakfast is cold buffet with not to much selection. Even 1 peach is cut up for million slices like i would give my 1,5 year old child.
Stayed 1 night in Sep 2019
Response from Ahsan on Sep 20, 2019
EXactly, Thanks for understanding, You get what you pay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great on bus line from airport and close to pizza places and grocery store and a few restaurants
Stayed 1 night in Sep 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very good hotel ، Wonderful staff ، Delicious food , Comfortable bed and excellent cooling , I thank the staff Especial Lady (reception Girl)+ jamal (The cook) + silva .
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close ish to the airport direct in the bus line and also steps to bus stop for direct bus to Venice center. The only downside is the price of the bus tickets in Venice compared to the rest of Europe.
Stayed 1 night in Aug 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019