Deluxe Room, Lagoon View | View from room

Reviews of Londra Palace Venezia

5 out of 5
Londra Palace Venezia
Riva Schiavoni 4171, Venice, VE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 395 out of 475 reviews" "
Rating 8 - Good. 65 out of 475 reviews" "
Rating 6 - Okay. 7 out of 475 reviews" "
Rating 4 - Poor. 5 out of 475 reviews" "
Rating 2 - Terrible. 3 out of 475 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gisely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Nov 2023
Response from Alain Bullo on Dec 8, 2023
We are happy Gisely, to see that you had a wonderful stay in a wonderful location :)We hope to see you again!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about to close for refurbishment (late 2023) so I expect it will be 5 stars for everything when we return.
Stayed 4 nights in Nov 2023
Response from Alain Bullo on Dec 8, 2023
Dear James, we are glady to see that you enjoyed your stay with us! We close every year to make renovation and to always give our best to make our guest's stay always memorable and unique! We are happy to see that you noticed it and we hope to see you again here with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and nearby to St Marks and thev Doge Palace.
Stayed 5 nights in Oct 2023
Response from Alain Bullo on Dec 8, 2023
Dear John, We are very happy to see that you loved our location that helped in a memorable stay!Thank you for your feedback

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! Every staff member provided amazing customer service and took great care of us. Look forward to staying there again!
Stayed 5 nights in Oct 2023
Response from Alain Bullo on Dec 8, 2023
Dear Anthony, we are very happy to see that you had a wonderful stay thankking our Team that gave the extra touch! Le look forward to see you again here with us!

10/10 Excellent

Gloria, Salt Lake City

Stayed 3 nights in Oct 2023
Response from Alain Bullo on Dec 8, 2023
Thank you Gloria for this score! We know that we are going the right way! :)

10/10 Excellent

Steven, Troy

Stayed 2 nights in Sep 2023
Response from Alain Bullo on Dec 8, 2023
Thank you Steven! We hope to see you soon here with us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

ian

Stayed 3 nights in Aug 2023

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help was excellent.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem. Service was outstanding, rooms comfortable and spacious, location excellent.
Stayed 1 night in Jul 2023

2/10 Terrible

Noor, Houston

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 2 nights in Jun 2023
Response from Alain Bullo on Jun 19, 2023
Thank you Michael!It is very important for us and our Team to see that we made your stay so special!We hope you fully enjoyed Venice and the Londra Palace Venezia and to see you again!

10/10 Excellent

PHIL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and the room. Cleaning staff very good.
Stayed 4 nights in Apr 2023
Response from Alain Bullo Maitre de Maison on Jun 5, 2023
Dear Phil, Thank you for your lovely words!We are happy that you loved our rooms and location and that our cleaning Team gave an extra touch to your stay! We hope to see you again here with us

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel, great and very helpful staff plus fantastic location. Would definitely recommend.
Stayed 3 nights in Apr 2023
Response from Alain Bullo Maitre de Maison on Jun 5, 2023
Dear Gail, We are very happy that you loved our Hotel and that our Team made your stay so special! We hope to see you again here with us

6/10 Okay

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was not friendly and sofa bed was very uncomfortable for 100 euro extra paying I would not definitely come back this hotel
Stayed 1 night in Apr 2023
Response from Alain Bullo on Apr 18, 2023
Dear Esther, Thank you for your important feedback. We are sorry if you didn't find comfortable our sofabed as all our rooms and beds are new and we always had very good feedback. if you have suggestions we will be happy if you can contact us directly! We hope to have the opprtunity of welcoming you again here with us.

10/10 Excellent

Colin

Stayed 2 nights in Mar 2023

10/10 Excellent

David

Stayed 3 nights in Mar 2023

10/10 Excellent

M

Stayed 2 nights in Mar 2023

10/10 Excellent

roberta

Stayed 4 nights in Feb 2023

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable hotel in every respect. The staff were friendly, extremely helpful, and personable. The hotel's location was perfect, close to everything but not crowded. Our room was gorgeous, clean, and had a lot of character. We would definitely stay at the Londra Palace again. Grazie!

10/10 Excellent

Emilee Michele Ambrose, Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we’ve ever stayed in. The best staff, location, updated facilities and cleanliness! So gorgeous and it felt like such a treat to be so welcome here.

10/10 Excellent

GARRICK JEFFREY, SEMINOLE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & property are amazing!!! Located just steps away from St. Marks Square & Basilica, this 5 star hotel is ideally located for a great trip to see the treasures of Venice, Italy 🇮🇹

10/10 Excellent

Shannon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right in the heart of Venice! Gorgeous hotel with amazing staff, definitely white glove treatment. Everyday the knowledgeable staff would greet us and ask us if there was anything they could do for us. We did have them arrange a few dinners and a romantic Venetian limo tour of the canals at sunset ( their suggestion) Fantastic! The breakfast served on the patio is delicious and again the staff saw to our every need. We were celebrating a birthday and anniversary , and they sent Prosecco and a treat to our room for us to enjoy. This property is steps away from transportation ( water taxi or ferry) but we could walk everywhere we wanted to go with ease. The rooms are well appointed, spotless, and have all the amenities you would expect, including a Nespresso coffee machine stocked daily. Definitely a jewel in the heart of Venice!
Stayed 2 nights in Oct 2022

10/10 Excellent

Ahmad, CHICAGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, delicious breakfast, friendly and very helpful staff. Definitely worth it and highly recommended
Stayed 2 nights in Oct 2022

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with fantastic, friendly staff in a perfect location. Highly recommend and can’t fault a single thing. The whole stay was wonderful.
Stayed 2 nights in Sep 2022
Response from Alain Bullo on Oct 11, 2022
WOW Alison! Thank you for these beautiful words!e are so happyto se that your tay was soo wonderful and wehope to see you again here wih us for other beautiful moments

10/10 Excellent

Mark

Stayed 2 nights in Sep 2022

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff, excellent location and facilities.
Stayed 2 nights in Sep 2022
Response from Alain Bullo on Sep 16, 2022
Thank you Dominic for your review!We are soo happy to see that you fully enjoyed your stay and that our Team gave the extra touch in this! We hope to see you again here with us

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with terrace in a fantastic location
Fantastic location, great rooms. The concierge arranged pass for us to the main attractions saving us so much time, we also took a boat trip to a glass factory arranged by the hotel, and it was fabulous. The cocktails on the terrace are a must. Only feedback is that it was a little transactional on check out.
Stayed 3 nights in Sep 2022
Response from Alain Bullo on Sep 16, 2022
Dear Alan, thank you for these beautiful words.We are very happy to se that our Concierge helped you to well organise your stay giving you this beautiful memory and that our barmen gave the extra touch with our special cocktails! Thank you for your feedback that can help us to improve and we hope to see you agai here with us.

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is like you see on the picture but no balconee! Very well located near Doge Palace (a must)
Stayed 2 nights in Aug 2022
Response from Alain Bullo on Sep 5, 2022
Dear Brubo,also if wasn't booked with balcony we are so happy to see that you fully enjoyed the view from your room and your stay here with us!We hope to see you again at the Londra Palace

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, helpful concierge & comfortable
The hotel was conveniently located and had amazing views. Our room was ready upon our arrival (an hour prior to official check-in). The key is an original skeleton key and the hotel allows you to leave it with concierge while away, so you don't need to carry it with you. The concierge was extremely helpful arranging dinner reservations and water taxi to the airport. The room was spacious for Europe and the bed was much more comfortable in comparison to other similar hotels in Italy. Free water was provided in our room daily as well as a nice tin of cookies upon arrival. Service in the restaurant/bar was the only part of the stay that was a bit below average. We choose to have the complementary breakfast each morning and my husband ordered a cheeses that were never delivered and asked for salt and pepper for the omelet that was never provided.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2022
Response from Alain Bullo on Sep 5, 2022
Thank you Ricardo for the Top score given! We are so happy to see that yiur stay was so good!

10/10 Excellent

Saeeda

Stayed 1 night in Jul 2022

10/10 Excellent

afshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2022

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Londra Palace is great. The team there was incredibly attentive and provided incredible service. Their attention to detail and being proactive to make our stay amazing was impressive. I stay at some of the most exclusive hotels around the world and the staff at the Hotel Londra Palace was definitely comparable.
Stayed 3 nights in Jun 2022

10/10 Excellent

RODNEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Our concierge, Andrea helped plan our limited time in Venice with fine restaurants and tours. Can't beat the location and hotel assist with transportation to airport
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Stayed 3 nights in Jun 2022

10/10 Excellent

Haider Aziz

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very friendly staff, excellent location & facilities
Stayed 4 nights in May 2022

6/10 Okay

Glynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location.
Stayed 2 nights in May 2022

10/10 Excellent

Alice

Stayed 1 night in May 2022

10/10 Excellent

Sally

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had the most amazing stay for our 25th wedding anniversary and the view from our room was incredible - it was so close to the water taxis, St Mark's Square yet felt a world away.. watching the hustle and bustle of life below only added to the enjoyment and not noisy with the windows closed. Rooms superb and very comfortable and all staff excellent. Would highly recommend
Stayed 4 nights in May 2022

10/10 Excellent

Daisy, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 3 nights in Mar 2022
Response from Alain Bullo on Apr 11, 2022
Dear Daisy, Thank you for your top score! We are so happy that you had a perfect stay and we hope to see you again for another memorable stay. Alain Alain Bullo General Manager

10/10 Excellent

monica

Traveled with partner
Liked: Cleanliness, staff & service
It’s absolutely beautiful
Stayed 2 nights in Mar 2022
Response from Alain Bullo on Apr 11, 2022
Dear Monica, we are so happy that you had a lovely stay and we hope to have the pleasure of welcoming you again here with us! Alain Alain Bullo General Manager

10/10 Excellent

Deborah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were exceptional. The room was beautiful and the view stunning. We couldn’t fault the hotel at all and will definitely be coming back. Than you for a wonderful stay!
Stayed 3 nights in Feb 2022
Response from Alain Bullo on Feb 19, 2022
Thank you Deborah for describing your stay at the Londra Palacewith such lovely words that warmed our hearts and make us happy to be part of this beautiful experience. We will be happy to welcome you again here with us! Alain Alain Bullo General Manager

10/10 Excellent

Amir

Stayed 7 nights in Dec 2021

10/10 Excellent

Bita

Liked: Cleanliness, staff & service
Great staff- comfortable room; great location
Stayed 3 nights in Dec 2021
Response from Alain Bullo on Dec 26, 2021
Dear Bita, thank you for your great review, letting us know that you had a great time here with us, and that makes us so happy! Alain Alain Bullo General Manager

10/10 Excellent

Shallom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely love Londra Palace. This was our fourth time staying there. Location, service, cleanliness of this luxury hotel is unmatched. We cannot wait to go back:)
Stayed 1 night in Dec 2021
Response from Alain Bullo on Dec 19, 2021
Dear Shallom, we wish to thank you for these beautiful words! It is always a pleasure to welcome you here at the Londra Palace and we are so happy that you feel like home and that your stays are always so special! We look forward to welcome you again here with us! Alain Alain Bullo General Manager

10/10 Excellent

Irena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 4 nights in Nov 2021
Response from Alain Bullo on Dec 4, 2021
Dear Irena, Thank you for your review, we are really happy that you had a lovely stay at the Londra Palace and we hope to see you again here with us! Alain Alain Bullo General Manager