Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Oxford

Good Value for high season

Posted Aug 16, 2009 on Hotels.com
Hotel was clean and a good value for high season. No balcony but you can sit on the ledge of the window for a cool experience. It is off the grind set back in Castello and an easy walk to Zaccharia ATV stop. The hotels in Venezia are not like the traditional rooms in the states or UK, old and traditional by design. Hence there are certain things that go with that territory. With that said, the Palazzo is a good value.
4 out of 5
by A verified traveler from New York, NY

Lovely... but not as nice as the pictures would want you to believe

Posted Jul 22, 2009
This hotel was very nice... although the room and building I stayed in was nothing like what was in the pictures on the website, so I didn't quite get what I was expecting. The hotel was clean and the staff were friendly and helpful. It's very close to St. Mark's square and the water, but I was traveling alone and felt a little sketchy returning to the hotel after dark, as it was slightly off the beaten path.
5 out of 5
by A verified traveler from herts

wonderful city break

Posted Apr 29, 2009 on Hotels.com
fantastic hotel very impressed;we felt we were back in time but with lovely bathroom and breakfast. very convenient for everything including waterbus from the airport. full marks all round
4 out of 5
by A verified traveler from Irvine

Ok Hotel

Posted Apr 22, 2009 on Hotels.com
This hotel was convienently located near san marcos square. The staff was friendly and we had free internet use. The room we stayed in was just ok. We were at the top of a fifth floor building. Not the building from the picture. They put us in a room in a building 50 yards away from the main hotel. The room was in the extra attic space so the roof in the room was extremely low. Overall, the hotel was a little pricey for what it was but it's venice. Everythings a little expensive there.
4 out of 5
by Rebecca

Good hol in venice

Posted Mar 11, 2009
When we arrived at the hotel we were shown to a room which was very hot, noisy (think there was a generator or something near the window so couldn't open in to cool the room down) and the room was generally very small and not as shown on the hotel's website. We asked to change rooms and this was sorted without hesitation and a free bottle of Prosecco was thrown in too! The room we were moved to was fantastic - very large, comfortable and airy. I would definitely stay here again as the service was good although would specifically ask not to put into our first room again - think it was possibly number 204.
4 out of 5
by A verified traveler from London

Authentic Venetian Experience

Posted Feb 19, 2009
The old residence of the Pruili family, a short walk away from St Marks. Ornately decorated and funished rooms, Great continental breakfast (judge of a good boutique hotel). Choose a suite, as these have double beds in an old wooden frame. The Standard rooms have 2 single pushed together. For the 1st night I had a canal facing room, it was noisy! But for the next 2 nights I moved to an inward facing room and it was perfect. You see canals all day long, so your room does not need to face one! Would return, but only to a Suite.
4 out of 5
by A verified traveler from Romsey, Hants, UK

A Lovely Place to Stay

Posted Feb 9, 2009
Our first trip to Venice, and a delightful experience all round. We had a corner room on the top floor of the annexe, at the junction of 2 canals : beautiful views from all windows. Breakfast was excellent; we used it as our main meal on a couple of days. Beds & pillows were on the hard side, but that seems to be standard in Italy. Staff were very friendly and helpful, and there were gondolas moored outside our front door. Home in the UK seems very dull in comparison now - go and enjoy!
4 out of 5
by A verified traveler from Dubai

very close to san marco square-great position

Posted Dec 17, 2008
The reception staff were really friendly and so welcoming.the furnature condetion was a littel bit old and need some repaire but the style was great.Breakfast was ok and wonderfully filling.We were so happy with the hotel. Sisters on a reunion break. it's location is so close to San Marco yet away from the crowds. Shops abound. ill go there again and again.
5 out of 5
by A verified traveler from Boring, Oregon

Noisy neighbors

Posted Jan 4, 2006
This hotel was very good but we could really hear what our neighbors were doing in their room
5 out of 5
by A verified traveler from Cardiff

10th Wedding Anniversary

Posted Nov 25, 2005
Hotel is a very pretty Palazzo with lots of character. Overlooks 2 canals and is perfectly placed for exploring Venice. An easy 5 min stroll to StMArks,the Doges Palace etc An easy walk of only 5mins from the San Zaccaria water bus stop which serves the Grand Canal and the airport plus other lines, with only 1 bridge at the hotel to carry your case over. Two beautiful mask shops directly opposite the hotel. A really good choice for a Wedding Anniversary weekend as an old palace felt more romantic than a modern hotel. Only downside is we were in room 104 in the main hotel which just happens to be next to the breakfast kitchen. So from 7.30am onwards there is noise of crockery and a dishwasher and staff talking. So if you like a lie in in the morning ask not to be in 104. There also were no tea and coffee making facilities which would have been appreciated as it was November and very cold.