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Reviews of Antica Venezia

Antica Venezia
Piscina Frezzeria - San Marco 1672, Venice, VE

Reviews

8.2

Very Good

Rating 10 - Excellent. 93 out of 212 reviews" "
Rating 8 - Good. 71 out of 212 reviews" "
Rating 6 - Okay. 25 out of 212 reviews" "
Rating 4 - Poor. 12 out of 212 reviews" "
Rating 2 - Terrible. 11 out of 212 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jagjiwanjot

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were awesome. They provided clear instructions on how to get to the property and accessing the property after hours. They offered to help with our luggage on the stairs. Property was clean and met our expectations. For the price we paid, this was a great stay. The terrace was great, they let us hang out of the terrace after check out as we had a couple hours to kill before our train.
Stayed 2 nights in Nov 2023

6/10 Okay

Lok Kin Tony

Traveled with family
Disliked: Amenities
Close to st. Mark's. No elevator, so have to walk up 3 floors.
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Older property / decor with good character
Stayed 3 nights in Sep 2023

8/10 Good

Carla

Liked: Staff & service, property conditions & facilities, room comfort
Great room but unlucky with the shared bathroom ex
The room was great, nothing to say, but we were unlucky with the shared bathroom experience as the other couple vomited and didn't bother to try to clean but we called the hotel and when we returned it was all cleaned so that what mattered the most. Entrance of the hotel not an indication of the outside.
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Amenities
1-Problem with the door code to get in. No receptionist to help. There were 4 other guests that also could not go in. Door was jammed. 2- overall the photos from expidia are from a decade ago the entrance looks like you might get robbed when going in does not look safe at all 3- expidia listed this as a 3 star hotel it looks more like and hostel and not a hotel or pension. 4- ac in the lobby was off we turned it on and some guy came put turned it off and put a sign that said do not touch. 5- place was bad condition shower with mold and really small the room and hot. We would have come out of there sick (asthmatic) 6-customer service the worst, the lady that whatsap me the info for the check in nasty attitude and saying i was exagerating i have pictures and they dont look like a war happend compare to the ones on expidia
Stayed 2 nights in Aug 2023

10/10 Excellent

Jacqueline E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Eben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location
Best part was the location. It was also a nice clean room with a decent shower and all the amenities.
Stayed 1 night in Jun 2023

6/10 Okay

Sinh, Issaquah

Traveled with family
Liked: Staff & service
Excellent location.
Stayed 2 nights in Jun 2023

4/10 Poor

Leah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Towels and sheets were clean. Bed comfortable. In touristy area with lots to see and do. However, floor of room was dirty plus the blankets for the bed in smelled and had stains on them. Furniture/couch in reception area was run down and dirty. Also, it would have been easy to have the area upstairs where they turn on a coffee machine from 8am-2pm to be open a little earlier. The room upstairs with the “fancy” coffee maker is turned off at others time and it has a lot of tables and chairs. It would have been very easy to say have a few breakfast items out from say 8-10. The room is set up for that so it is very strange to only have a coffee machine that is turned off most of the time. Would not go back there. Much better places to stay very close by.
Stayed 1 night in Jun 2023

2/10 Terrible

beth

Stayed 1 night in Jun 2023

10/10 Excellent

Mijo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and friendly
Stayed 1 night in May 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy with Angela the wonderful location and the wonderful room at this hotel
Stayed 2 nights in May 2023

4/10 Poor

Ahmed, Parkland

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very very old and poorly maintained. The blanket was very bad. The hotel was in 4th floor. We had heavy luggage that we had to carry. No proper instruction. Reception was barely there to answer any question. Small room. Dark. The entrance was confusing, wouldn’t go back. Rather pay little extra and book a good hotel because in this island, walking with luggage is tough. Better stay close to train station or water taxi. We had difficult stay. No restaurant or breakfast on site.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Very friendly and helpful staff, a cutie balcony, and excellent location!
Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Don’t recommend.
The hotel is very old and dingy. I would rate this as a 2 star hotel. The room smelled like cheap fragrance. They also charged an $8 “city tax fee” at the end of stay, that was not included in booking or collected at the beginning of stay. I only stayed 2 nights.
Stayed 2 nights in Jan 2023

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very close to St Marks square and lotz of restaurants and shopping. Check in was a little rough as didn’t get code to get in until day before and no internet while traveling. Lovely updated rooms and breakfast area. Entry shared with other business and still in process of remodeling. No desk attendant in evening so had to bring up our luggage up 4 flights of stairs ourselves. Breakfast staff very attentive.
Stayed 4 nights in Sep 2022

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2022

8/10 Good

delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was very nice and staff were very polite and helpful. WiFi didn’t work but the room looked exactly like the pictures and had a very nice charm to it.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ann

Stayed 1 night in Jul 2022

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at breakfast and the front desk. The staff were so kind and gave great recommendations and directions
Stayed 2 nights in May 2022

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a quirky and fun experience. We enjoyed our room and the staff was friendly and very helpful. Our visit was in late November, and our one complaint was that the bathroom was unheated and freezing. We were certain that in summer it would be quite pleasant.
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
The location of the hotel is really good for Venice, but there were several factors that made this stay bad. The hotel room had been updated, but the updates were cosmetic. Major issues included the air conditioning not cooling the room (the room was hot and made sleep almost impossible) and the hot water in the shower not working at times. Additionally the breakfast was the worst we had in ten days in Italy! Wanted to like this hotel, but it was very disappointing.
Stayed 1 night in Jul 2021

2/10 Terrible

Mario

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Charming central hotel. Really comfortable and clean with very helpful and friendly staff
Stayed 3 nights in Nov 2019

2/10 Terrible

Brandon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL
Very dirty and gross. Definitely the worst “hotel” I’ve ever stayed in. There were ROACHES. And the downstairs entrance looks like a dungeon. You can hear EVERYTHING. And you have to slam the doors to get them to close or open. Staff is not very friendly. I would not recommend staying here! Don’t do it. Read the other negative reviews!
Stayed 4 nights in Sep 2019
Response from Ema on Nov 5, 2019
Dear Guest ussually we accept criticism for improvement, but thi is not the case.....We dont replay to you fantasy insinuation.It is clear that the review is not true. This is your revenge for not having had the discount requested, (because you couldn't have breakfast cause your early check out) We thanks all the other guests who have reviewed us help us to improve day by day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
They follow an Old Testament oriented only policy therefore there’s no souls around, everything and everyone is objectified. A bit hard to adapt if you are an European, Christian, Hindu, or Muslim tourist. They even refer to the hotel on a property only basis.
Stayed 1 night in Oct 2019

10/10 Excellent

Aurora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this place is perfect! Very cozy and adorable!! I love all he staff and very accommodating.. breakfast was delicious and the dining was super adorable!! And the place was perfect because it was in the center of San Marco !! I highly recommend this to anyone who plans to visit Venice! Caio for now but we will definitely be back!!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were extremely helpful and Friendly. The coffee was open till 7 PM and had a cute little outdoor terrace
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Beautifully restored old, typically Venetian property. Terrace with views of St. Mark's. Location very convenient. One drawback - room on 4th floor and stairs tiring.
Stayed 4 nights in Oct 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Great location
Great location, breakfast pretty standard for european hotel, room was very venician style but a bit dusty and could do with a few repairs. Entrance to hotel is very eerie but is currently under renevations. One other fault is reception is only manned 7am-7pm.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was misrepresent, the main entrance off the street was disgusting, the building looked to be full of mould.
Stayed 1 night in Sep 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the photos are not the same as those shown when booking, the place is horrible, the door of the room does not close, when entering this dark it looks like a cellar, the dark stairs
Stayed 1 night in Sep 2019

10/10 Excellent

Kelli, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location, just a couple of minutes walk to St Mark’s square and not far from a water bus stop. Staff was friendly and the included breakfast was good. Pay attention to the directions they provide to find the place, it was a bit of a challenge. We were able to leave our bags on the day we checked out until we were ready to head to the train station which was really helpful. Overall great stay.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Nobody available after 7 if you need anything. Left a number but couldn't reach anyone.
Stayed 1 night in Aug 2019

8/10 Good

Aman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a lot of character and is in a fantastic location
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Such a great hotel to stay at! It's in a really nice location to explore. The staff was very friendly and helpful, they let us leave our bags after check out, gave us directions and found us a bottle opener to use for a bottle of wine we bought! Breakfast was delicious, and there's a little outdoor rooftop area you can eat on, or have a drink on. Very lovely.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this because it was very close to St Mark's square and the Basilica. To be honest, Venice is so walkable, we could've stayed about anywhere, but we were literally 2 minutes from the square and the Vaporetto stop. Excellent location. VERY easy to get lost, as building numbers make no sense at all, so pay attention when the owners tell you how to get to the hotel (very necessary instructions). Staff was very pleasant and there was a breakfast included. It was up 4 flights of stairs, so be prepared to climb a lot. Room was small, but certainly serviceable - son and daughter shared a pull out sofa bed. They let us leave our bags before check-in, as well as after check-out, while we wandered around more before our train left. Overall very pleased. Were only in Venice for a little over 24 hours, were jet-lagged and it was 93-95 degrees, so we had a few issues with thirst and fatigue, but the hotel was fine. Thanks again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Antica Venezia. The hotel is in a great location in the city, and the staff was extremely helpful and pleasant. Especially appreciated was the bellman who helped carry our luggage up and down the 4 flights of stairs (no elevator). There is a very nice breakfast area and rooftop patio, though the rooms are very small and a bit awkward being right next to the reception area. Excellent hotel for the price, and we will definitely consider staying again during our next visit.
Stayed 1 night in Jun 2019

10/10 Excellent

MJS, Minneapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Good breakfast and terrace. Quiet and clean. Very close to San Marco square. WiFi not great.
Stayed 2 nights in Jul 2019

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
staff friendly and helpful, very disappointed and will be complaining, not as listed - shared bathroom, 6 flights of stairs to get to reception, no working safe, no indication where hotel is , not signs .
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
It was okay. The room was inclined- meaning we could feel it was sloping to one side.
Stayed 1 night in Jul 2019