Ratings based on 543 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to channel

Posted Apr 17, 2015
Receptionists were very nice. The standard room doesn't have great views of the channel. Could use some upgrades in the rooms. Breakfast was good for being included. . .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Pros: Die gute ruhige Lage
Cons: Der Frühstücksraum ist sehr beengt und klein und sehr bedrückend. Schade, das passt nicht ganz zu den netten Zimmern.
Location: Das Hotel liegt ziemlich zentral und man kann viel zu Fuss unternehmen. Aber auch mit dem Vaporetto ist man schnell an allen zentralen Orten
4 Nächte im Pallazo Cendon waren sehr erholsam. Beim nächsten Venedig Trip kommen wir gern wieder.
4 out of 5
Recommended
for Everyone
by A verified traveler

Zentrale und doch ruhige Lage

Posted Apr 4, 2015
Schnell erreichbar, Wasserbus-Haltestelle sehr nah, ideal zum Erkunden von Venedig!
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel conveniently situated

Posted Mar 18, 2015
Pros: Clean and well situated.
Location: The bars and cafes near by were all excellent with a lively atmosphere in some and a relaxed atmosphere in others.
We found the hotel to be clean and comfortable with very friendly, helpful staff. Breakfast was a delight! Staff could not do enough for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellant Stay

Posted Mar 17, 2015
Good value hotel in excellent position away from tourist spots but near enough to catch water bus or walk to most places. Staff very helpful, good breakfast (catch it early :)) and ideal situation to get to recommended places to eat. Bonus is that hotel is near to where local people shop and eat. Rooms okay, bathroom good, free bottle of wine thrown in... bargain!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Caserta

In zona molto tranquilla e con tutte le attrazioni

Posted Mar 10, 2015
Pros: Ottima posizione e personale gentile e disponibile
Cons: Non saprei
Location: Vicino al Ponte delle guglie con tanti ristorantini nei dintorni
Solo un fine settimana, purtroppo. Ma vero divertimento. VENEZIA unica al mondo
4 out of 5
Recommended
for Couples
by A verified travelerfrom Milano

grazioso albergo sul canale di Cannaregio

Posted Mar 6, 2015
Pros: la posizione sul canale, i dintorni poco turistici e molto veneziani
Cons: La sala della prima colazione molto piccola
Location: posizione perfetta, vicino alla stazione
piccolo palazzetto carino sul canale a 10 minuti dalla stazione. Personale molto gentile e accogliente. Stanze grandi e luminose. L'unico neo la sala della prima colazione molto piccola con alcune sedute che non possono venire utilizzate in presenza di più persone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom São Paulo

Ótimo hotel

Posted Feb 9, 2015
Pros: Estilo, decoração, café da manhã
Cons: Não possui recepçao 24hs, Wi-Fi gratis só nas áreas comuns e não funciona até muito tarde, café da manhã é servido tarde (8:30) se for sair cedo perde
Location: Próximo da estação de trem, em uma rua tranquilo porém bem próximo de várias lojas, restaurantes e bares, meio longe da praça s Marcos
O hotel é próximo a estação de trem, fácil localizacao, prédio do séc XV porém instalações novissimas, muito limpo, equipe muito gentil.
2 out of 5
Recommended
for Couples
by A verified travelerfrom Hong Kong

Dissapointed and Helpless by front desk staff

Posted Jan 12, 2015
Pros: Location and home made crossaints.
Cons: The staff for the afternoon need a customer service introduce course ,sure they never study and have the right formation about hotelerier and tourism.
Location: Hotel located 3 blocks from the st lucia station and side to channel
We have an offer from expedia as vip gold member for this hotel, we choose it as the location looks close the terminal st lucia as we travel over night and arrive at early morning there was nobody to open the door of the hotel. we have to wait some other guest come out and we can get in to cover for the weather rainy conditions. the morning staff was gentle when arrived at 8am and give us a early check in chance and a welcome gift for our member status,thats make us feel good after waiting at morning for couple hours for the check in.,some we didnt mention as everything was good. we dont stay at the hotel must day time as we went out to sightseen around,when we return to our room we found this hotel have no wifi signal,even when we check in mention have free internet for our stay and our room booking was incluided. We have a hard time to deal with the afternoon evening front desk staff to solve the problem,as always says our 2 mobilephones,computer and tablet have configurations problem. next day mornig we have a train departure to an expo in bologna where we have to get and email our pass confirmations. The way to answer is completly awfull as they say are not technician and no other guest mention it dont work,when they have desktop computer in perfect state. after request let us use some hotel computer to get our pass confirmation numbers the same front desk let us wait over an hour as was very busy using the computer.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kent

Brilliant find

Posted Nov 13, 2014
Pros: Great location, nice room, friendly staff, fab shower. Good coffee and juice at breakfast.
Cons: Eggs in the breakfast buffet!
Location: Great location, very close to shops, good bars and restaurants, train and bus station. vaporetta stops close by.
Great location, nice relaxing contrast to busy Strada Nova which is just a few minutes walk away. Easy to find - even without a map! Good places to eat, check out Gam Gam and Pontini just over the canal. Glad we took wellies! Very wet around here when we were there- made it even more exciting! Room very comfortable, friendly staff, great shower! And we got a complimentary bottle of wine on arrival. There is what appears to be a student bar very close and noise can go on into early hours - didn't bother us, nice to hear young folk having a good time. Nice bar though - nice place to sit and have a Spritz! Will definitely come back here