Ratings based on 324 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified travelerfrom cagliari

albergo di charme in posizione stupenda

Posted Mar 23, 2015
Pros: tutto servizi ,cortesia . camera da sogno. prima colazione di ottimo livello
Cons: le pantofole nel servizio di cortesia
Location: tra rialto e san marco e non debbo spiegare le attrazioni. ingresso a meta' del ponte che collega campo s stefano a campo s angelo . t
l'albergo e' stata una piacevole sorpresa. ha mantenuto nelle sale e nelle camere il fascino dell'essere un palazzo antico ma associandolo con raffinata cortesia e servizi al'altezza
3 out of 5
for Everyone
by A verified travelerfrom northamptonshire

Nice hotel, excellent location

Posted Mar 21, 2015
Pros: The location and it was very sytlish
Cons: The cooked breakfast could be kept hot. Afternoon tea was disappointing no coffee available for those who do not drink tea.
Location: Very easy to walk to anywhere in Venice. 5 minutes to St Marks square. Water buses les than 2 minutes away.
Small friendly hotel. Unfortunately our room was very small and we were unable to upgrade. No tea making facilities but hotel receptionist managed to find us a kettle. Great breakfast choice, but cooked breakfast, despite a good choice always stone cold even at 08.00am.
4 out of 5
for Everyone
by A verified travelerfrom uk

Lovely hotel close to St. Marks Square

Posted Mar 20, 2015
Pros: Great location only a 5 min walk from St Angelo vaparetto stop - immediate right as you enter square over bridge directly into hotel. Staff welcoming
Cons: An English news Chanel on the television.
Location: All main attractions close by - visit the Rialto market.
Enjoy just walking around soaking up atmosphere - nice not to have the hustle & bustle of cars. Went on the trip to murano,Burbano, a wet day and whistle stop tour but still enjoyable. Had hot chocolate in St.marks square expensive but ought to be done once. Generally prices not to bad you can get lovely sanwiches / coffee in surrounding cafes.
3 out of 5
for Everyone
by A verified travelerfrom Toulouse

Salle de bain décevante

Posted Mar 16, 2015
Pros: L'accueil La sale du petit déjeuner
Cons: Pas trés facile de trouver l'entrée de l'hôtel un panneau serait bien Dans l'hôtel La salle de bain
Location: Toutes les visites sont possibles depuis ce quartier San Angelo
La chambre était correcte mais vraiment trop petite La salle de bain quant à elle minuscule, l'évier était bouché . Les rideaux n'étaient pas suffisamment occultants pour empêcher la lumiére extérieure d'éclairer la chambre . La situation géographique est parfaite aussi bien pour les visites que pour l'accés depuis l'aéroport
2 out of 5
by A verified traveler

Grazioso albergo a due passi dal mare

Posted Mar 14, 2015
Pros: colaz La colazione
Cons: La correttezza nei confronti del cliente
Location: Buona posizione, vicino ai mezzi di trasporto
Buona parte di quanto menzionato nell'offerta non corrispondeva alla realtà. Stanza carina, bagno accogliente.
5 out of 5
for Everyone
by A verified travelerfrom Carmarthen

Perfect could not have found a better hotel

Posted Mar 11, 2015
Pros: Everything
A lovely weekend stay with friends. Venice is beautiful. Would go again.
5 out of 5
for Everyone
by A verified travelerfrom Paris

Excellent hôtel calme et voluptueux !

Posted Mar 8, 2015
Pros: L’accueil attentionné, la collation de l’après-midi, hôtel romantique à la décoration très belle et bien situé, chambre super confortable, internet+++
Cons: Meilleure information sur la possibilité de visiter gratuitement (aller) avec guide l’atelier de fabrication de la verrerie sur l’île de Murano !
Location: Quartier très calme, à proximité des lieux indispensables à visiter de Venise (place San Marco, Super Palais des Doges, très beau pont de Rialto...) !
Très bon accueil, personnel aimable, attentionné, discret et à l'écoute des demandes des clients! Service impeccable, irréprochable. Hôtel très classe, calme et classé historiquement bien situé pas loin des monuments, places, comme San Marco, Palais des doges, du musée des instruments à corde très beau, du pont Rialto et de son marché de poissons très frais. Chambre cosy, très vénitien tout confort avec internet gratuit à bon débit, petit frigidaire, literie très confortable, et ultra romantique. Petit - déjeuner copieux, délicieux dans une salle très belle. Après -midi avec collation de thé gratuite à commander dès la fin du petit - déjeuner, servie dans une pièce superbement décorée et voluptueuse! Propreté impeccable, petit cour très mignon, et on peut acheter des billets directement à l’hôtel pour les concerts sublimes de Vivaldi. Service gratuit pour aller visiter l’île de Murano le matin.
5 out of 5
for Couples
by A verified traveler

hotel ideal para una estancia tranquila y romantic

Posted Mar 6, 2015
Pros: La decoracion y el trato del personal
Cons: mejorar las amenities del baño
El hotel es ideal por su situacion y por sus instalaciones para pasar unos dias tranquilos y romanticos . La decoracion de las habitacions muy acorde con la ciudad. A destacar la amabilidad y atencion del personal del hotel , atendiendo en todo momento nuestras peticiones. Un reconomiento especial para Nicole que nos ayudo a tener una estancia inolvidable. grazzie mille Nicole
3 out of 5
by A verified travelerfrom Hampshire

Attractive hotel but disappointing room

Posted Feb 27, 2015
Pros: Location, staff and food. Complementary afternoon tea was a nice touch.
Cons: More attention to the practicalities of storage. The room we had would be better as a single.
Location: Location close to many of the main attractions - but in Venice the best thing to do is just wander!
Staff, food and general appearance of hotel were good but we were disappointed with the room - small rooms are OK if there is sufficient storage but there were no drawers for clothes and the wardrobe was mostly taken up by the mini bar and safe - what space there was was difficult to access because the door was obstructed by a bedside table and could only be partially opened. There were no hooks for coats and no where to put cases out of the way - we had hand luggage only so it would be worse with a large case. Heating couldn't be controlled and was constantly very warm. The shower room was adequate but shower head was faulty. The room was next to the kitchen so there was noise from staff preparing breakfast from early morning. We did ask reception staff if we could move but were told the hotel was full. Other rooms in the hotel may be fine but I wouldn't recommend the room we stayed in.
5 out of 5
for Everyone
by A verified travelerfrom Brasil

Esplêndido, maravilhoso!!! Splendid, wonderful !!!

Posted Feb 26, 2015
Hotel é um verdadeiro palácio com decoração veneziana. Quarto luxuoso, limpo, impecável. Equipe do hotel atenciosa e apta a falar outras línguas. Hotel is really a palace with Venetian decoration. Deluxe room, clean, perfect. Helpful team and talk English, French and others languages.