Standard Double or Twin Room | Premium bedding, down comforters, in-room safe, cribs/infant beds

Reviews of Pantalon Hotel

3 out of 5
Pantalon Hotel
Crosera S Pantalon 3942, Sestriere Dorsoduro Vicino Ca Foscari, Venice, VE

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 280 reviews" "
Rating 8 - Good. 108 out of 280 reviews" "
Rating 6 - Okay. 73 out of 280 reviews" "
Rating 4 - Poor. 32 out of 280 reviews" "
Rating 2 - Terrible. 22 out of 280 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mirna Julieta

Stayed 1 night in Nov 2023
Response from Amedeo on Jan 1, 2024
Dear customer, thank you for your feedback, it helps us to improve more and more. Happy New Year

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a reasonable price
It's a really nice place, it was clean and we were in a quiet street. The only caution I wanted to give other guests, is that our room is about 10 minutes away from the actual hotel. So if you're in the annex building be aware of that. We never used the roof terrace, because it was not convenient to go there. There is a nice little square around the corner where we would get our breakfast. The bed was comfy. Overall we enjoyed our stay and would recommend it for a traveler that wants to be in downtown Venice in a budget.
Stayed 2 nights in Sep 2023
Response from pantalon on Oct 3, 2023
many thanks

2/10 Terrible

Antranig

Traveled with family and small children
Disliked: Cleanliness, staff & service
Mistakingly booked 13th to 17th March instead of February. My bad luck was that 13th to 17th of February and March had the same week day format (Monday to Friday). Although I've sent the flight details to the hotel (after they've asked the second day of booking) and it was clear screenshot that shows correct flight dates (13th to 17th February), but the hotel staff didn't warned me that flight dates are different then the hotel booking, and I think that they did this deliberately to let me in the trap. I've realised about the mistake only when I was in the hotel 13th February with my 2 kids, the receptionist tried to help me (thanks to him) when he've seen my bad situation, but the supervisor lady wasn't helpful at all. I've contacted Expedia for help, and asked them to preempt the booking or cancel it with a penalty, even I asked to postpone the booking to October, the hotel management has refused all. I think that Pantalon Hotel is the most greedy hotel in Italy, and I'll never book again there.
Response from Amedeo on Jul 16, 2023
Dear Customer, we are sorry for the mistake you made with the dates, you arrived a month early and it is not our fault. There was no trap on our part but only transparency as always.Best regardsHotel Pantalon

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, property conditions & facilities
WORST “bed” I’ve ever slept in my life, paper thin pillow. NO A/C, MOLD all over shower curtain. Loud people outside on the street all nite.
Stayed 1 night in Jun 2023
Response from PANTALON on Jun 20, 2023
please ask to the reception about to activate the ac and any other information or complaint to accomodate you immediately. The bed is new.

2/10 Terrible

Janie

Stayed 3 nights in May 2023
Response from Amedeo on Jul 28, 2023
Dear Customer, thank you for your feedbackGreetingsAmedeo

8/10 Good

Bahram

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good overall
Stayed 3 nights in Apr 2023
Response from Amedeo on May 7, 2023
Dear Bahram, it was our pleasure to have you as our guests. We do the best to satisfy our clients.Thank you

8/10 Good

Bahram

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We have booked the apartments for 3 nights. There were Not cleaning the rooms
Stayed 2 nights in Apr 2023
Response from pantalon on May 3, 2023
Dear guest, , the cleaning service is not available for the external apartment, please check the conditions,

6/10 Okay

Michaela, San Antonio

Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk was very friendly and welcoming. The location is perfect for walking to everything. It is a very loud hotel, the doors slam very loudly when closing, including the main door which you can hear from the 2nd floor. I was in a single twin bed room, which was extremely small for even one person. The bed was uncomfortable with 2 thin pillows. There is no shower curtain which can create a mess on the bathroom floor. I stayed 2 nights, but wouldn't stay more than that.
Stayed 2 nights in Oct 2022
Response from PANTALON on Oct 19, 2022
THANK YPU

8/10 Good

Lachlan

Traveled with group
Liked: Cleanliness
Outdated decor but otherwise a decent stay in a good location in Venice. The only big negative was the layout of the bathroom which meant the toilet could only be used if sitting sideways..
Stayed 2 nights in Sep 2022

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was basic but delivered on what was promised. Clean and comfortable, the air-conditioning worked well and the fridge in the room kept our bottles cooled to perfection. No complaints.
Stayed 3 nights in Jul 2022
Response from pantalon on Jul 20, 2022
many thanks

6/10 Okay

Holly

Stayed 2 nights in Jul 2022
Response from pantalon on Jul 21, 2022
THANKS

2/10 Terrible

luis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We spent 3 full days in venice and decided to stay an extra night. Hotel Pantalon was the only, and worse experience of our 12 days trip to Italy. The AC was not working, wifi unavailable and they charge an "extra-travel-tax" in euros upfront. Do to the A/C issue we decided to open the windows and we got eaten alive by mosquitos. The place is old with old deco, smells musty but to be fair at least the room was clean. For more than 2 hours a drunk person knocked and yelled uncontrollably at a room door with nobody to controll the situation.
Stayed 1 night in Apr 2022
Response from Pantalon on Apr 17, 2022
AC e’ chiusa, abbiamo aperto il riscaldamento . La tassa di soggiorno e’ obbligatoria , richiesta dal comune di Venezia . Quando prenota , lègga bene le condizioni di prenotazione , e’ ben chiaro che l’hotel e’ chiuso la notte . C’è un numero di emergenza per i casi di effettiva necessità , non di certo per due ragazzine della camera accanto che ridono o parlano a voce alta.

6/10 Okay

Nancy Maria

Traveled with group
Liked: Cleanliness, staff & service
Great location and easy access to hotel with a code on the front door. Staff was on site at desk until 2:00 M-Fri and till 8:00 on weekends. Room was very clean and cleaned promptly every day. Fresh towels too. Mini fridge in room was a help as the restaurant was closed so we had breakfast in our room. Nice roof deck where we sat one warm morning for our breakfast. My biggest complaint was the bed - the mattress was like a rock and the pillows were flat as pancakes. I had a hard time sleeping due to the lack of bed quality. Don’t plan on spending much time in the room as it’s small and serviceable with one desk chair.
Stayed 8 nights in Nov 2021
Response from PANTALON on Nov 28, 2021
dear madam, thank you for your message, our mattress are new, please check the condition before to make a reservation, please note the check in policy and it's writed without breafast. many thanks!

10/10 Excellent

Timothy Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2021
Response from PANTALON on Apr 18, 2022
MANY THANKS

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
you can’t help that the room is tiny and you have to trip over your things to move around, same case with the bathroom , there was hardly any walking room to step out of the tub to between the bidet, toilet and corner sink. All that would have been fine to live with if they had done things they can control. There was no AC or fan to cool the room, the bed cover fabric headboard had spots on them and was raggedy old, the pillows were flat. also i only had one outlet in the room to use. mosquitoes and bugs didn’t bother me as much as the fact that there was no help climbing down 3 flights of carpeted steps with my luggage. But the worst part was the fact that the walls were so thin i could here the person in the bathroom next room! Ended up paying over €300 for two nights ... never again!
Stayed 2 nights in Oct 2019

10/10 Excellent

caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from pantalon on Oct 29, 2019
many thanks

6/10 Okay

caron

Traveled with family
Centrally located and close to piazza Roma
Hotel very centrally located and near to a nice bakery and pizza place. We had the annex booked and when we went to check in we were told it was a 10 minutes walk away but they had a room upstairs we could use. After dragging 2 kids around Venice we didn’t fancy walking anymore so decided to use the room offered but I wonder whether the other place would have been nicer. Also it doesn’t state anywhere on the website that the annex is a 10 minute walk away.
Stayed 1 night in Oct 2019
Response from pantalon on Oct 29, 2019
thanks

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
I booked this hotel for one night in Venice with my parents. Our booking was actually at their annex which is less than a 10 minute walk from the actual hotel. My parents and I enjoyed our stay. The room was very big, but there isn't any separation in the room so we each got dressed in the bathroom. The annex isn't that far from the actual hotel, except the map that they give you to find the annex is confusing (even confused a local), someone from the hotel came to find us in the street and helped us find it. I thoroughly enjoyed the location of the annex, it was close to the Leonardo Plaza which boosts many restaurants and bars so that was a plus, and it is close to one of the gondola canals. If you are staying in Venice this is a good place. We only stayed 1 night because we were returning to Rome the next day. But I don't think you need more than 1 day/nigh in Venice anyway. They also let us leave our bags after we checked out since we still had a few hours before our train ride to Rome, so that was helpful. Plus, the hotel clerk gave us many options for dining when we asked.
Stayed 1 night in Oct 2019
Response from pantalon on Oct 24, 2019
many thanks

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from pantalon on Sep 23, 2019
thanks

8/10 Good

Sylvie&Daniel, Terrebonne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is small, but same as other places. Very clean. Personnel is VERY friendly .
Stayed 4 nights in Sep 2019
Response from pantalon on Sep 13, 2019
thanks

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019
Response from pantalon on Sep 13, 2019
thanks

6/10 Okay

Jenny, Winnipeg

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has a lot of potential, but needs to improve their standards of acceptable conditions. Staff were polite. The bed and furnishings are uncomfortable and mostly damaged in some way. I wonder if there are safety standards for electricity, because everything operates with extension cords, which would never be approved in Canada. I travel mostly with dresses that require hanging, there really isn’t enough space for hanging more than 4 garments. I shared my concerns about the bed covers and headboard cleanliness, appearing dirty with food and crusted with old dust. It was not addressed. Other items in the room are very unclean, I wouldn’t touch the phone or side lamp. However, clean towels and linen were provided daily. The bathroom has a terrible design, mostly because showering without a curtain or door means water goes everywhere. Although the location is good for many reasons, this is not a hotel I can recommend and will not use unless it significantly improved.
Stayed 6 nights in Aug 2019

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town hotel for a perfect short visit!
The Hotel was perfect for a short stay, it was clean and was surprised that it was just what it was supposed to be since people had some negative to write. I think when booking in places like Venice don’t expect too much unless you do luxurious staying! It’s an old town so expect the quirks of old town hotels. The staff was friendly and the location perfect.
Stayed 2 nights in Aug 2019
Response from pantalon on Aug 15, 2019
thank you Nina and we hope to see you again- regards alessio

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Arrived at the front desk to find our place we had rented was actually off property. So we had to lug our suitcases from the cruise terminal to main hotel, then another several blocks to our room. Several steps and many turns (like all of Venice) later we found room to be freshly cleaned and everything we needed for our one night in Venice. Funny smells in bathroom but overall very clean. The housekeeper was there when we arrived to make sure we had everything. The “mosquito deterrent” was scary at first but unneeded. Our stay was severely damped by the downpour the next day when had to walk to front desk and then the bus terminal for departure to airport. Not hotels fault but was no fun.
Stayed 1 night in Jul 2019
Response from pantalon on Aug 6, 2019
thanks

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from pantalon on Jul 18, 2019
why Anonhymous ?

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from pantalon on Jul 10, 2019
grazie

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019
Response from pantalon on Jun 7, 2019
no name, no date, thanks !

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The family room was not part of the main hotel, which we hadn't realised when we booked it. The room had character and charm, but there was no heating or hot water.
Stayed 3 nights in Apr 2019
Response from pantalon on Apr 30, 2019
you can choice a quadruple room in hotel or an apartment at 10 minutes walking. the heating is closed in april but the hot water it's ok, the reception service is 24 h.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2018
Response from pantalon on Nov 1, 2018
thanks

6/10 Okay

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bad bed
Italien bed.... mot good for couple
Stayed 2 nights in Oct 2018
Response from pantalon on Nov 3, 2018
???

2/10 Terrible

Ashish

Not a king bed, cramped bathroom, red ants
Bad bed. Two twin beds next to each other is NOT a king bed. Toilet was too cramped. My knees literally hit the bottom of the sink while sitting on the toilet. Red ants in the room. Stay away from this place.
Stayed 3 nights in Sep 2018
Response from pantalon on Sep 22, 2018
why did not claim during your stay? so we saw the red ants..........................................................

6/10 Okay

Moira

Liked: Cleanliness
Staff very pleasant apart from one grumpy gentleman. Hotel clean. Situation good. Breakfast basic.
Stayed 5 nights in Sep 2018
Response from pantalon on Sep 22, 2018
many thanks

2/10 Terrible

Christoffer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've been to
Terrible hotel. Rude staff, and old, dirty rooms. We booked a non-smoking room, and we got a smoking room. When we went down to the reception to ask for a change she only offered us to sent the housekeeping lady up and spray with perfume. The worst hotel experience I've had in my life. Great location though
Stayed 1 night in Jul 2018
Response from pantalon on Aug 8, 2018
we have received complaint from other guests for your cries and rudeness...

10/10 Excellent

Vidur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Response from pantalon on Aug 1, 2018
many thanks

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location closeness
Fantastic location of the hotel, close to touristic places in Venice.
Stayed 2 nights in Jun 2018
Response from pantalon on Aug 1, 2018
many thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price!
Stayed 1 night in May 2018
Response from hotel pantalon on Jun 19, 2018
many thanks

4/10 Poor

kit long

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't even boil hot water
Stayed 2 nights in May 2018
Response from hotel pantalon on May 23, 2018
??? dear Guest, the reception service is 24 h. please , require the hot water to the made !

6/10 Okay

Kris771

Liked: Cleanliness
Disliked: Room comfort
Location is Ok
The room we were in is really small and the furnuture is very old, TV did nor work, the bed was extremely hard. Price is too high for the condition of the hotel. The location is ok, however, takes you 20 min to San Marco. The good thing that the room was very clean, the towels and bed sheets changed regularly. The receotiin staff is frendly , but, take comments refarding the condition of the hotel very personaly, very defensive.
Stayed 4 nights in May 2018
Response from hotel pantalon on May 23, 2018
Dear Sir, Madam, the hotel restyling is dated january 2018, the bed is new!!!

6/10 Okay

Arius O., PHILADELPHIA

Good location.. OK hotel.
Nice location, I recommend taking the vaporetto. Although they say it is 5 minutes from the bus station it is a very complicated walk and directions are not provided. Staff was mostly polite but do not expect any recommendations for your visit including places to eat. If you are a couple I do not recommend the double bed rooms as they have two twin mattresses pushed together as the main bed and they side apart easily. Be ready to pay your tourist tax in full cash only upon arrival before you check in. Check in is 1pm and not a minute prior. Roof top is good area.
Stayed 3 nights in Apr 2018

8/10 Good

Aparna R.

Excellent
Very nice location and the folks at the front desk were very helpful with giving us directions to this place.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we were looking for
Great hotel for the price, room was cosy and welcoming, no shower curtain which was a bit of an issue but the hotel staff were very friendly and helpful
Stayed 4 nights in Nov 2017
Response from Staff Hotel Pantalon on Nov 21, 2017
Kind Guests, Thanks alot for your review, is a pleasure to know that our guests feel welcome into our Hotel. Cordially

8/10 Good

gerardo, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location
Good stay. Clean small apartment. If your not looking for a 5 star hotel and want something simple, clean, and with privacy this is it. Only issue I had was that walls seemed a bit thin. We were able to hear the next apartment.
Stayed 3 nights in Oct 2017
Response from Staff Hotel Pantalon on Nov 1, 2017
Thanks for your feedback! We are glad that you enjoyed your stay into our apartment. Cordially

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from HOTEL PANTALON on Oct 26, 2017
Thanks for your feedback! Cordially, Staff Hotel Pantalon

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Great place to stay
Stayed 2 nights in Oct 2017
Response from HOTEL PANTALON on Oct 17, 2017
Kind Patrick, Thanks again for your top feedback! It was a pleasure to have you here,hope to see you again for next Venetian holiday! Cordially Staff Hotel Pantalon

8/10 Good

Chris

Liked: Cleanliness, staff & service
Venice Rooftop Terrace
Overall the stay was great, good price, excellent service and convinient location. Married couple in forties with sixty yr old mom, 2 rooms, front and back of hotel. We walked from train station and crossed 3-4 small bridges. Only 10-20 min to most sights like Rialto bridge or San Marco Square. Several piazzas along the way to see churches, canals and shops. Hotel is quaint and cozy (European small), beds are not built for comfort but met our needs since most of our time was spent roaming the city. Breakfast is available for $8 and is simple euro style, meats, cheese, yogurt, cereal and breads. Great automatic coffee machine, take a cup of joe to the rooftop terrace and listen to church bells at 8-9am. Back rooms are very quiet, Front rooms you can hear people in alley until 1am, especially if windows open. Bathroom was tiny and no shower curtain, but again, met our needs and created some more adventures. Would stay again on future trips.
Stayed 2 nights in Oct 2017
Response from HOTEL PANTALON on Oct 17, 2017
Kind Chris, Thanks for your feedback with complete informations, is very important for us to know that your stay did not disappoint your expectations we hope see you again for the next holidays. Cordially Staff Hotel Pantalon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and close to the center of Venice
This hotel is located in the Dorsoduro area, a few minutes walking from St. Mark's Square and all the other attractions, the lady who attended us on arrival spoke English so we had no problem communicating, About 15 minutes from the hotel because they have several locations and we were given a small apt which was excellent, super clean, beds excellent and everything very clean, air con and bathroom ensuite and large always with hot and cold water in the shower and with service Free wifi, our stay was excellent without a doubt and if I returned to Venice I would stay at this same hotel.
Stayed 2 nights in Sep 2017
Response from Staff Hotel Pantalon on Sep 30, 2017
Kind Guests, It was a pleasure having you here and know it was a pleasant stay! Thanks for your very nice and complete review! Cordially

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from HOTEL PANTALON on Sep 20, 2017
Kind Guests, thanks for your feedback! Cordially Staff Hotel Pantalon

10/10 Excellent

Alessandra, Bristol,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Heart of Venice.
Very good choice for a family of four. Excellent the facility for cooking your own meals.
Stayed 2 nights in Sep 2017
Response from Adina,reception on Sep 29, 2017
Kind Guests, thanks for your review. It was a pleasure to have you here and we try to do all we can to offer to our guest a nice stay. As for the fact that the appartment is a 5 minutes walking, we have sent very clear informations to all the agencies,is their fault if they don't give the correct informations to guests. Cordially

6/10 Okay

carlos

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2017
Response from HOTEL PANTALON on Aug 23, 2017
Thank you for the review! Cordially Staff Hotel Pantalon

6/10 Okay

samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Response from HOTEL PANTALON on Aug 23, 2017
Thank you for the review! Cordially Staff Hotel Pantalon