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Reviews of Residenza Hotel San Maurizio

Residenza Hotel San Maurizio
San Marco 2624, Venice, VE

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 58 reviews" "
Rating 8 - Good. 22 out of 58 reviews" "
Rating 6 - Okay. 13 out of 58 reviews" "
Rating 4 - Poor. 5 out of 58 reviews" "
Rating 2 - Terrible. 5 out of 58 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ahmad

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Maria, Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and the bed, sheets, pillows, bathroom super comfortable! The owners received us with their home made limoncello! The colazione exquisite made with their own products! Really nice and kind people! We really enjoyed our stay. Thbaks for everything!!

10/10 Excellent

Rolando

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great lication
Stayed 3 nights in Jul 2023
Response from R&H San Maurizio on Aug 21, 2023
Thank you so much!All the best

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and safe.
Response from Annalisa on Feb 25, 2023
Thank you!

10/10 Excellent

Cliff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is definitely a plus, close to all sites. Hotel itself comfortable/attractive/safe. All-round great value.
Stayed 3 nights in Jul 2022

8/10 Good

Sergiy

Stayed 1 night in Jul 2022

6/10 Okay

Derek

Liked: Cleanliness, room comfort
Very central but a lttle dated
We chose this hotel for central position, really well placed for vaparetto stations, guglio and academia (across foot bridge) on grande canal. Nearby eateries,le cafe in campo st stefano, very good breakfast and evening.but there are lots to choose from. About 15 min to st mark's a comfortable and easy walk. We checked ahead with hotel regarding early or late check in as we were arriving by train from puglia. Very helpful and accomodating. Reception not manned all tbe time but on arrival and when we needed guidance, very helpful. Rooms are clean pretty, however a little dated and we were on second floor with no lift. Note : our room opened directly onto the breakast room. No food was being offered during our stay which we were aware of. However as a couple in holiday this could have raised some awkward moments. Overall happy with our stay as it was a great position.
Stayed 4 nights in May 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from Andrea on Sep 28, 2019
Thank you!

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Apr 2019

8/10 Good

JULIAN

Liked: Staff & service, room comfort
Excellent location if that is what you are looking for. The room price was fair for a low -standard room compared to other hotels in Venice. The hotel staff was superb. Very kind, friendly and helpful everyone time. I recomend the hotel if you just need a bed to crash near Piazza San Marco ( 5 min walk)
Stayed 4 nights in Aug 2017

8/10 Good

Pablo, Buenos Aires

Liked: Cleanliness, room comfort
Comfortable hotel, close to Piazza San Marco
We had a nice stay, short though, only one night, but enough to appreciate the hotel, its services, its nice location (5min walk from Piazza San Marco). Recommended

8/10 Good

SAlly, Canada

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to centre of Venice
The am and pm staff are helpful. The hotel locate centre of the Venice! close to brand shops! the room is clean! But just don't have lift!!!! If you can carry your luggage than should not be a problem!

8/10 Good

Leah, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Venetian
Staying at the Residenza gave us a complete Venetian experience. Our room had a murano chandelier, venetian furnitures, and red/gold colors. The room was well kept during our stay, breakfast was adequate especially with the cappuccino/ latte machine, and the location was close to the main attractions of Venice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised
It was clean, modern, and unexpectedly close to where we wanted to be. The bed was a bit hard and there is no elevator, however I challenge you to find one in Italy :) The staff is friendly and available 24/7.

4/10 Poor

albertan

Disliked: Staff & service, property conditions & facilities, room comfort
Not what I expected
No problem with check-in, but then we were advised that we were not staying in the "hotel" but in the "residence". I was not made aware that there was a difference prior to this. And because we were staying in the "residence" we were not allowed to come and go through the hotel entrance, we had to use the back entrance which was in a smelly alley. We rang there twice to get let in, and twice we were ignored, and had to make our way around to the front to be let in. There are no elevators, so we had to haul our bags up 3 flights of stairs. The room was not very well kept and in serious need of updating. Poorly lit and our air conditioner was not working. Breakfast was ok (continental).

2/10 Terrible

Joshin, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away!! Buyer beware.
No service, no frills, one-star, if that. This place claimed to be in San Marco Square, it was not, not even close! It claimed to have an elevator, it does not. The shower was at hip-level and had no shower curtain. The main bed was old and uncomfortable. The linens were cheap and old. We reserved a room for three adults. The third bed was suited for a ten year old, not an adult. When asking the manager, Mossimo, he stated, "that's the bed we always use for adults". Well, that may be so but it doesn't make it right. Bad service, bad attitude, awful place! We pre-paid two nights. We ended up leaving after one night. The only reason we even stayed the one night is because it was very late and we were tired. Stay away from this rat hole! Do not waste your money!!

6/10 Okay

m&m, mississauga ontario

Disliked: Staff & service, room comfort
Quaint hotel
The woman who greeted us upon arrival was not very pleasant. Room only had 1 tiny bar of soap for both shower and sink for 2 people and was never replenished. We were given 1 map upon arrival(which is essential in Venice) and during a rain storm the map ripped apart. When we asked for another one they said we would have to be charged(outrageous for a paper map!) . The sheets were not changed during our 4 night stay but the room was clean. The shower stall was extremely tiny but sleeping area was large and decorated with elegant, ornate furniture in keeping with the Venetian atmosphere. The breakfast was tasty but the addition of eggs would have been a plus. The hotel was comfortable but possibly a little pricey for what you received.

6/10 Okay

Adam, Toronto

Liked: Cleanliness
Centrally located, a bit dated
Nice, central location. Front desk staff are very helpful and friendly. Rooms are spacious, but a bit dated and dark. Bathrooms are spacious, but also a biit dated and slightly smelly. But good shower pressure and hot water. Entrance is small and you might almost miss it. Good, basic breakfast fare.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
From the moment we get in the hotel to the leaving time we had a grate time and very personal assistence.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget luxury
Lovely hotel. The room was a decent size and very comfy. The air con didn't work though and it was quite hot and stuffy. The room also opens directly into the breakfast room which is a bit odd. Staff really friendly and helpful.

8/10 Good

ST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhat overpriced for what you get - but I suspect that may just be Venice. Location is convenient, nice and central. Would have been easier to find if the signage were better - it currently says Hotel San Maurizio (the cheaper side of the facility, so you might want to contact them about those options) so we weren't sure we'd found the right place. Apparently they're planning to change sign and create 2 separate entrances. Nice staff, perfectly OK room. Didn't eat breakfast there.

10/10 Excellent

Giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residenza dotata di tutti i comfort necessari per passare un piacevole soggiorno a Venezia. Le camere ampie e sempre pulite, il personale cordiale e sempre a disposizione ed infine la posizione strategica che ti permette di essere al centro di Venezia. Consigliatissimo.
Stayed 3 nights in Mar 2024

2/10 Terrible

Sandrine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catastrophique
Fuyez ! La chambre qui m’a été attribuée était sale, délabrée et n’avait rien à voir avec les photos ! Aucun geste de la part de l hôtel
Stayed 2 nights in Jun 2023

10/10 Excellent

Murielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hébergement au calme, proche de la place principale de San Marco, à côté de l’hôtel, toutes commodités et consoles accessibles
Stayed 2 nights in May 2023

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un jeune couple séjournant dans une chambre mitoyenne nous à gâché le sejour faisant toutes sortes de bruits pendant la nuit Pas de veilleur de nuit pour se plaindre ou les calmer
Stayed 2 nights in Feb 2023
Response from Annalisa on Feb 21, 2023
Good morning, we are very very sorry for your bad experience : the unpolite guests next door have suddenly been reported to the agency. We apologize for the bad inconvenient, but we assure you that usually the Residenza is very quiet and relaxing and all guests sleep very well.We hope to host you in a different period, at discounted price of course, to show that our residenza is a very special place to spend some good time in Venice.Kind regards and sorry again.

10/10 Excellent

Julia

Stayed 4 nights in May 2022

2/10 Terrible

frederic

Stayed 3 nights in Jun 2020

8/10 Good

Mehmet akif habil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Andrea on Sep 28, 2019
Thank you!

8/10 Good

Joel

Liked: Cleanliness, room comfort
OK forhold, men perfekt beliggenhed.
God seng. Gammel interiør og sengetøj, et enkelt hul, men rent. OK badeværelse. Morgenmaden er ikke superspændende (croissant med sukker på, mindre hvid bolle, Nutella, marmelade, smør, kedelig müsli, cornflakes, 2 typer jouice, mælk, youghurt og en kaffemaskine). Ligger dog supergodt mellem Accademia-broen(~3min gang) og Markuspladsen(~10min gang).
Stayed 3 nights in Jun 2019
Response from Andrea on Jun 18, 2019
Thank you

8/10 Good

Sylvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, bom atendimento. Banheiro muito pequeno
Stayed 2 nights in Dec 2018

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serio problema con insectos “mosquitos”
Tienen un serio problema con insectos , la primera noche mi bebe y mi esposa fueron picados por muchos mosquitos , en la mañana se lo hicimos saber al de recepcion y de muy mala manera se justifcio diciendo que en venecia hay muchos mosquitos y no nos dio ninguna solucion , por la tarde ya que estaba otra persona en recepcion nos ayudo y pudio a la señora de la limpieza que limpiara bien y pusiera repelente lo cual en la segunda noche nos ayudo mucho , Pedimos una cuna para mi bebe y no la cobraron que no creo que sea correcto
Stayed 2 nights in Oct 2018

6/10 Okay

Ingeborg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zentrale Lokation
Sehr freundlich und hilfsbereit. Leider ein bischen in die Jahre gekommen. Das Prospekt und online verspricht mehr.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Posizione Comoda, hotel standard, letto comodo, pulizia e comfort lasciano a desiderare
Stayed 2 nights in Jul 2018

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e ótimo localização.
Excelente. Ótima localização para os passeios em Veneza.
Stayed 1 night in Sep 2017

6/10 Okay

Josef

Liked: Cleanliness
sauberes Hotel
Sehr schöner Kurzurlaub; tolles Wetter;

6/10 Okay

Verified traveler

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1週間滞在
部屋はイタリア家具を基調にしているが古さは隠しきれないので汚さは目立つ。部屋は2階でしたが階段っのみなので重い荷物は大変。 朝食はパンとヨーグルト程度なので選択肢はないがクロワッサンは美味しい。ネットはほとんど届かない。 サンマルコ広場中心地に位置しているので、観光や食べ物には困らない

4/10 Poor

OLAVO JOSE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Meget centralt, venligt personale, svært at finde noget bedre til prisen.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Colazione discreta.tv con un solo canale visibile.camera vista impalcatura.prezzo interessante per dimensioni e bellezza camera.posizione strategica

8/10 Good

Annick, Lisieux

Liked: Cleanliness, staff & service, room comfort
En ce qui concerne l'hotel, juste un inconvénient , l'isolation phonique.....

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
隠れ家的な奥庭ホテル
入口がわかりにくい。商店街にドアがあり、インターホンを鳴らすと開けてもらえ、中庭を通ってはじめてホテルの入口がわかる。部屋はクラシックなヴェネチアン・スタイルだが、掃除が行き届き、快適。レセプションは親切。周囲にリーズナブルなレストランも多い。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour a venise
hôtel mal indiqué ,mais un super séjour ,de plus l'hôtel accepte les chiens (deux petits York ),félicitations !!! la chambre un compte de fée ,magnifique!!!

8/10 Good

gerhard, komarno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nazov
bolo dobre

8/10 Good

Sofia

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness

10/10 Excellent

Cédric, 06610 LA GAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SATISFAIT
3 jours en amoureux pour les 40 ans de mon amie