Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.7 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by DM

3 night stay

Posted May 7, 2014
Pros: The location was fantastic, it was very clean and of a high standard, very spacious rooms and helpful pleasant reception staff.
Cons: Breakfast service. Not enough staff to clear tables and replenish, especially when it is very busy. Those on duty were very pressurised& not happy.
Location: Very close to St Marks Square for St marks Basilica and Doges Palace. ShortConvenient for Water Taxis and Vaporettas and central for access everywhere
It was quite a difficult place to find as there are several different entrances and reception areas. However once we found it the welcome was very pleasant and check in quick and efficient. We had a family suite which had lots of space and was ideal for us and our 2 children 13 and 11.In fact more than we needed for a short break and we really wished we could stay longer so next time would have no hesitation in returning and to book a longer break.
3 out of 5
by A verified traveler

Very center of Venice, but very average facilities

Posted May 5, 2014
Unfortunatelly not the first disappointment after booking through Expedia in Europe. Hotel rooms far from what has been shown on the fotos when booking, we got a small suite in a need of refurbishment and in need of cleaning. Definitely not worth the price we have paid for and I will think twice whether to use Expedia again. On the positive side the hotel is in the very center of Venice, just steps from St Mark square.
4 out of 5
Recommended
for Everyone
by A verified traveler

Strategic location

Posted Nov 2, 2013
Pros: Comfortable, clean
Cons: Difficult to find the hotel as the address given point to an opening which the hotel has stopped using. We have to check in via hotel royal San Marco
Location: Strategic location
Excellent, but will be even better if free wifi available at home
5 out of 5
Recommended
for Everyone
by Edfrom Boyle Heights, CA

Amazing hotel and location.

Posted Oct 11, 2013
Pros: Location, location, location! The size of the room was perfect, for a family wanting to stay together.
Location: Perfect location when travelling with family. Near shops, restaurants St. Mark's square.
If you are travelling with kids or a large family, this is the hotel. It is set up as an apartment. Our room had two separate bedrooms and a sofa bed, perfect for the five of us. The hotel is located on the street behind Saint Mark's Square. It is a short distance from the water taxi, not a long distance to walk with your luggage. The staff was very helpfull in making suggestions where to shop and eat. The buffet breakfast was a perfect way to start the morning, enough items to choose from and to have a good meal. Can't wait to return to Venice!
4 out of 5
Recommended
for Everyone
by A verified traveler

A wonderful experiance

Posted Sep 30, 2013
Pros: that it has two bathrooms. Two closets and kitchen and dinning table.
Cons: Breakfast service can be improved.
Very nice hotel & staff members as well. The hotel es very near the Plaza San Marcos & almost near everything. Breakfast was OK and the room was very confortable.
5 out of 5
Recommended
by Tylerfrom Ontario

Family Suites

Posted Sep 25, 2013 on Hotels.com
Amazing location! 10 second walk to St Marks Square. Very clean, modern bathrooms done to the nines. Huge rooms. Only downfall... No wine cork opener. Had to go to a bar so they could open our wine.
4 out of 5
Recommended
for Families
by FWfrom OHIO

Suites Torre dell'Orologio

Posted Sep 16, 2013 on Hotels.com
Nice Rooms and Location. Staff were not the friendliest nor were they very helpful for information. It also took them 4 hours to have our room ready upon check in.
5 out of 5
Recommended
for Everyone
by denise

Absolutely great location

Posted Sep 13, 2013
Pros: Great great location. Beautiful room.
Cons: Free wifi
Location: Best location In San Marco
Absolutely great location. In the heart of St Marks Square. Nice hotel. Great staff. We went with my parents and they upgraded us to the 2 bedroom suite for FREE! It had a living room and kitchen and courtyard. Very nice hotel. Recommend highly. Free breakfast And they say its continental but it is so much more.
4 out of 5
Recommended
by Annefrom London

Great location just of St Marks Square.

Posted Sep 4, 2013 on Hotels.com
Nice big rooms. v. clean and great location. Breakfast is fairly basic but sufficient. The hotel is down a small alleyway and when you turn the corner and see the view of St Marks Square and the Grand Canal it's breathtaking. Steer clear of bars and restaurants on the square and banks of the Grand Canal as they are pricey, venture into the alleyways for better deals.
3 out of 5
Recommended
for Families
by JGMfrom Houston Texas

Perfect location !!!

Posted Sep 2, 2013 on Hotels.com
If you want location this is it!!! My kids had the best room - balcony that over looked the back of the astrology clock!!! Got a bottle of wine & pizza & the best location. The rooms are large - had two suites - one had hot water - the other did not. Also wifi not available in room. Staff excellent & very helpful.