Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
4.5 Room cleanliness
3.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy and well maintained

Posted Aug 4, 2014
Great place to stay. Very charming and clean. Very close to the beach. Nice view of beech/ocean from upper balcony even though not oceanfront. I only had a couple of problems. Staff were being trained and it took way to long to check in. We were not able to check in till 4pm (I can understand but was disappointing). The only other issue was other guests were very noisy on the balcony outside our room from about 11pm to midnight which was after posted quiet hours. Kept me awake for quiet a while. There is only street parking for this hotel and no pool. The manager was very nice and helpful but staff being trained were lacking.
4 out of 5
Recommended
by Suellen from New York, NY

Transition didn't dampen Charm

Posted May 28, 2014 on Hotels.com
Once all was said and done - I loved it. But there were a lot of little things, like no one answering the phone or around to answer questions and not getting the room I thought I was (booked an executive suite with a view - ended up with regular room looking at the parking lot). Turns out the place was in transition from the old manager Kevin who left 3-4 months ago for a new job to a new manager Suzanne who I met the day I was checking out. She was terrific and really cared about my stay. The person managing/filling in was pleasant and also did her best to address all the issues in a timely manner. So was slightly annoying from time to time? Yes, but I left there on a good note booking another weekend this time in August cause it has everything I'm looking for - nice people, peace and quiet, beautiful beach and easy bike rentals nearby. Plus I think the new manager is going to be great.
Comment from Hotel Management
Aug 16, 2014 by Suzanne, Hotel Management
Thank you Suellen for the kind words! I understand and empathize with what you had to go through when you first arrive. I can assure this is not the norm! I look forwarded to seeing you in August!!! Thank you again, Suzanne Castillo
4 out of 5
Recommended
for Everyone
by Diane from Stony Point ny

Nice Quiet place close to beach!!

Posted Jul 19, 2012
Close to AC Boardwalk beach,nice and Quiet Beautiful beach!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in Ventnor City, NJ

Posted Jul 4, 2012
We spent two nights at the Surrey Beach House and thoroughly enjoyed our stay. The location couldn't be better and two very nice restaurants are a very short walk away. Our room was great - the beds and pillows so comfortable.