Ratings based on 588 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Milano

Un piccolo risparmio non vale un'incubo

Posted Jul 31, 2015
Preoccupante fin dal primo giorno, quando la nostra stanza non è stata rifatta ed una chiave elettronica ha smesso di funzionare. Il vero e proprio incubo e' cominciata la seconda sera, quando alle 22 abbiamo ricevuto una telefonata dalla reception nella quale ci veniva comunicato che ci trovavamo erroneamente nella stanza, perché a detta loro avremmo già effettuato il check-out. Quindi ci si chiedeva di fare i bagagli e lasciare la stanza...non è stato facile convincere l'impiegata (sempre quella) delle nostre buone ragioni (stanza prepagata per tre giorni): anche dopo esservi riusciti, il giorno seguente l' ALTRA chiave ha smesso di funzionare... A perte la vicenda in se, gli arredi sono malconci, la pulizia molto approssimativa, il servizio in generale scadente. Forse abbiamo risparmiato un po', ma ne è valsa la pena?
2 out of 5
by A verified traveler

Posted Jul 20, 2015
No tennis court accessibility ! My room was never cleaned after the first day and I had to go to the office to pick up clean towels.
2 out of 5
by A verified traveler from california

Upgrading a must

Posted Jul 20, 2015
I am not sure who owns this hotel currently. I could tell that there is bad business going on somewhere. When a hotel is fully booked, at least the week I was there, and they are charging 115.00 a night, I would expect the rooms to be maintained and upgraded within the last 5 years. This doesn't seem to be the case as it was very dated, the carpets so dirty I was forced to were shoes, there was a hole in my bathroom door, nails in the ceiling, a towel in the fridge apparently due to freezer malfunction, the breakfast provided was unedible. The sad part is the hotel is really pretty and with the right owner and staff this could be a fantastic place to stay. Its got great bones, as my grandmother would say, its just dressed inappropriately. To me if you want to be successful your guest/workers/people have to come before any significate profit can be achieved. Its worth a try at least, since from what i can see you have maybe 5 years before you go bankrupt. Good luck
3 out of 5
Recommended
for Everyone
by A verified traveler from Santa Clarita, CA

Nice room.

Posted Jul 5, 2015
Room was quiet Had an upgrade. Furniture needs to be upgraded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Morning Hot Breakfast was nice and fresh.

Posted Jul 3, 2015
I stayed here for work. The hotel was comfortable and I had an enjoyable stay
3 out of 5
by A verified traveler from world traveler

The hotel was very nice looking but disappointing

Posted Jul 1, 2015
Pros: Loved the exterior design.
Cons: Comfort of bed, guest room amenities, wifi
We arrived and were very happy with the welcome and the look of the place. We even received an upgrade to a room with a full kitchen (although we had no food with us to cook). We needed wifi and had picked this hotel with that in mind. So, when we tried to connect, with no luck, it was a huge disappointment. With help from the desk clerk we were able to connect for a short while. It soon dropped, and we had to try to work without connection. Sleep was impossible first because of the noise from upstairs, and then because of the uncomfortable mattress. I was able to connect to wifi at 3am for a few minutes, but not afterwards. There was one very small pat of soap for both of us to use at the sink as well as in the bath. Not reasonable. On checkout the manager told me that I was absolutely wrong, that the wifi worked fine. (Oh gee, if I only known I was imagining things!! Think of the work I could have done!). We really would have loved to like this place, but it just didn't work for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great neighborhood

Posted Jun 26, 2015
It was a great hotel, the housekeeping ladies were great and very helpful ...
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Close to the Beach.

Posted Jun 25, 2015
Pros: Close to the Ocean and Highway 101.
Cons: Better selection for breakfast.
Location: Close to the Beach.
There was a misunderstanding with the bill and the Manager resolved the problem in a timely manner.
3 out of 5
by A verified traveler

Nice but outdated

Posted Jun 23, 2015
Cons: Please update the decor.
Location: McDonalds, Mexican restaurant, beach, the harbor.
This hotel is in major need of renovation. My room had a huge 1990s TV, writing on the walls, gross and dingy decor. The area is safe though and it's relatively quiet but I won't be staying here again.
2 out of 5
by A verified traveler from Colorado

Close to the beach

Posted Jun 23, 2015
Pros: Close to Military Base. Good breakfast
Cons: A total renovations.
Location: Easy access to Commissary and Base Exchange.
Very disappointed, because of the smell of the room, smells old.