I have stayed at this location for years, from when it was a Marriott Courtyard, prior to Sonesta acquiring it. Since the acquisition, it's done little but gone downhill. They have a fabulous coffee bar...but about half the nights I've stayed here it does not open...at all. They have a snacks and drinks for sale area. Often, the drinks aren't stocked well. This most recent stay, only part of the refrigerator worked so they had beer only. No chilled sodas, energy or coffee drinks like usual. They do not provide any complementary coffee for guests in the morning, unlike every hotel they compete against. The mattress have gotten old and saggy. Firm in the middle and soft and bending downward at the sides. Even though the property is in a strip mall, they charge $10 a night to park close to the hotel which isn't disclosed while booking online. Why have I continued to stay here? It's the most convenient hotel to my elderly in-laws and that counts for something. But next time, we'll be driving 3 minutes farther away and staying at a nearly new, very highly rated hotel in Moorpark. Enough of stuff being done have-a**ed is enough. Get yourself into shape Sonesta.