Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Work week in Ventura

Posted Dec 9, 2014
Pros: It was very near where I was working. The view of the marina and location is nice. It does have a gym, though it's small.
Cons: It does need a bit of updating. The heat/air unit is loud and cycles every 5 minutes or so. Louvered window in the bathroom could be insulated.
Overall, this hotel is fine for the rate and location.
3 out of 5
by A verified travelerfrom oregon

Next to harbor

Posted Nov 28, 2014
Pros: Location
Cons: Fix internet, did not have the upscale feeling of other visits
Little noisy but the internet was not good enough to check my email
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los Angeles, ca

Clean and comfortable

Posted Nov 16, 2014
Clean and comfortable. Staff all very friendly and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing getaway

Posted Nov 15, 2014
Great hospitality. I was pleasantly surprised by the service and amenities. Room was spacious, clean and comfortable. Would stay again!
1 out of 5
by A verified traveler

looks like motel 6

Posted Oct 20, 2014
exterior building and lobby design is horrible. no curb ramps, crosswalk street striping at "accessible path of travel" from the harbor to the hotel. the triangular exit stair in front of building was tiny, uncomfortable to use, an afterthough design. room is too expensive for the conditions of the hotel.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Nice hotel close to the beach

Posted Oct 17, 2014
Our view our room with a view was just the view of the pool not the ocean
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Nice hotel by the ocean. Old school but updated. The air conditioner was right by my head in bed and blew right on me... Downside for sure.
3 out of 5
by A verified travelerfrom Chula Vista

Good location

Posted Oct 6, 2014
Pros: There is a sink in the bathroom and another one outside the bathroom.
Cons: Lose the paid parking for the hotel guests.
Location: The ocean. Golfing.
The rooms are okay. On the good side, there is a microwave and a frig in the room. On the bad side, the bed sucks. Our room was on the bottom floor against the sea wall therefore zero ocean view. The restaurant food was good, there was a lot of it and it was pricey. Having to pay to park is what won't make me go back or recommend the hotel to others. This hotel hosts conferences. I can understand having conference attendees pay to park since they can write it off and/or get reimbursed by their companies, but the guests are already paying to stay so to charge another $10 a night to park is just greedy. It's a nice looking property, but under the surface it's like a dressed up Motel 6.
3 out of 5
by A verified traveler

Not very friendly

Posted Sep 30, 2014
Pros: Rooms were clean.
Hotel staff was not very friendly when we checked. We checked in (two rooms) on a weekday (late in the evening) and found most of the hotel to be empty. We were expecting a good room with nice view but ended up getting rooms at the very far end of the hotel and the worst location.
3 out of 5
Recommended
by A verified traveler

Nice Harbor Views

Posted Sep 21, 2014 on Hotels.com
Hotel was not on par with other Sheraton hotels. Found hair on my towels, there were bugs flying around in the second room I was moved too. A/c wasn't working in first room. Staff were very polite. Room was a tad dirty.