Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
56% of guests recommend
2.8 Room cleanliness
2.8 Service & staff
2.4 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Houston

The room, dark and bad odor

Posted Nov 20, 2014
Pros: Nothing
Cons: Changed manager and remodel the hotel
Location: Could be good
I so not understand how Expedia can be included in your list of hotels to this pigsty called Mediterranean Suites. The room, a dark, bad odor and when asked something better, I was transferred to a similar more large, I wanted to wash my hands and the sink was clogged and the water with dirt and hairs; I leave the hotel and they charged me 200 pesos more for the upgrade... I demand return me my money, I spent a few minutes in the room, enough to find a decent hotel.
3 out of 5
for Personal Event
by A verified traveler

Good location, good pool, not so great maintenence

Posted Aug 21, 2014 on Hotels.com
Great location in the center of Boca del Rio, across the street from the beach. Many maintenance issues. I did not have wifi in my room for four days. I told management that it was not working on the first day. I had a wireless signal, but the router had no internet connectivity. To say that they were uninspired/un-eager to fix it would be a gross understatement. Rooms are old and lack sufficient electrical outlets. Shower drain insufficient. Perhaps this is the kind of experience to be expected with the price I paid, but a little maintenance would go a long way. Hotel staff very friendly. Excellent food in restaurant, and good prices.
5 out of 5
for Families
by Jennifer Gamboafrom Utah

Great hotel for families!

Posted Aug 3, 2014 on Hotels.com
This hotel is great because it has a kitchen with a living room type of area for people to sit as well as a table. The kitchen has a microwave, sink and refrigerator which was awesome! The bedroom is a separate room with a door, which is nice to put kids to bed if everyone else wants to stay awake. The bedroom also has a pretty big closet to put your clothes in which is nice. The pool is not really big but has nice places to sit with shade and tables. We have gone to this hotel two times, once in around november when it was not crowded at all as well as August where it was very crowded. In November it was great but in August the pool was WAY too crowded.
1 out of 5
by A verified travelerfrom a

Posted Jul 16, 2014
Terrible service and staff restaurant poor service please don't get it
1 out of 5
by jennyfrom oxnard

Horrible hotel

Posted May 25, 2014
Horrible hotel I will not recommend. Had to leave next day.
2 out of 5
by young travellerfrom montreal

Go find better!!!

Posted Apr 11, 2014
Pros: Insects in my room, i didnt sleep all night. The restaurant closes way too early!!!
Location: Theres nothing very near unless you have a car. Go 15mins drive north, you wont regret
Right in front of the beach, but this part of the beach is not beautiful nor attractive. Go a little bit north and you can find better for the same price or cheaper.
4 out of 5
for Business Travelers
by Annafrom Puerto-Escondido

Old, but very clean rooms

Posted Apr 6, 2014 on Hotels.com
Great for staying overnight. Nice restaurant and swimming pool. Old rooms with old TV :-). Good price when they offer 50% discount.
2 out of 5
for Everyone
by Davidfrom Las Vegas, NV

Very nice locations, close to the beach

Posted Mar 5, 2014
Pros: Mainly I liked the location, the staff was very friendly.
Cons: Friendly service, a little more cleaning rooms, bathrooms need a little more space
Location: Beaches, shopping centers (malls) and many restaurants.
Friendly service, a little more cleaning rooms, bathrooms need a little more space.
4 out of 5
by J Williamsfrom Central Texas

Paradise with Angel

Posted Sep 6, 2013 on Hotels.com
Hotel is a little overdue for major overhaul. Architecture is above average, but deterioration needs reversal. All depretiable items - towels to A/C - are due. Pool & restaurant in great shape. WiFi only in public areas; router seafront.upgrade would help. People exceptional. The blue Boca del Rio route busses come right by, so it's a snap to get anywhere on the
4 out of 5
by A verified travelerfrom WISCONSIN, USA

Close to beaches,Hotel zone and shopping mall

Posted Jul 20, 2013 on Hotels.com
It was great for the price,staff very professional, specially the night shift security guy,clean andcomfortable,my only complain was the size of the bathroom...like an RV type.