We loved this great hotel in Veracruz city. Perfect location for us. Across the street from the beach with great views from the rooms. Rooms are nice, clean and comfortable. In between the older yet fun Malecon and the fancier Boca Del Rio. Easy quick bus ride or taxi everywhere. Make sure you get the weekend breakfast buffet included! Really tasty and convenient. Staff was so nice, friendly and helpful. We also used this hotel as our hub for day or other overnight trips. We would check in and check out and check in a couple days later late at night and they took care of us! BTW its Mexico! Don't expect anyone to speak English in this lovely city. If you come during Carnaval, you are right there, on the parade route, in the middle of the festivities. Otherwise, quite, safe area. Oh yeah, its also a great price! We stayed in 3 hotels in Veracruz city, and 5 nights total at Hotel Lois. We would go back any time!