Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi
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Reviews of Americas Best Value Inn Roosevelt Ballard

2 out of 5
Americas Best Value Inn Roosevelt Ballard
2203 East Highway 40, Roosevelt, UT

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 286 reviews" "
Rating 8 - Good. 116 out of 286 reviews" "
Rating 6 - Okay. 49 out of 286 reviews" "
Rating 4 - Poor. 36 out of 286 reviews" "
Rating 2 - Terrible. 15 out of 286 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Luke

Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is dated but clean and for the price, worth it.
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Business traveler
Disliked: Amenities, property conditions & facilities
The room is dated and smells like cigarettes
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Business traveler
Liked: Cleanliness
Disliked: Amenities
The property is dated and smells of cigarettes!
Stayed 1 night in Mar 2024

8/10 Good

Crystal

Traveled with family
Outdated property. Holes in the sheets, bugs crawling all over the floor in the bathroom, non smoking room smelled like cigarettes. But it was warmth from the storm that hit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Katherine

Liked: Staff & service
The gentleman who helped us was awesome!
Stayed 2 nights in Jan 2024

8/10 Good

Chrissie

Liked: Staff & service
Stayed 3 nights in Jan 2024

2/10 Terrible

Traci

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms where dirty . We tried to check out to go to a new hotel and they wouldnt even. He k us out. There was bugs, bloody sheets, hair in the bath tub, mold in the coffee maker and so on. We are still trying to get a refund from this hotel. We where told we had to wait for the manager to come back on 01/02 .
Stayed 1 night in Dec 2023
Response from paul on Jan 8, 2024
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, seemed louder then most place I have stayed. Bed was hard.
Stayed 1 night in Dec 2023

6/10 Okay

Katrina

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Robert J

Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Awilda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a smoking room by mistake. The owner was great and understanding in changing the room for me.
Stayed 1 night in Nov 2023

6/10 Okay

Lila

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Leydy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was fairly clean, parking was easy, As n average motel stay. No real complaints.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort
Towel rack was falling off to wall.....room heater was very dated .....very noisy next to 2 lane highway
Stayed 1 night in Sep 2023
Response from paul on Oct 1, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 Poor

Grant

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn't have towels, smelled like cigarettes, and the hotel didn't have enough roll away beds so I had to sleep on the floor.
Stayed 1 night in Sep 2023
Response from paul on Sep 25, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 Good

Thomas

Stayed 1 night in Sep 2023

8/10 Good

Byron

Liked: Cleanliness, staff & service
We could hear the people above us but overall it was fine
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2023

10/10 Excellent

CATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very reasonable and responsive in fulfilling my requests.
Stayed 1 night in Sep 2023

2/10 Terrible

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is not cleaned well. There was fingernail clipping, hair and bugs. The shower curtain was originally white but had black dirt all over it. Front desk guy was super nice and friendly.
Stayed 3 nights in Aug 2023
Response from paul on Aug 31, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Really nice staff and very friendly. The room was a bit dirty; carpet was not vacuumed well, hair in the tub drain, pair of shoes behind the door….. lol but I still had a great time! Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Taylor

Stayed 5 nights in Aug 2023

8/10 Good

Angela

Traveled with partner
Liked: Staff & service
The room was not the best for the price. Burns in the blankets and the carpet was questionable. I've stayed at the Best Western up the street for $30 more and it was a much nicer place. Not bad for a nights rest though.
Stayed 1 night in Jul 2023

6/10 Okay

Ben

Stayed 1 night in Jul 2023

8/10 Good

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected from this type of motel. Room was clean, hot water, beds were great. My only complaint is two out of the three towels had large stains on them. Other than that I would stay here again.
Stayed 1 night in Jul 2023

2/10 Terrible

Triana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Scared and disappointed.
Given the cost of the two rooms we paid, we assumed the room would be decent even though we knew it wasn’t the most up to date. We were sorely mistaken. Cigarette butts on the stairs, garbage on the ground, stains on the sheets, holes in the bed covers, unknown substances on the walls and someone’s used soap in the shower. The room smelled sour upon entering in and that was due to the very loud wall unit air conditioner. We were in a town 30 minutes away for work at the rodeo, and weren’t back to our room until 1AM. At about 2:30, someone near our room started banging on doors. At about 3AM, more banging on doors and a woman started screaming and wailing outside on the walkway. My assumption is other guests and management came out to try to calm her down to no avail. Multiple voices were heard and so I thought it was handled. At about 3:45 more screaming and wailing from the same woman with other people and then more banging on doors. It finally settled down, but overall, took 2 hours of a lot of commotion and it sounded like the police were involved. We were supposed to stay two nights, but with a child with us and having to work until late again the next night, we weren’t taking our chances. When I discussed the situation with management and that we were going to find a new hotel, I was told that they weren’t aware of the situation during the night, and that I was at fault for not calling the front desk when everything was going on.
Stayed 2 nights in Jul 2023
Response from paul on Jul 11, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from paul on Jul 5, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 Good

Adam

Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Stayed 1 night in Jun 2023

10/10 Excellent

Bradley

Stayed 2 nights in Jun 2023

6/10 Okay

Justin

Stayed 2 nights in May 2023

2/10 Terrible

Pamela

Traveled with family and small children
Disliked: Property conditions & facilities
Reserved a non smoking room. They gave me a smoking room. Police showed up due to other guests being out of control. It was a trashy, dirty place to stay. Never again.
Stayed 1 night in May 2023
Response from paul on May 30, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

10/10 Excellent

ALEKSANDR, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool was clean
Stayed 1 night in May 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequately Comfortable
It was comfortable, not stellar but comfortable and adequate a place to shower and a bed to sleep in. I appreciate that there are these places so that you can regroup and recoup from long distance drives.
Stayed 1 night in May 2023

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !!!!
Great hotel !! Very friendly people - will stay again
Stayed 4 nights in Apr 2023

10/10 Excellent

Arnold

Stayed 1 night in Apr 2023

8/10 Good

Andre

Stayed 1 night in Mar 2023

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Katch Kan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from paul on Feb 16, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

6/10 Okay

Diane

Traveled with family
Stayed 2 nights in Feb 2023

10/10 Excellent

Bonnie Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience due to a somber reason
Staff was friendly and fast. Check in was quick and easy along with check out. Breakfast was good. My first contact with them was to make sure our room was on ground level. They made sure that was done.
Stayed 1 night in Jan 2023

4/10 Poor

Bruce

Disliked: Staff & service, property conditions & facilities
Lack of cleaning staff. The doors are really noisy so when your neighbor leaves at 5 AM every day you have no choice but to know it.
Stayed 9 nights in Jan 2023
Response from paul on Jan 25, 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

6/10 Okay

Brittnie

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
The room was clean but the towels didnt seem clean at all. The website said there was a workout room and a pool/spa, there wasnt.
Stayed 3 nights in Jan 2023

10/10 Excellent

Danae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities